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We are looking for a Test Analyst to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. The successful candidate will demonstrate an ability to champion the customer experience, demonstrate skill in managing multiple functional area interests, and have a demonstrated skill set and passion for testing.\nThe Test Analyst will have the following accountabilities:\nIdentifying testing efforts required based on design and requirement documents\nDeveloping test cases/scripts for functional and regression testing\nEffectively executing web application test cases to meet project deadlines\nWorking with project tools (Microsoft TFS) for test case management & execution, defect reporting, and training others where needed\nIdentifying areas for test automation as well as developing test automation configurations & scripts\nAnticipating tasks to meet schedule deadlines and resolving issues to avoid delays\nMonitoring individual test progress by constantly assessing assigned work against deadlines\nPresenting testing status to team leads and managers\nCreating a fun and conducive working environment for maximum throughput\nRequired Skills:\nBachelor's degree in a Computer Science, IT Management, or related field\nMinimum 3 years of experience executing and reporting on web application test efforts\nMinimum 3 years of experience writing test cases/scripts for web applications\nExperience with QA strategies and best practices for web application testing\nExperience writing SQL queries to condition and access test data and to validate results\nStrong interpersonal communication skills\nExcellent verbal and written communication skills and the ability to interact with a diverse group including executives, managers, and subject matter experts (technical and non-technical)\nStrong attention to detail\nDesired Skills:\nPrevious State of California government testing experience\nExperience with Microsoft Team Foundation Server or Azure DevOps ALM tools, including Microsoft Test Manager or Azure Test Plans\nExperience with IVR (Interactive Voice Response) 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