{"id":1638068,"url":"https://alion.io/job/publishing-concepts-inside-sales-associate-work-from-home-5","title":"Inside Sales Associate - Work from Home","company":{"id":2140348,"name":"Publishing Concepts","domain":"publishingconcepts.com","url":"https://alion.io/company/publishingconcepts","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"D","score":40,"open_postings":17,"ghost_share":1,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"CST","utc_offset_min":-6,"utc_offset_max":-6},"hiring_geo_confidence":"explicit","locations":["Columbia, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":112000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":834},"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2025-11-20T19:22:19Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-19T15:54:23Z","board_verified":true,"closed_at":null,"days_open":333,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":332},"description":"Description\nPublishing Concepts, LP (PCI) is a Fortune 100 Best Companies to Work For, headquartered in Dallas, Texas. For over a century, we have partnered with universities and nonprofit organizations to deepen alumni engagement and strengthen the relationships that fuel philanthropy.\nAt PCI and our StoryCause fundraising division, we help institutions capture alumni and donor stories at scale, turning meaningful conversations into insights that inspire giving.\nBy combining human connection with data-driven insight, we help advancement teams build stronger donor relationships and ultimately inspire greater generosity for the missions they serve.\nOur work sits at the intersection of storytelling, relationships, and philanthropy. Every conversation we facilitate helps institutions better understand the people who care about their mission, unlocking deeper engagement, stronger communities, and generating long-term financial impact for the institutions we serve.\nThrough PCI and our StoryCause fundraising department, we help universities and nonprofits capture donor stories at scale, transforming conversations into meaningful insights that inspire giving. We don’t just strengthen connections - we capture, curate, and preserve the world’s stories.\nInside Sales Associates Job Description\nWe are seeking a highly motivated and detail-oriented Inside Sales Associate to join our team. Your primary responsibility is to engage with clients and guide them through our sales process with exceptional professionalism and efficiency. This role demands keen attention to detail, a commitment to following established processes, and a proactive approach to closing deals while ensuring excellent attendance!\nWhat you bring:\nA love for sales and a positive, challenge-driven mindset.\nResilience, dedication to excellence, and a results-oriented approach.\nExceptional communication, active listening, and genuine empathy to connect with clients across a variety of Partners.\nGoal-oriented, coachable, and motivated to deliver an outstanding experience on every call.\nStrong keyboarding, spelling, and attention to detail.\nYour authentic self and personality - we’re hiring you for YOU!\nHow we differ from other Contact Centers:\nOurCulture! At PCI, we don’t just work, we connect, celebrate, and grow together. Our team thrives on joy, recognition, and continuous growth, guided by our five core values: Pursue Excellence Purposefully, Act with Integrity, Innovate a Culture of Fun & Relationships, Unlock Human Potential, and Lead with a Servant’s Heart. We promote from within, support each other, and challenge ourselves every day to make meaningful connections and leave a lasting impact. If you want to do work that matters and be part of a team that’s purpose-driven, as it is fun, we want to meet you!\nInside Sales Responsibilities:\nInbound and Outbound Calls:\nHandle a high volume of 20-50 inbound and outbound calls from clients. Make every call count. Connect, listen, and leave a lasting impression.\nClient Engagement:\nMake every call count. Connect, listen, and leave a lasting impression. Handle every interaction with clients with professionalism and care, to ensure every client is referenceable and that we consistently represent our Partners to the best of our ability.\nSales Processes:\nFollow our established sales processes and scripts to ensure consistency and maximize success. Continuously improve your understanding and execution of these procedures.\nBuild value throughout the call, update client records, and pitch three branded apparel and commemorative books offerings on every call. Light fundraising and donation collection.\nClose with confidence - tackle objections, deliver strong rebuttals, and ensure every client walks away impressed.\nCoaching and Training:\nParticipate in ongoing coaching and training to stay updated on product knowledge, campaigns, and sales techniques, and share best practices.\nIndependent Sales Activities:\nWork autonomously from your home office to handle inbound leads and make outbound calls to prospective clients. Self-directed coaching is required.