{"id":1577413,"url":"https://alion.io/job/ptw-asia-field-service-engineer","title":"Field Service Engineer","company":{"id":3847911,"name":"PTW Asia","domain":"ptwsingapore.com","url":"https://alion.io/company/ptw-asia","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":4000,"max":6000,"currency":"SGD","period":"month","gross":true,"usd_annual":56400},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-01T00:00:00Z","board_verified":false,"closed_at":null,"days_open":29,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":29},"description":"Brief description \nThe position of Field Service Engineer (FSE) consists of providing technical support to the company’s needs. It also consists of providing repair, installation & testing of products and samples.\nTasks\nConfer with staff, users, and management to establish requirements for new systems or modifications;\nInstall and perform repairs to hardware equipment, following design or installation specifications;\nMaintain records of problems and remedial actions taken, or installation activities;\nOversee the daily performance of repaired systems;\nRead technical manuals, conduct diagnostics to investigate and resolve problems or to provide technical assistance and support;\nRefer major hardware or software problems or defective products to higher level support team for service;\nQualifications and requirements \nA diploma or equivalent;\nAbility to give full attention to what other people are saying, and to use logic and reason to identify the strengths and weaknesses of alternative solutions; \nAbility to identify complex problems and reviewing related information to develop and evaluate options and implement solutions.\nKnowledge of the practical application of engineering science and technology.\nPreferred with some background from the semiconductor fab level for support areas (from the fab or fab vendors) that are near our products for single wafer wet clean.\nLam Research single wafer wet clean (formerly known as SEZ)\nSemitool etching and plating platforms\nDNS single wafer or bench wet clean platforms\nKLA metrology platforms\nSUSS Microtec platforms\nCompetencies (in order of importance)\nDependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. \nAttention to Detail — Job requires being careful about detail and thorough in completing work tasks. \nCooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. \nAnalytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems. \nIntegrity — Job requires being honest and ethical.\nWorking conditions\n· Regular hours (Mon – Fri)\n· Dress Code – Presentable(No sandals, shorts, singlets)\n· Full time position\nSkills\nSoftware Troubleshooting, Technical Assistance, Product Support, Records Maintenance, Technical Manuals, Repairing Systems, Wafer Testing, Hardware Troubleshooting, Etching, Analytical Troubleshooting, Equipment and Systems Repair, Process Operations Troubleshooting, Refurbishing, communicating with staff, Refurbishment Projects, Field Service Engineering, Systems Development, Semiconductor 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