{"id":1909449,"url":"https://alion.io/job/public-storage-senior-pc-support-technician","title":"Senior PC Support Technician","company":{"id":5815,"name":"Public Storage","domain":"publicstorage.com","url":"https://alion.io/company/public-storage","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Frisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":70000,"max_usd":146000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":461},"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Cortex XDR","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Okta","optional":false},{"name":"OneDrive","optional":false},{"name":"Outlook","optional":false},{"name":"PowerShell","optional":false},{"name":"Service Desk","optional":false},{"name":"SharePoint","optional":false},{"name":"TCP/IP","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-10-05T13:45:47Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-23T01:46:24Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"About Public Storage\nSince opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.\nWe've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.\nWe're a member of theS&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange.\nPublic Storage is the nation’s leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence.\n We currently have an opening for Senior PC Support Technician based out of Frisco, TX.\nThe Senior PC Support Technician will be responsible for the following:\nTaking on a senior role in providing technical support, ongoing maintenance, and support of future planning needs for the company’s corporate and field desktop environment.\nProvide lead technical support for the company’s corporate headquarters and field offices, that includes user on-boarding/off-boarding, day-to-day maintenance, design, installation, performance monitoring, fine-tuning, and data communications.\nDiagnose systems and equipment failures and perform corrective actions to resolve any issues.\nPerform preliminary analysis of major systems problems and escalate the problems in accordance with prescribed procedures.\nRespond to and manage the IT Service Desk ticket queue and provide principal support on incident resolution.\nAssist corporate and field users with technical questions and light training.\nConsult with IT teams and various departments to make sure projects are in line with the company’s IT strategies and plans.\nCollaborate with existing vendors to evaluate the new technologies that come available and make recommendations to management on possible improvements using these technologies.\nInstallation and maintenance of system updates for OS, software and hardware.\nMonitor the performance of the company’s desktop/PC infrastructure and make suggestions for improving efficiency.\n Required Qualifications\nMinimum of 5+ years’ experience in Corporate Desktop Support running Windows 11/10, Mac OS, Microsoft Active Directory/Entra ID, M365, LAN/Wireless - Basic Network troubleshooting, Palo Alto Global Protect VPN, MFA - Okta Verify, Palo Alto Cortex XDR Security, PC imaging, Peripherals.\nGeneral knowledge and exposure to Windows Server Operating Systems and Active Directory, Windows Group Policies, Microsoft Office 365 Administration - Outlook, SharePoint, OneDrive, Teams, PowerShell scripting and user account management.\nWorking knowledge of computer and networking principles, including the skills to utilize those principles and concepts, including the common elements of networking that include SMTP, Client/Server technologies, Scripting, File and Print services, remote VPN Access, DNS, DHCP, TCP/IP, VoIP, Network Access and internet Protocols, Client/Server Technologies, VoIP and Monitoring tools.\nExcellent communication, problem-solving, multitasking skills, and ability to take on responsibility in a lead role capacity.\nMust be Customer-Service oriented and show an ability to take ownership of an issue.\n Workplace\nOne of our values pillars is to work as One Team and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month. \nPublic Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.\n**Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without restrictions or requiring sponsorship now or in the future. We do not provide training plans or support for F-1 OPT, STEM OPT extensions, or future visa sponsorship.**","description_format":"text","description_chars":4542,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Investment","Real Estate Rental"],"lifecycle":[{"event":"open","at":"2026-10-05T14:04:31Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 6 · green card filings: 5","filings_12m":6,"filings_prev_12m":10,"green_card_filings_12m":5,"median_offered_wage_usd":148864,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":64,"band":"ok","label":"Likely open","p_open":1,"p_active":0.856,"p_room":0.75,"age_days":16,"expected_fill_days":21,"reasons":["conf:2","velocity","win:late"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/public-storage-senior-pc-support-technician","json_url":"https://alion.io/job/public-storage-senior-pc-support-technician.json","meta":{"generated_at":"2026-10-23T02:57:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4940,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5815},"rest":"https://alion.io/mcp/rest/get_company?id=5815"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpublic-storage-senior-pc-support-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpublic-storage-senior-pc-support-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpublic-storage-senior-pc-support-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/public-storage-senior-pc-support-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpublic-storage-senior-pc-support-technician"}]}