{"id":3710024,"url":"https://alion.io/job/purepaws-veterinary-receptionist-3","title":"Veterinary Receptionist","company":{"id":687719,"name":"PurePaws","domain":"purepaws.io","url":"https://alion.io/company/purepaws","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":21,"max":23,"currency":"USD","period":"hour","gross":null,"usd_annual":46000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T21:46:05Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-05T19:19:58Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Pure Paws Veterinary Care of Hell's Kitchen seeking a skilled and compassionate part-time Veterinary Receptionist to serve as the primary point of contact for our clients and their pets. This position plays an integral role in the overall client experience, requiring a professional who can balance administrative precision with genuine warmth across a wide range of interactions - including those of a sensitive or emotionally complex nature. \nQualified candidates will bring demonstrated experience managing high-volume front desk operations, a calm and composed presence under pressure, and a commitment to delivering consistent, high-quality customer service in a clinical setting. \nWhat to Expect \nAs you join our mission, expect to be supported in your work and home life with: \n401(k) plan \nProfessional development opportunities\nEmployee pet discount because we know your pets are family, too.\nSalary: $21.00-$23.00 per hour, based on the candidate's skills, experience, and qualifications.\nSchedule: This is a part-time position averaging 16-25 hours per week, with regularly scheduled shifts on Monday, Tuesday, and Wednesday. Candidates must have flexibility to work weekends as needed. Shift times will vary, with opening shifts beginning as early as 6:45 AM and closing shifts ending as late as 8:30 PM.\nResponsibilities \nGreet and check in clients and patients, verify and update medical records, and confirm appointment details using practice management software\nAnswer and manage a multi-line telephone system, responding to inquiries regarding appointment scheduling, prescription refill requests, vaccination records, and general hospital information\nPerform client check-out, including processing payments, posting charges, explaining invoices, and scheduling follow-up appointments\nCommunicate medical information, diagnoses, and care instructions accurately and compassionately, including in emotionally sensitive situations such as euthanasia scheduling and end-of-life discussions\nMaintain accurate electronic medical records (EMR) and ensure timely data entry in the veterinary practice information management system (PIMS)\nCoordinate with veterinarians, veterinary technicians, and support staff to relay client communications, flag urgent cases, and maintain efficient patient flow\nMaintain cleanliness and organization of the reception area and waiting room to ensure a positive client experience \nQualifications \nMinimum 3 years of experience as a veterinary receptionist is preferred.\nExperience with veterinary practice management software; ezyVet preferred\nKnowledge of veterinary medical terminology, vaccination protocols, and basic diagnostic procedures\nProficiency in appointment scheduling, multi-line phone management, medical records management, and payment processing\nProven customer service skills; ability to manage high-volume client relations with composure and accuracy\nStrong verbal and written communication skills, including active listening and conflict resolution\nComfortable handling animals of varying sizes, breeds, and temperaments, including fearful or reactive patients \nAbout Pure Paws Veterinary Care - Hell’s Kitchen\nLocated in the heart of Manhattan at 506 W 42nd Street, Pure Paws Veterinary Care of Hell’s Kitchen is a full-service, Fear-Free Certified, Cat-Friendly Practice® committed to providing exceptional veterinary medicine. We believe every pet is unique, so we take a personalized approach, designing customized wellness plans that consider each patient’s individual needs.\nOur state-of-the-art facility includes advanced diagnostic equipment, like ultrasound and digital radiography, enabling us to deliver comprehensive care, from routine wellness exams and dental care to surgery and in-house laboratory testing. \nUnder the leadership of Dr. Stephanie Liff, our dedicated team places a high priority on preventive care, client education, and creating a calming, stress-free environment for both pets and their families.\nOpen seven days a week, we’re proud to serve the Hell’s Kitchen community with compassion, expertise, and a commitment to supporting your pet through every stage of life.\nWe are dedicated to establishing a culture that celebrates all forms of diversity and allows us to be an inclusive service provider in this community.","description_format":"text","description_chars":4315,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine","Marketplaces","Pet Food, Supplies & Care"],"lifecycle":[{"event":"open","at":"2026-11-03T22:36:59Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":30,"reasons":["conf:2","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":46000,"is_top_pay":false},"html_url":"https://alion.io/job/purepaws-veterinary-receptionist-3","json_url":"https://alion.io/job/purepaws-veterinary-receptionist-3.json","meta":{"generated_at":"2026-11-05T20:35:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":84,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":687719},"rest":"https://alion.io/mcp/rest/get_company?id=687719"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpurepaws-veterinary-receptionist-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpurepaws-veterinary-receptionist-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpurepaws-veterinary-receptionist-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/purepaws-veterinary-receptionist-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpurepaws-veterinary-receptionist-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3710024}},{"tool":"search_jobs","arguments":{"company":"purepaws.io","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3710024},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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