{"id":3254023,"url":"https://alion.io/job/pulse-id-sales-partnerships-manager-e-commerce-digital-platforms","title":"Sales & Partnerships Manager – E-commerce & Digital Platforms","company":{"id":691920,"name":"Pulse ID","domain":"pulseid.com","url":"https://alion.io/company/pulseid","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":["AE"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":76000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":8012},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-25T23:02:39Z","employer_posted_date":"2026-10-25","last_verified_at":"2026-10-31T03:42:18Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Location: Dubai, UAE (with travel across the GCC as required)\nEmployment: Full-time About Pulse iD\nPulse iD is a customer engagement and loyalty technology company that helps banks, telcos, and brands deliver personalised rewards and digital experiences to millions of customers globally.\nOur Encore platform enables e-commerce businesses, payment providers, and digital platforms to generate new revenue by presenting relevant, merchant-funded offers within their checkout and post-purchase journeys.\nLearn more at www.pulseid.com.\nAbout the role\nWe are looking for an experienced, commercially driven Sales & Partnerships Manager to grow our Encore business across the UAE and wider GCC.\nThis is a hands-on B2B sales role focused on turning opportunities into signed commercial partnerships.\nWorking alongside our lead generation and marketing teams, you will take opportunities from initial discovery through commercial discussions, solution development, negotiation, and agreement. You will also develop opportunities through your own industry relationships and targeted prospecting.\nWe are looking for someone with proven sales experience, strong relationship-building and closing skills, and the ability to understand technology, develop persuasive commercial proposals, and overcome objections.\nRelevant experience may come from enterprise payments, e-commerce technology, digital agency business development, publisher monetisation, retail media, or commercial partnerships. What matters most is your ability to build relationships, identify opportunities, develop compelling solutions, and close deals.\nKey responsibilities\nBusiness development and deal conversion\nTake ownership of qualified sales opportunities, progressing them from initial meetings through to signed commercial agreements.\nLead discovery discussions to understand each prospect's business model, transaction volumes, customer journeys, commercial objectives, and decision-making process.\nPresent the Encore proposition clearly and persuasively, tailoring the commercial opportunity to each prospect.\nDevelop compelling business cases, revenue projections, sales presentations, and commercial proposals.\nManage commercial negotiations, address objections, secure stakeholder alignment, and drive agreements to completion.\nBuild relationships with senior commercial, e-commerce, digital, partnerships, and technology stakeholders.\nDevelop additional opportunities through personal networks, referrals, existing relationships, and targeted direct prospecting.\nPipeline management and execution\nMaintain an active, well-qualified sales pipeline, with clear next steps and realistic close dates.\nProactively follow up with prospects, overcome obstacles, and maintain momentum through the sales process.\nMaintain accurate opportunity records, transaction estimates, commercial forecasts, and deal stages in our CRM.\nPrioritise opportunities based on commercial potential, likelihood of conversion, and speed to implementation.\nCoordinate with legal, operations, and technical teams to progress agreements and ensure a smooth handover for implementation.\nProvide regular pipeline updates, identify potential blockers, and contribute to sales forecasting.\nCollaboration and market development\nWork closely with the lead generation and marketing teams to convert opportunities generated through outbound prospecting, campaigns, events, and inbound enquiries.\nContribute industry knowledge and relationships to help identify attractive market segments and new business opportunities.\nShare feedback on prospect objections, competitive positioning, sales messaging, and opportunities to improve conversion rates and shorten the sales cycle.\nContribute to the development of larger or more complex commercial partnerships, working with senior management where appropriate.\nSolution development and technical understanding\nUnderstand the Encore product and how it integrates into checkout, payment, confirmation, and other digital customer journeys.\nWork with internal product and technical teams to identify suitable placements and integration approaches for prospective partners.\nTranslate technical concepts into clear commercial benefits and practical solutions for customers.\nCoordinate the development of illustrative layouts and other materials that help prospects visualise the opportunity.\nConfidently address questions relating to customer experience, integration requirements, brand suitability, and commercial performance.\nIdentify potential technical or operational obstacles early and work collaboratively with internal teams to resolve them.\nWhat we're looking for\n5+ years of relevant B2B sales, business development, or commercial partnerships experience, ideally selling technology, payment solutions, or commercial services to e-commerce businesses, digital platforms, or major consumer-facing organisations.\nA proven track record of personally managing and closing commercial deals, from discovery and proposals through negotiation and signed agreements.\nStrong consultative and solution-selling skills, with the ability to understand customer requirements and develop compelling commercial propositions.\nA good understanding of e-commerce operations, online payments, checkout journeys, and the commercial priorities of digital businesses.\nCommercial confidence and credibility when engaging senior decision-makers and navigating multiple stakeholders.\nGood technical aptitude and the ability to understand and explain digital integrations and platform capabilities.\nExcellent presentation, communication, negotiation, and objection-handling skills.\nStrong commercial acumen, including the ability to work with transaction volumes, revenue models, and performance forecasts.\nHighly organised and persistent, with a disciplined approach to CRM management, follow-up, and deal progression.\nComfortable working autonomously in a fast-moving, entrepreneurial environment.\nFluent written and spoken English. Arabic language skills are a strong advantage.\nBased in the UAE and legally eligible to work.\nParticularly valuable experience\nExperience in one or more of the following areas would be an advantage:\nE-commerce technology, checkout solutions, commerce platforms, or merchant-focused SaaS.\nBusiness development or commercial partnerships within digital, e-commerce, or marketing agencies, including winning new business and developing tailored client solutions.\nPayment gateways, merchant acquiring, or payment technology solutions, particularly enterprise merchant sales.\nPublisher monetization, retail media, affiliate publisher partnerships, or performance-based marketing solutions.\nCommercial partnerships with major retailers, online marketplaces, travel and booking platforms, or digital service providers.\nAn established network of senior commercial, e-commerce, and digital decision-makers within the UAE or wider GCC.\nHow success will be measured\nSuccess in this role will be measured primarily by your ability to convert opportunities into valuable, signed commercial partnerships.\nKey performance indicators will include:\nNew commercial partnership agreements successfully signed.\nTransaction volumes and commercial revenue potential secured.\nConversion rates from qualified opportunities to signed agreements.\nSales pipeline progression, forecast accuracy, and time to close.\nQuality of implementation handover and collaboration with internal teams.\nWhat we offer\nCompetitive base salary and performance-based commission.\nAn opportunity to help scale an innovative digital monetisation platform across the GCC.\nExposure to leading businesses across payments, e-commerce, travel, retail, and digital services.\nClose collaboration with experienced commercial, product, and technology teams.\nA hands-on role with significant ownership, autonomy, and opportunities for career growth.\nHow to apply\nIf you have a track record of closing commercial partnerships, understand the e-commerce industry, and enjoy translating technology into business value, we would love to hear from you.\nPlease submit your CV through the link","description_format":"text","description_chars":8118,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Arabic","level":"All levels","optional":true},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United Arab Emirates","iso":"AE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Digital Media","Loyalty Programs","B2B Commerce"],"lifecycle":[{"event":"open","at":"2026-10-25T23:58:40Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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