{"id":3096840,"url":"https://alion.io/job/publicis-groupe-director-operations-2","title":"Director, Operations","company":{"id":46462,"name":"Publicis Groupe","domain":"publicisgroupe.com","url":"https://alion.io/company/publicisgroupe","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":52,"ghost_share":0,"stale_share":0,"repost_share":0.058,"time_to_fill_p50_days":14,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Management","role_family":"Management","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":121315,"max":194220,"currency":"USD","period":"year","gross":null,"usd_annual":194220},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GLP","optional":false},{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-10-22T16:23:35Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-04T04:13:58Z","board_verified":false,"closed_at":"2026-11-04T04:13:58Z","days_open":12,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":12},"description":"Company Description\nZenith is one of Publicis Groupe’s largest media agencies, spanning 95 markets globally with US offices in New York, Burbank, Chicago, Atlanta and Detroit. For more than 30 years, we have been at the forefront of media, helping to evolve and reshape the industry. We are highly regarded as a true agency partner by many high-profile brands for our expertise across numerous categories and wide range of capabilities that are unparalleled in the industry. Clients hire us for our track record of excellence in strategic planning, investment, and measurement. We also have specialist offerings, including content, commerce, multicultural and future-proofed data capabilities.\nOverview\nThe Director, Operations is responsible for providing strategic and day-to-day operational leadership for the PepsiCo Client Operations team. This role oversees the development, implementation, and continuous improvement of processes, systems, and best practices to drive operational efficiency, financial accuracy, and consistency. The Director, Operations partners closely with cross-functional teams and leadership to ensure operational excellence, support business objectives, and drive accountability throughout the organization.\nResponsibilities\nLead the development, implementation, and ongoing optimization of operational processes supporting media planning, investment, and campaign activation.\nDrive standardization initiatives, establish consistent workflows, taxonomy, naming conventions, and system requirements across brands and teams.\nMaintain direct ownership of key Guideline Planning (GLP) processes, including system governance, data integrity, workflow enhancements, and operational troubleshooting.\nEstablish and maintain quality assurance processes to ensure accuracy, consistency, and compliance across media plans, authorizations, and system inputs.\nLead the development and maintenance of playbooks, templates, guidelines, and training materials to support consistent execution across teams.\nEnsure operational alignment between media planning inputs, investment execution, authorizations, and downstream financial reporting.\nServe as an escalation point for complex operational issues, proactively identifying risks and implementing long-term solutions.\nPartner with SVP, Operations and senior leadership to establish operational priorities, drive strategic initiatives, and support broader organizational objectives.\nLead and support cross-functional operational projects, establishing clear expectations, deliverables, timelines, and accountability across participating teams.\nIdentify opportunities to improve broader operational effectiveness through workflow optimization, process improvements, and enhanced ways of working.\nDevelop and maintain strong relationships with Clients and internal departments, fostering collaboration, communication, and alignment on organizational priorities.\nProvide operational guidance and support for internal reporting, time tracking, onboarding, and other team management processes.\nPartner with Finance, Planning, and Investment leadership to ensure accurate and consistent financial processes, financial compliance, budget management, forecasting, and reporting.\nOversee and manage the draft billing process for various portfolio brands.\nSupport SVP, Operations with Scope Tracking, Staff Plan Management, etc. \nManage and develop direct reports through ongoing coaching, performance management, delegation, and professional development opportunities.\nFoster a culture of accountability, collaboration, continuous improvement, and operational excellence.\nLead and support ad hoc operational projects and business initiatives as needed.\nQualifications\nEducation and Experience:\nBachelor’s Degree.\n7+ years of experience in operations, media planning, or project/client management within an agency environment.\nProject management certifications are a bonus.\nManagerial and Operational Skills:\nDemonstrated ability to develop and implement operations standards, workflows, and best practices across cross-functional teams.\nStrong understanding of media planning and buying processes, financial workflows, reporting requirements, and campaign execution\nTechnical Proficiency:\nAdvanced proficiency in Microsoft Office, particularly Excel and PowerPoint.\nGuideline Planning (MediaTools) experience preferred.\nExperience with MediaOcean / Prisma and other media planning and investment systems.\nExperience with Project Management/Workload Management tools.\nExperience and interest in AI adoption, AI tools/usage.\nAnalytical and Problem-Solving Skills:\nExceptional critical thinking, problem-solving, and decision-making abilities.\nCommunication and Detail Orientation:\nExhibits strong communication skills, including clear writing and professional speaking, strong listening skills and tactfully communicating positions on relevant issues.\nAbility to manage multiple priorities, navigate ambiguity, and deliver results in a fast-paced environment.\nProfessional presentation, training, and client-facing skills.\nProblem-Solving Approach:\nHands-on problem-solving abilities with a \"can-do\" approach, combining thinking and doing.\nProactive and Forward-Thinking:\nDemonstrates forward thinking, ideating, and considering next steps with minimal direction.\nTeam Collaboration & Development:\nAbility to manage up to senior reporting managers and effectively delegate/manage down to direct reports.\nEmbodies a positive, team-player attitude.\nA passion for learning new skillsets, receptive to constructive feedback and desire for career growth.\nReporting and Succession\nReports directly to SVP, Operations\nAdditional Information\nOur Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.\nPublicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.\nIf you require accommodation or assistance with the application or onboarding process specifically, please contact .\nAll your information will be kept confidential according to EEO guidelines.\nVeterans Encouraged to Apply.\nCompensation Range: USD $121,315.00 - USD $194,220.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 12/15/2026.","description_format":"text","description_chars":7490,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Flexible time off","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Advertising","Creative Agencies","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-22T16:23:35Z"},{"event":"close","at":"2026-11-04T04:13:58Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":194220,"is_top_pay":true},"html_url":"https://alion.io/job/publicis-groupe-director-operations-2","json_url":"https://alion.io/job/publicis-groupe-director-operations-2.json","meta":{"generated_at":"2026-11-15T02:34:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4846,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":46462},"rest":"https://alion.io/mcp/rest/get_company?id=46462"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpublicis-groupe-director-operations-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpublicis-groupe-director-operations-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpublicis-groupe-director-operations-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/publicis-groupe-director-operations-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpublicis-groupe-director-operations-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3096840}},{"tool":"search_jobs","arguments":{"company":"publicisgroupe.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3096840},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}