{"id":3354028,"url":"https://alion.io/job/pumpman-inside-sales-6","title":"Inside Sales","company":{"id":3866796,"name":"PumpMan","domain":"pumpman.com","url":"https://alion.io/company/pumpman-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":91,"open_postings":22,"ghost_share":0,"stale_share":0.364,"repost_share":0,"time_to_fill_p50_days":47,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buffalo, United States","Rochester, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":97000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4123},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T07:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-31T14:41:47Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"We are seeking a motivated, customer-focused Inside Sales Representative to join our team! In this role, you'll work directly with customers to understand their needs, provide product recommendations, prepare quotes, and process orders.\nThe ideal candidate enjoys building relationships, solving problems, and working in a fast-paced, team-oriented environment.\nKey Responsibilities\nRespond to customer inquiries by phone and email, providing product information, pricing, availability, and technical support.\nBuild and maintain strong customer relationships by understanding their needs and delivering exceptional service.\nPrepare quotes, process sales orders, and ensure accuracy and timely follow-up.\nRecommend additional products and solutions to support customer needs and identify sales opportunities.\nPartner with outside sales, warehouse teams, and vendors to ensure accurate and timely order fulfillment.\nAssist customers with product selection, specifications, and availability.\nResolve customer concerns and maintain accurate customer and order records.\nFollow company policies, procedures, and service standards.\nQualifications\n2–3 years of sales or customer service experience, preferably in wholesale distribution.\nStrong communication, organizational, and problem-solving skills.\nAbility to multitask and prioritize in a fast-paced environment.\nCustomer-focused mindset with strong attention to detail.\nComfortable using computers and learning sales and inventory systems.\nAbility to work independently and collaboratively with a team.\nPreferred:\n2–3 years of experience in industrial wholesale distribution, particularly pipe, valves, and fittings (PVF).\nKnowledge of industrial products, applications, and terminology.\nExperience preparing quotes, processing orders, and supporting customer accounts.\nWhat We're Looking For\nWe're looking for someone who takes ownership, enjoys working with customers, and thrives in a team environment. 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