# Lead ServiceNow Software Engineer

Publix Super Markets is hiring a Lead ServiceNow Software Engineer to support its ITSM business area. The role leads hands-on ServiceNow implementations, integrations, CMDB, ITSM, and ITOM solutions from requirements through development, deployment, and production support, while partnering with technical and business stakeholders. Responsibilities Independently lead the analysis, design, architecture, development, implementation, and support of complex ServiceNow implementations across ITSM, ITOM, CMDB, integrations, and enterprise workflows Translate business requirements into scalable, secure, and maintainable technical solutions that improve platform capabilities, workflow automation, and user experience Provide hands-on technical leadership across solution architecture, design decisions, development execution, code reviews, platform governance, and engineering best practices Mentor junior and intermediate developers through requirements analysis, solution design, development, troubleshooting, code quality, and delivery execution across the SDLC Act as a ServiceNow subject matter expert for platform support, upgrades, operational stability, root cause analysis, and after-hours

- **Id**: 3927879
- **Url**: <https://alion.io/job/publix-lead-servicenow-software-engineer>
- **Role**: Enterprise Apps
- **Role family**: Enterprise Apps
- **Seniority**: lead
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: board_field
- **Hiring geo confidence**: inferred
- **Locations**: United States
- **Countries**: US
- **Hiring countries**: US
- **Hiring countries total**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: closed
- **First seen at**: 2026-11-07T20:24:41Z
- **Last verified at**: 2026-11-08T06:20:10Z
- **Board verified**: no
- **Closed at**: 2026-11-08T06:20:10Z
- **Days open**: 0
- **Description format**: text
- **Description chars**: 4958
- **Description truncated**: no
- **Benefits**: Cafeteria, Parental leave, Retirement plans
- **Relocation offered**: no
- **Industries**: Online Groceries

## Company

- **Id**: 1759188
- **Name**: Publix
- **Domain**: publix.com
- **Url**: <https://alion.io/company/publix>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no

## Salary

- **Min**: 10400
- **Max**: 15600
- **Currency**: USD
- **Period**: month
- **Usd annual**: 187200

## Technologies

- **Agile** — Optional: no
- **Apache Kafka** — Optional: no
- **ASP.NET Core** — Optional: no
- **C#** — Optional: no
- **CI/CD** — Optional: no
- **ITSM** — Optional: no
- **NLP** — Optional: no
- **Power Apps** — Optional: no
- **Power Automate** — Optional: no
- **Rest API** — Optional: no
- **Scrum** — Optional: no
- **ServiceNow** — Optional: no
- **SOAP** — Optional: no

## Trust

- **Level**: not_scored
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-07T21:21:00Z
- Event: close; At: 2026-11-08T06:20:10Z

## Pay

- **Stated usd annual**: 187200
- **Is top pay**: yes

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.