{"id":3272851,"url":"https://alion.io/job/pulsen-ab-inside-sales-operations-coordinator","title":"Inside Sales & Operations Coordinator!","company":{"id":1992942,"name":"Pulsen","domain":"pulsen.se","url":"https://alion.io/company/pulsen-se","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobylon","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Stockholm, Sweden"],"countries":["SE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Shopify","optional":false}],"status":"live","first_seen_at":"2026-10-26T10:20:41Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-28T02:38:23Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Do you take ownership all the way from the initial customer contact until the matter has been resolved? Are you attentive, enjoy creating structure and thrive in an international environment? We are currently looking for an Inside Sales & Operations Coordinator to join our team at Grundéns!\nAbout the role\nAs an Inside Sales & Operations Coordinator, you will play a central role in our European operations, coordinating the flow between customers, distributors, warehouses and internal functions. Your responsibilities will span customer service, order administration, logistics, e-commerce and sales support.\nYour responsibilities will include:\nHandling enquiries from customers and distributors through various communication channels\nRegistering and administering orders\nManaging returns, complaints, credit notes and warranty claims\nEnsuring the correct handling of pricing, delivery information and order amendments\nCoordinating deliveries and monitoring inventory levels, both internally and together with warehouse and logistics partners in Sweden and Portugal\nTracking shipments and managing delivery-related discrepancies\nSupporting our European e-commerce operations and handling customer enquiries relating to Shopify and Amazon\nCollaborating with the Sales and Finance teams on orders, invoicing queries and customer follow-up\nContributing to the development of working methods, processes and the overall customer experience\nThe role is based in Stockholm, where you will work closely with team members located across Europe and globally.\n Who are you?\nWe are looking for someone who thrives in an independent and coordinating role with a wide range of stakeholders. You are service-minded, structured and detail-oriented, and you enjoy creating order, following up on details and seeing matters through to completion. You take ownership of your work, identify what needs to be done and can prioritize effectively when the pace is high and several matters need to be managed simultaneously.\nYou will be an important link between customers, distributors, warehouses and internal functions. You therefore need to be communicative, solution-oriented and skilled at building trusting relationships, even when much of the collaboration takes place digitally.\nWe are a small team working from different locations across Europe, and we meet in person regularly to collaborate on site. To thrive in the role, you therefore need to feel comfortable planning and driving your work independently, while actively contributing to collaboration and a sense of team connection remotely.\nWe are looking for someone who has:\nExperience in customer service, order administration, sales support or a similar role\nStrong systems proficiency and good knowledge of Microsoft Office, particularly Excel and Outlook\nExcellent spoken and written English, as well as good spoken and written Swedish\nIt would be an advantage if you have:\nKnowledge of German, French or another European language\nExperience in international trade, logistics or distributor sales\nExperience working with Business Central, Dynamics NAV, Shopify or Amazon Seller Central\nAn interest in fishing, outdoor activities or spending time in nature\nAdditional information\nThe position is a permanent, full-time employment, initially subject to a six-month probationary period.\nApplications will be reviewed on a rolling 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