{"id":1173005,"url":"https://alion.io/job/purdue-key-account-manager","title":"Key Account Manager","company":{"id":1248989,"name":"Purdue","domain":"purdue.ca","url":"https://alion.io/company/purdue-ca","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":134000,"period":"year","method":"role_country_seniority_unknown","sample_n":257},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-21T00:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-09-28T15:44:45Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":39},"description":"Key Account Manager, Infectious Diseases\nLocation: United Kingdom- Covering South West/ South Central (Oxford, Southampton, Bristol, Swindon)\nDepartment: Commercial / Sales\nJob Type: Permanent\nReports to: Sales Lead\nJoin us and make a difference when it matters most!\nAt Napp, we are committed to improving patient outcomes through innovation, partnership, and scientific excellence. We work collaboratively with healthcare professionals, NHS stakeholders, and healthcare organizations to ensure patients have access to high-quality treatments and care. We foster an inclusive and empowering environment where individuals can grow, contribute, and make a meaningful impact on healthcare delivery.\nRole Summary\nAs a Key Account Manager, you will play a pivotal role in delivering Napp's commercial objectives by driving the uptake of promoted brands across a designated geographical territory. Through strategic account management, customer engagement, and cross-functional collaboration, you will develop strong relationships with key stakeholders across primary and specialist care within the NHS.\nYou will be responsible for achieving sales, profitability, and growth targets by developing and implementing high-quality account plans that align Napp's value propositions with the clinical, operational, and financial priorities of target accounts. Leveraging data, market insights, and omni-channel engagement strategies, you will identify opportunities to enhance patient care while maximizing business performance.\nThis is a field-based role requiring regular travel across the assigned territory, including engagement with NHS customers, healthcare professionals, and key decision-makers.\nRole and Responsibilities\nSales Performance & Business Growth\nDeliver defined sales, profitability, and growth targets for promoted brands through a focused key account approach.\nIdentify and develop new business opportunities that support Napp's strategic objectives.\nDrive product adoption and market growth through effective customer engagement and value-based discussions.\nMonitor territory performance and implement corrective actions where necessary to ensure target achievement.\nStrategic Account Management\nDevelop and maintain long-term strategic relationships with key customers and stakeholders across the NHS.\nCreate and execute comprehensive account plans aligned with local healthcare priorities and organizational objectives.\nUtilize customer insights, prescribing data, and market intelligence to inform strategic and tactical account plans.\nDemonstrate agility in adapting account strategies to changes in local healthcare environments and commissioning structures.\nCustomer & Stakeholder Engagement\nDeliver effective omni-channel engagement with key accounts and stakeholders across primary and specialist care.\nBuild and maintain relationships with healthcare professionals, formulary decision-makers, commissioners, and key opinion leaders.\nCapture customer insights, preferred communication methods, and service expectations to improve future engagement.\nPosition Napp as a trusted partner by supporting customer priorities and healthcare improvement initiatives.\nPartnership Development\nEstablish and maintain strategic partnerships with customer groups and key opinion leaders within Infectious Diseases and relevant therapy areas.\nCollaborate with stakeholders involved in the commissioning, prescribing, and delivery of medicines.\nSupport initiatives that improve patient outcomes, service delivery, and treatment pathways.\nIdentify opportunities for collaborative projects that create value for healthcare systems and patients.\nMarket Analysis & Insight Generation\nContinuously analyze market developments, policy changes, and healthcare trends affecting the territory.\nMonitor competitor activities and evolving customer needs to identify opportunities and risks.\nGenerate actionable insights to support business strategy and account planning.\nUse available data sources to track performance and optimize customer engagement strategies.\nCross-Functional Collaboration\nWork closely with the Sales Lead and cross-functional partners including Medical, Market Access, Marketing, and Commercial Excellence teams.\nShare customer insights and market intelligence to support broader business objectives.\nCollaborate on account strategies, project implementation, and customer solutions.\nProactively identify and resolve challenges while leveraging opportunities to accelerate product growth.\nCompliance & Ethics\nEnsure all customer interactions and business activities comply with company policies, industry codes, and NHS requirements.\nMaintain the highest standards of ethics, integrity, and professionalism.\nEnsure accurate documentation and reporting of customer activities and business performance.\nAct in accordance with all applicable compliance, governance, and regulatory requirements.\nQualifications\nEducation\nDegree-level education preferred in Life Sciences, Business, Healthcare, or a related discipline.\nABPI Qualification required.\nExperience\nProven experience within the pharmaceutical industry.\nStrong track record in specialist pharmaceutical sales.\nExperience working within Secondary Care and NHS environments.\nDemonstrated success in Key Account Management within healthcare or pharmaceutical sectors.\nExperience developing strategic customer relationships and delivering commercial objectives.\nKnowledge and Skills\nStrong pharmaceutical sales, negotiation, and influencing skills.\nProven experience in key account planning, execution, and performance monitoring.\nExcellent understanding of the NHS, hospital sector, and healthcare decision-making processes.\nKnowledge of Infectious Diseases therapy area and associated stakeholders.\nStrong stakeholder management skills with the ability to build long-term customer relationships.\nAbility to lead, manage, and implement change effectively.\nStrong problem-solving and decision-making capabilities.\nInnovative mindset with the ability to develop creative solutions through cross-functional collaboration.\nStrong analytical skills with the ability to interpret data and customer insights.\nStrategic thinking with the ability to connect local account activities to broader business objectives.\nResults-driven with high levels of accountability, resilience, and ambition.\nExcellent communication, presentation, and interpersonal skills.\nAbility to work independently while collaborating effectively across teams.\nWhat We Offer in Return\nCompetitive salary and benefits package.\nOpportunity to work in a patient-focused and innovative organization.\nCareer development and continuous learning opportunities.\nCollaborative, inclusive, and high-performing culture.\nOpportunity to make a meaningful impact on healthcare outcomes and patient care.\nDiversity and Inclusion\nAt Napp, we are committed to creating an inclusive workplace where diversity is valued and respected. We believe diverse perspectives strengthen our organization and help us better serve patients, healthcare professionals, and the communities in which we operate.\nAbout Napp\nNapp is a leading pharmaceutical company dedicated to improving patients' lives through innovative medicines and healthcare solutions. Through collaboration, scientific excellence, and a patient-centered approach, we work in partnership with healthcare systems and professionals to deliver better outcomes for patients across the UK.\nAdditional Job Description:\nPrimary Location:\nGB Field Based/RemoteJob Posting Date:\n2026-08-17Job Type:\nPermanent","description_format":"text","description_chars":7569,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","OTC & Consumer Health Products"],"lifecycle":[{"event":"open","at":"2026-09-24T09:06:20Z"},{"event":"close","at":"2026-09-27T12:39:11Z"},{"event":"reopen","at":"2026-09-28T15:44:45Z"}],"liveness":{"score":43,"band":"fade","label":"Fading","p_open":1,"p_active":0.778,"p_room":0.55,"age_days":39,"expected_fill_days":39,"reasons":["conf:10","win:tail"],"computed_at":"2026-09-29T02:25:17Z"},"pay":null,"html_url":"https://alion.io/job/purdue-key-account-manager","json_url":"https://alion.io/job/purdue-key-account-manager.json","meta":{"generated_at":"2026-09-29T02:25:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2135,"day_limit":5000,"remaining_today":2865,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}