{"id":4043011,"url":"https://alion.io/job/purdue-programme-manager-crm-12-months-ftc","title":"Programme Manager, CRM 12 Months FTC","company":{"id":1248989,"name":"Purdue","domain":"purdue.ca","url":"https://alion.io/company/purdue-ca","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":7,"ghost_share":0,"stale_share":0.571,"repost_share":0,"time_to_fill_p50_days":52,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cambridge, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Veeva","optional":true}],"status":"live","first_seen_at":"2026-11-10T22:50:31Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T22:50:31Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Programme Manager - CRM Transformation Programme- 12 Months FTC\nLocation: Cambridge- Hybrid\nFunction: Transformation & Technology\nReporting to: Director, Business Transformation / Portfolio Lead\nSalary Range: Competitive + Benefits\nAt Mundipharma, you'll have the opportunity to lead complex, enterprise-wide transformation programmes that enable our commercial, medical, and operational teams to work more effectively through modern digital platforms and business processes.\nAs Programme Manager, you will provide strategic leadership, governance, and end-to-end delivery oversight across large-scale CRM and business transformation initiatives. Working across multiple functions, markets, technology teams, implementation partners, and external vendors, you will ensure programmes are delivered successfully, achieve measurable business outcomes, and support our long-term growth ambitions.\nIf you're passionate about leading transformational change, managing complex stakeholder environments, and delivering business-critical programmes, we'd love to hear from you.\nWhy This Opportunity Stands Out\nLead Enterprise Transformation\nTake ownership of high-profile CRM and digital transformation programmes that impact multiple markets, functions, and business units across the organization.\nStrategic Business Impact\nDrive programmes that enhance customer engagement, improve operational efficiency, strengthen data quality, and support better business decision-making.\nCross-Functional Leadership\nPartner with senior business leaders, technology teams, implementation partners, and external vendors to deliver integrated transformation initiatives.\nEnd-to-End Programme Ownership\nManage every stage of programme delivery, from strategy and planning through implementation, adoption, and operational transition.\nGlobal Stakeholder Exposure\nWork with diverse stakeholders across commercial, medical, operational, and technology functions in a highly collaborative environment.\nShape Future Ways of Working\nHelp define future-state processes, governance models, operating frameworks, and technology capabilities that will support business growth.\nCareer Growth & Development\nJoin a global organization committed to innovation, leadership development, and continuous improvement.\nThe Opportunity\nAs Programme Manager, you will be accountable for the successful planning, governance, coordination, and delivery of complex CRM transformation programmes.\nYou will maintain an integrated view across business, functional, technical, data, change, and operational workstreams, ensuring all programme activities progress as one coordinated transformation. Acting as the central point of leadership and accountability, you will drive alignment, manage risks, coordinate dependencies, and ensure programmes deliver sustainable business value.\nKey Responsibilities\nProgramme Planning & Governance\nDevelop and maintain integrated programme plans, delivery roadmaps, milestones, budgets, governance structures, RAID logs, and executive reporting.\nCoordinate programme steering committees, governance boards, escalation management, decision-making processes, and change control activities.\nMonitor programme performance, budget utilization, risks, and delivery progress while ensuring alignment to strategic objectives.\nBusiness Transformation & Requirements Management\nCoordinate requirements gathering and future-state process design activities across multiple business functions and markets.\nEnsure business requirements are prioritized, documented, approved, and fully traceable throughout programme delivery.\nFacilitate discussions around global standards, local market requirements, and business exceptions to drive alignment and consistency.\nSolution Design & Delivery Coordination\nCoordinate business and technical design activities across CRM platforms, integrations, data management, reporting, security, and supporting applications.\nManage cross-functional dependencies, decision-making processes, design reviews, and approvals to ensure effective solution delivery.\nProvide programme-level visibility across all delivery workstreams and technology partners.\nEnd-to-End Programme Delivery\nLead programme execution across design, configuration, integration, data migration, testing, change management, training, deployment, and transition into support.\nManage programme timelines, critical paths, interdependencies, resource planning, and delivery milestones.\nIdentify and proactively resolve risks, issues, and delivery blockers to ensure successful programme outcomes.\nData, Reporting & Integration Management\nCoordinate data cleansing, migration, mapping, validation, reconciliation, and business sign-off activities.\nEnsure reporting, analytics, and integration requirements are clearly defined, delivered, and aligned with business objectives.\nDrive stakeholder readiness for data adoption and operational transition.