{"id":3109539,"url":"https://alion.io/job/publicis-groupe-svp-client-partner","title":"SVP, Client Partner","company":{"id":46462,"name":"Publicis Groupe","domain":"publicisgroupe.com","url":"https://alion.io/company/publicisgroupe","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":51,"ghost_share":0,"stale_share":0,"repost_share":0.059,"time_to_fill_p50_days":14,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Sales","role_family":"Sales","seniority":"head","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":180215,"max":299637,"currency":"USD","period":"year","gross":null,"usd_annual":299637},"salary_estimate":null,"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T20:17:55Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-06T09:43:54Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Company Description\nHi there-at Razorfish, we’re leaders in what's next. Since the dawn of the internet, we’ve helped brands move first through every era of transformation, defining what digital means for business and now leading brands into the age of AI. Everyone has a prediction. Razorfish has a track record.\nNamed a Most Innovative Agency three years running (2024-2026) by Campaign US, our work reflects a proven ability not just to anticipate what’s coming, but to help our clients actively shape the future. No matter the trend or cultural moment, delivering real business impact wouldn’t be possible without our people. We bring together curious, driven, and diverse thinkers who challenge convention, push boundaries, and hold a high bar for creative excellence.\nIf you’re motivated to work alongside top performers, push the boundaries of what’s possible, and help define where technology, business, and marketing are headed next-this is the place to do it.\nJoin us at razorfish.com.\nOverview\nWe are seeking a strategic, data-driven leader with deep expertise in CRM, lifecycle marketing, and client services to join our New York City office as SVP, Client Partner. This executive-level role is responsible for leading large client relationships, managing high-performing cross-functional teams, and driving business growth through innovative customer engagement strategies.\nAs an SVP, Client Partner, you will serve as a trusted advisor to clients, aligning business objectives with CRM and digital marketing solutions that deliver measurable results. You will lead integrated teams across Strategy, Analytics, Technology, Data, Creative, Media and agency partners to transform customer insights into impactful marketing programs that strengthen customer relationships and drive retention, loyalty, and revenue growth.\nResponsibilities\nLead large-scale client engagements, typically managing $25M+ in revenue and teams of 30-50+ professionals.\nBuild and maintain executive-level client relationships while ensuring exceptional client satisfaction and business outcomes.\nDevelop and implement CRM, lifecycle marketing, and customer engagement strategies that drive retention, loyalty, and growth.\nLead complex, multi-channel marketing programs and ensure alignment across CRM, digital, media, and owned channels.\nPartner with Strategy teams to define customer lifecycle approaches, testing roadmaps, and optimization opportunities.\nApply performance marketing best practices to identify growth opportunities and deliver measurable business impact.\nGuide cross-functional teams responsible for customer strategy, messaging, creative development, and campaign execution.\nCollaborate with Analytics, Technology, and Data teams to leverage insights, improve personalization, and optimize performance.\nDrive integration of CRM and digital marketing initiatives with broader marketing and customer experience programs.\nPartner with Technology and Data teams to advance marketing technology capabilities, customer data strategies, and platform roadmaps.\nOversee account planning, SOW development, pricing, change orders, and new business opportunities.\nLead internal and client business reviews, find opportunities for organic growth, and engage senior stakeholders across the agency and client organizations.\nPartner with delivery teams to manage overall account health, profitability, and long-term success.\nQualifications\n15-18+ years of experience driving client growth through CRM, customer engagement, and digital marketing, including agency experience.\nDeep understanding of how data, technology, creative, and paid, earned, shared, and owned (PESO) channels work together to influence customer behavior.\nStrong expertise in CRM, lifecycle marketing, customer journey orchestration, and audience strategy.\nExperience employing first- and third-party data, customer databases, segmentation strategies, and behavioral triggers to drive personalized communications.\nUnderstanding of how CRM and media strategies work together to improve customer engagement and marketing efficiency.\nStrong knowledge of performance marketing principles and experience driving a performance marketing-focused culture across agency and client stakeholders.\nExperience with marketing technology platforms; Adobe Journey Optimizer experience is preferred.\nExperience working with data providers, marketing technology partners, and complex enterprise data ecosystems.\nProven success leading large, cross-functional teams and growing client revenue.\nExperience working with complex client organizations and companies with multiple brands and business units.\nStrong relationship-building and communication skills, with the ability to influence stakeholders at all levels.\nAbility to thrive in a fast-paced environment and adapt quickly to evolving client and business needs.\nAdditional Information\nThe Power of One starts with our people! To do powerful things, we offer powerful resources.\nOur best-in-class wellness and benefits offerings include:Paid Family Care for parents and caregivers for 12 weeks or moreMonetary assistance and support for Adoption, Surrogacy and FertilityMonetary assistance and support for pet adoptionEmployee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balanceTuition AssistancePaid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and moreMatching Gifts programsFlexible working arrangements‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)Business Resource Groups that support multiple affinities and alliances\nThe benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.\nRazorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.\nIf you require accommodation or assistance with the application or onboarding process specifically, please contact .\nAll your information will be kept confidential according to EEO guidelines.\nCompensation Range: USD $180,215.00 - USD $299,637.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. This role may also be eligible for bonus or incentive compensation. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. 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