\nFeedback Loop:\nActively seek feedback from your leaders, sales team, and peers to continuously improve the quality of service and address growth areas.\nAccountability and Attendance:\nMaintain excellent attendance and punctuality to ensure consistent coverage to care for our clients by keeping your commitment to your schedule, breaks, lunches, and meetings to optimize team collaboration and workflow.\nRequirements\nRequirements for Inside Sales Associates\nThis position is remote; however, the employee must reside permanently in one of the following states: AL, AR, FL, GA, KS, MI, NC, OK, SC, TN, TX, or VA.\nMinimum 1 year of total work history - professional sales experience or 4-year college degree (preferred).\nMinimum High School Degree or Equivalent.\nMust complete a background check within 48 hours of receiving an offer.\nMust complete a reference check (3 professional references needed).\nMust have a quiet workspace: Free of disruptions for professional call handling.\nExperience preferred in making high-volume sales calls.\nKnowledge in Zoom, Microsoft Office Suite, Five9, or other call center software preferred.\nTechnical Requirements:\nMust have hard-wired Internet Connection: We are unable to work off Wi-Fi.\nMust have a Download speed above 10/Upload Speed above 5.\nMust have a quiet and distraction-free work environment at home conducive to making and receiving calls professionally.\nDesktop Equipment provided: You must work off our equipment.\nPhysical Requirements:\nMust be able to sit for long periods of time.\nInside Sales Associates Pay Rate and Schedule:\nRate of pay: $16 per hour + uncapped commission.\nAverage Associates earn $40K to $45K per year!\nTop Performers earn $45K plus per year!\nMust be able to work any 8-hour shift between 8 am CST and 8 pm CST.\nScheduled one-hour lunch and two 15-minute breaks daily.\nMonday - Friday, offering full-time shifts only.\nOne to two Saturdays per quarter (about one to two Saturdays every three months).\nBenefits for Inside Sales Associates - Telemedicine, Medical Insurance, Health Spending Account (HSA), Medical, Dental, Vision, and Life Insurance, Wellness Program, 401K with company match, PTO (vacation, sick, personal, holidays, half-holidays), Bereavement leave, Tuition Reimbursement, and more!\nAdditional Company Awards\nTexas\nGreat Place to Work: (2 consecutive years)\nBest Companies to Work for in Texas (6 consecutive years)\nTop 100 Places to Work: Dallas Morning News (7 consecutive years)\nDallas 100: SMU Caruth Inst for Entrepreneurship (3 consecutive years)\nTop 100 Places to Work: San Antonio Express-News (2 consecutive years)\nSan Antonio Business Journal: Best Places to Work (3 consecutive years)\nVirginia\nTop 100 Places to Work: Inside Business, The Hampton Roads Business Journal (2 consecutive years)\nVirginia Business: Best Places to Work (3 consecutive years)\nArkansas\nArkansas Business: Best Places to Work (2 consecutive years)\nNational\nIntl. Customer Management Institute (ICMI) - 2021\nTop Workplaces 2021, 2022 - received 7 Culture Excellence Awards\nInc.5000 Fastest Growing Companies in America - 2020 with a growth rate of 102.48%, putting us in rarefied company with organizations such as Microsoft, Timberland, Vizio, Intuit, Chobani, Oracle, and Zappos.com\nLearn more about PCI http://notthebigcompany.com/\nPCI is firmly committed to the principle of equal employment opportunity. PCI offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military, and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Candidates must pass a pre-employment background check.\n***We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas***","description_format":"text","description_chars":8086,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance","Home office","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T21:41:14Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":2,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":1,"band":"cold","label":"Long shot","p_open":1,"p_active":0.053,"p_room":0.28,"age_days":332,"expected_fill_days":23,"reasons":["conf:3","stale_co","evergreen","ghost","win:tail","crowd:junior"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/publishing-concepts-inside-sales-associate-work-from-home-5","json_url":"https://alion.io/job/publishing-concepts-inside-sales-associate-work-from-home-5.json","meta":{"generated_at":"2026-10-19T19:34:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15511,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2140348},"rest":"https://alion.io/mcp/rest/get_company?id=2140348"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpublishing-concepts-inside-sales-associate-work-from-home-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpublishing-concepts-inside-sales-associate-work-from-home-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpublishing-concepts-inside-sales-associate-work-from-home-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/publishing-concepts-inside-sales-associate-work-from-home-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpublishing-concepts-inside-sales-associate-work-from-home-5"}]}