{"id":52622,"url":"https://alion.io/job/pure-storage-cloud-native-technical-services-engineer","title":"Cloud Native Technical Services Engineer","company":{"id":3170,"name":"Everpure","domain":"everpuredata.com","url":"https://alion.io/company/everpure","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":35,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-10-19T05:45:15Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Chef","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"OpenShift","optional":false},{"name":"Puppet","optional":false},{"name":"SRE","optional":false},{"name":"Terraform","optional":false},{"name":"VMWare","optional":false}],"status":"live","first_seen_at":"2026-08-12T08:27:28Z","employer_posted_date":"2026-08-12","last_verified_at":"2026-10-20T01:15:40Z","board_verified":true,"closed_at":null,"days_open":68,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":68},"description":"Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.\nThis type of work-work that changes the world-is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.\nTHE ROLE\nAs a Technical Services Engineer for Portworx® by Everpure™, you will empower innovators and enterprise customers to seamlessly deploy and scale multi-cloud data services for Kubernetes and containerized applications. In this high-impact role, you will redefine the cloud-native storage experience by bridging deep technical expertise with direct customer engagement. You will serve as a technical expert across all deployment phases, partnering closely with customer engineers, account teams, and core R&D to solve complex cloud-native architecture challenges.\nWHAT YOU'LL DO\nDrive Enterprise Customer Success: Deliver end-to-end technical expertise across all stages of Portworx® deployment and production environments, ensuring rapid issue resolution, minimal downtime, and maximum platform reliability for key enterprise accounts.\nPerform Complex Problem Diagnosis & Triage: Analyze application workflows, system logs, and containerized workloads across public/private cloud stacks to isolate, reproduce, and resolve multi-layer technical issues alongside engineering teams.\n Enable Pre-Sales and Onboarding: Partner with field systems engineers to guide technical installation, integration, and proof-of-concept (POC) execution for prospective and onboarding enterprise clients.\nScale Organizational Knowledge: Author and maintain high-impact knowledge base articles, technical documentation, and FAQ guides to build self-service capabilities for customers and streamline internal support workflows.\nWHAT YOU BRING\nDemonstrable expertise in customer-facing technical support, site reliability engineering (SRE), or cloud systems engineering within enterprise software environments.\nDeep practical knowledge of container orchestration platforms (such as Kubernetes, OpenShift, or VMware Tanzu) and major public cloud ecosystems (such as AWS or Azure).\nProficiency with modern Infrastructure-as-Code and DevOps tools (such as Terraform, Ansible, Chef, or Puppet) and Linux to troubleshoot complex software stacks and automation workflows.\nOutstanding cross-functional communication and technical consultation skills, with a track record of effectively managing customer escalations and translating technical challenges into actionable engineering solutions.\nFlexibility to participate in team shift structures and on-call rotation schedules as required to support mission-critical global infrastructure.\nWe are primarily an in-office environment and therefore, you will be expected to work from the Bangalore office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.\nWHAT YOU CAN EXPECT FROM US:\nInnovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.\nGrowth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!\nTeam: We build each other up and set aside ego for the greater good.\nAnd because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out http://benefits.everpuredata.com/ for more information.\nACCOMMODATIONS AND ACCESSIBILITY:\nCandidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at  if you’re invited to an interview.\nOUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:\nWe’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.\nEverpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.\nJoin us and bring your best.\nBring your bold.\nPure and simple.","description_format":"text","description_chars":5102,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible time off"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Enterprise Storage Systems"],"lifecycle":[{"event":"open","at":"2026-08-12T08:27:28Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.336,"p_room":0.44,"age_days":67,"expected_fill_days":50,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/pure-storage-cloud-native-technical-services-engineer","json_url":"https://alion.io/job/pure-storage-cloud-native-technical-services-engineer.json","meta":{"generated_at":"2026-10-20T03:39:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4091,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3170},"rest":"https://alion.io/mcp/rest/get_company?id=3170"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpure-storage-cloud-native-technical-services-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpure-storage-cloud-native-technical-services-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpure-storage-cloud-native-technical-services-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pure-storage-cloud-native-technical-services-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpure-storage-cloud-native-technical-services-engineer"}]}