{"id":3174232,"url":"https://alion.io/job/puck-senior-account-manager-puck","title":"Senior Account Manager - Puck","company":{"id":174571,"name":"Puck","domain":"puck.news","url":"https://alion.io/company/puck","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":true},{"name":"Monday.com","optional":true}],"status":"live","first_seen_at":"2026-10-23T19:26:42Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-30T18:58:19Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Puck and Air Mail (Heat Media, Inc.) is seeking a Senior Account Manager who will partner across the sales organization, particularly with our luxury sellers, to grow our advertising business across Puck, Air Mail, and any future brands. This person will play a key role on the team as a trusted specialist, both internally and for our advertisers.\nAdvertisers reach our audience through newsletters, display media, podcasts, live events, and more. The Senior Account Manager is responsible for supporting the lifecycle of advertising campaigns (both pre and post sale) as well as contributing to excellent sales enablement and client service overall. You'll partner with our luxury sellers and creative strategists to build media plans, deliver a polished client experience, keep campaigns on pace, and give sellers what they need to renew and grow each account. You’ll also partner with leadership on pricing and packaging across Puck and Air Mail and serve as the leader on the Account Management team for quality control\nThe Senior Account Manager will report to the VP of Creative Strategy & Client Services, work closely with our sales team and Creative Strategists, have regular exposure to the executive team and journalist talent, and serve as a mentor and coach to other Account Managers. This role is located in Puck's New York City headquarters. Remote candidates will not be considered.\nPrimary Responsibilities:\nPlan and support the sale\nPartner with sellers across the luxury category to create strategic, KPI-driven media plans based on client briefs \nSupport proactive pitches and inventory packages with plans, pricing, and availability.\nLaunch and run campaigns\nServe as the primary client contact during the campaign, ensuring a smooth, white-glove client experience at all times. \nManage insertion order process\nCollect and deliver creative assets (newsletter mockups, display preview links, podcast host-read ads), coordinate approvals and revisions, and optimize creative where needed.\nMonitor display pacing and delivery.\nManage and report\nProvide clients with ongoing metrics, performance analysis, and strategic insights\nFlag potential under-delivery or revenue shifts early, with proposed solutions.\nProvide billable delivery data to clients and internally, and assist with invoicing.\nGenerate campaign wrap reports with the goal of best positioning sellers to successfully renew campaigns. \nImprove the business\nPartner with Commercial leadership on annual rate strategy across Puck and Air Mail, from rate card updates to upfront and preferred rates, and drive decisions to close on deadline\nAct as a strategic partner on pricing and packaging for new and custom products across Puck and Air Mail.\nTrack competitive offerings and pricing, and maintain internal performance benchmarks for Puck and Air Mail products.\nServe as quality control leader for the Account Management function; proactively identify and help to implement internal process improvements.\nTo best perform in this job, you will demonstrate:\nHigh energy and positive attitude with a “no task too small” mindset. \nAbility to multi-task and prioritize in a fast-paced startup environment.\nA strong ability to perform independently and proactively while working in a team environment.\nExceptional attention to detail and organization skills. \nExcellent client service skills\nPassion for the media business. \nQualifications:\nBachelor’s Degree required \nMinimum of 5+ years in media or advertising account management, ad operations, campaign management, or sales support. Digital media experience is a plus.\nFluent in Microsoft Excel, Keynote, Powerpoint, Google Slides\nExperience working within or alongside Monday.com a plus\nAd serving software and tracking knowledge\nExperience in luxury a plus \nManagement experience a plus\n Compensation, Perks & Benefits:\nThe salary hiring range for this position is $120,000 - $140,000 (OTE, inclusive of base salary and commission), but the final compensation offer will ultimately be based on the candidate's skill level and experience\nCompany equity \nFlexible PTO in addition to company holidays \nHealth, dental, and vision insurance \nEndless development opportunities at a fast-growing startup\n About Puck:\nPuck is a news brand dedicated to the inside story, hyper focused on the power corners of American culture: Wall Street, Washington, Hollywood, art, fashion, sports, and technology. We are focused on the “last mile” of news - what the insiders are really saying.\nFounded in 2021 in partnership with a team of entrepreneurial journalists, we believe in a better model to create elevated content, while narrowing the synapse between elite creators and their audiences. With the acquisition of Air Mail in 2025, we continue to expand our audience reach and deliver curated cultural content on the arts, literature, travel, fashion, beauty, politics and society.","description_format":"text","description_chars":4901,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-23T19:26:42Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":6,"expected_fill_days":36,"reasons":["conf:2","win:early"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":140000,"is_top_pay":true},"html_url":"https://alion.io/job/puck-senior-account-manager-puck","json_url":"https://alion.io/job/puck-senior-account-manager-puck.json","meta":{"generated_at":"2026-10-30T19:28:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8871,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":174571},"rest":"https://alion.io/mcp/rest/get_company?id=174571"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpuck-senior-account-manager-puck"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpuck-senior-account-manager-puck"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpuck-senior-account-manager-puck"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/puck-senior-account-manager-puck\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpuck-senior-account-manager-puck"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3174232}},{"tool":"search_jobs","arguments":{"company":"puck.news","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3174232},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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