{"id":2558852,"url":"https://alion.io/job/ptpinc-senior-project-manager-remote","title":"Senior Project Manager - REMOTE","company":{"id":4423046,"name":"PTP","domain":"ptpinc.com","url":"https://alion.io/company/ptpinc","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JobScore","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":92000,"max_usd":168000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":599},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Wrike","optional":false}],"status":"live","first_seen_at":"2014-02-26T20:38:02Z","employer_posted_date":"2023-03-16","last_verified_at":"2026-10-14T23:46:07Z","board_verified":true,"closed_at":null,"days_open":4613,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4613},"description":"PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Senior Project Manager to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.\nResponsibilities\nManage all aspects of the project delivery including project schedule, scope management, risk management, scheduling resources, setting goals and priorities, and reporting project status\nEnsure engagements are on time, on budget and exceed quality expectations\nHave the ability to fully understand solution functionality and high level architectures to actively manage scope and customer expectations\nEstablish and maintain quality relationships between our clients, strategic partners and third party providers\nAchieve profitability goals by providing high-quality and efficient delivery services\nConduct JAD sessions and document requirements for CX solutions\n Requirements\n3+ years relevant experience managing projects related to contact centers, self service, and CX\nUnderstand the end-to-end expectations for lift and shift projects and activities\nExcellent written and oral communication skills\nExcellent presentation skills\nUnderstanding of system architecture\nExpert in the use of MS Office and MS Project\nSelf service (voice and digital) application familiarity\nProven ability to work under pressure within a team and in isolation\n Desired\nExperience managing implementations of Genesys or cloud based contact center platforms\nTop tier management consulting experience\nProject Management Certification, e.g. PMI\nExperience with Wrike","description_format":"text","description_chars":1845,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T20:02:57Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.245,"p_room":0.28,"age_days":4613,"expected_fill_days":40,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-15T00:22:45Z"},"pay":null,"html_url":"https://alion.io/job/ptpinc-senior-project-manager-remote","json_url":"https://alion.io/job/ptpinc-senior-project-manager-remote.json","meta":{"generated_at":"2026-10-15T00:22:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":429,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4423046},"rest":"https://alion.io/mcp/rest/get_company?id=4423046"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fptpinc-senior-project-manager-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fptpinc-senior-project-manager-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fptpinc-senior-project-manager-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ptpinc-senior-project-manager-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fptpinc-senior-project-manager-remote"}]}