\nPartner & Vendor Management\nManage implementation partners, platform providers, system integrators, and specialist vendors against agreed scope, timelines, deliverables, quality standards, and commercial commitments.\nTrack vendor performance, coordinate dependencies, and escalate delivery or contractual issues where required.\nEnsure partner activities remain aligned with programme objectives and governance requirements.\nChange Management & Business Adoption\nCoordinate stakeholder engagement, communication plans, organizational change activities, training programmes, and business readiness initiatives.\nSupport business leaders in driving adoption across functions, user communities, and markets.\nMonitor adoption metrics and ensure business teams are equipped to maximize programme benefits.\nTesting, Deployment & Operational Readiness\nCoordinate testing strategies, defect management processes, user acceptance testing, deployment planning, cutover activities, and go-live readiness.\nManage hypercare and transition into business-as-usual support.\nEnsure documentation, support processes, governance frameworks, and knowledge transfer activities are successfully completed.\nWhat We're Looking For\nEssential Qualifications\nBachelor's degree in Business, Information Technology, Computer Science, Engineering, Project Management, or a related discipline.\nProfessional programme or project management certifications such as PMP, PRINCE2, MSP, AgilePM, SAFe, or equivalent are highly desirable.\nFluency in English with excellent communication and stakeholder management skills.\nExperience\nProven experience leading large-scale CRM, technology, digital, or business transformation programmes within complex matrix organizations.\nDemonstrated track record managing enterprise-wide programme delivery across multiple functions and stakeholder groups.\nExperience working with CRM platforms such as Salesforce, Microsoft Dynamics 365, Veeva CRM, SAP Customer Experience, or similar technologies.\nStrong experience managing implementation partners, system integrators, and third-party vendors.\nExperience overseeing data migration, integrations, change management, testing, deployment, and business adoption activities.\nExposure to global or multi-market transformation programmes is highly desirable.\nSkills & Competencies\nStrong programme and portfolio management capabilities.\nExcellent governance, planning, budgeting, and risk management expertise.\nExceptional stakeholder engagement and executive communication skills.\nAbility to manage complex cross-functional dependencies and competing priorities.\nStrong leadership and influencing skills without direct authority.\nAnalytical and strategic problem-solving mindset.\nExcellent organizational and decision-making abilities.\nStrong vendor and commercial management experience.\nResults-oriented with a focus on delivering measurable business outcomes.\nAdaptable, resilient, and able to operate effectively in fast-paced transformation environments.\nWhat You'll Gain\nAt Mundipharma, you'll join a company committed to innovation, collaboration, and delivering meaningful business transformation that supports better outcomes for customers, patients, and employees.\nWe offer:\nCompetitive compensation and benefits package\nOpportunity to lead strategic enterprise transformation programmes\nExposure to senior business leaders and global stakeholders\nProfessional development and career growth opportunities\nCollaborative and high-performing culture\nExperience working with leading CRM and digital technologies\nThe chance to influence how the organization operates and grows in the future\nAbout Mundipharma\nMundipharma is a global healthcare company committed to improving lives through innovative medicines and healthcare solutions.\nThrough collaboration, innovation, and operational excellence, we continue to transform how we serve patients, healthcare professionals, and customers worldwide.\nJoin us and help lead the next generation of CRM and business transformation at Mundipharma.\nApply today and play a pivotal role in shaping the future of our digital and operational capabilities.\nAdditional Job Description:\nPrimary Location:\nGB CambridgeJob Posting Date:\n2026-11-09Job Type:\nFixed Term Contract (Fixed Term)","description_format":"text","description_chars":9185,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Growth opportunities","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","OTC & Consumer Health Products"],"lifecycle":[{"event":"open","at":"2026-11-10T22:50:31Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":52,"reasons":["conf:2","win:early"],"computed_at":"2026-11-11T01:35:17Z"},"pay":null,"html_url":"https://alion.io/job/purdue-programme-manager-crm-12-months-ftc","json_url":"https://alion.io/job/purdue-programme-manager-crm-12-months-ftc.json","meta":{"generated_at":"2026-11-11T01:35:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1132,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1248989},"rest":"https://alion.io/mcp/rest/get_company?id=1248989"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpurdue-programme-manager-crm-12-months-ftc"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpurdue-programme-manager-crm-12-months-ftc"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpurdue-programme-manager-crm-12-months-ftc"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/purdue-programme-manager-crm-12-months-ftc\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpurdue-programme-manager-crm-12-months-ftc"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4043011}},{"tool":"search_jobs","arguments":{"company":"purdue.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4043011},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}