{"id":4052637,"url":"https://alion.io/job/purview-technology-co-llc-microsoft-dynamics-365-d365-developer","title":"Microsoft Dynamics 365 (D365) Developer","company":{"id":690225,"name":"Purview Technology Co. 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Apps","optional":false},{"name":"Power Automate","optional":false},{"name":"Power BI","optional":false},{"name":"Rest API","optional":false},{"name":"AWS","optional":true}],"status":"live","first_seen_at":"2026-11-11T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-11T00:00:00Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"We are seeking experienced Microsoft Dynamics 365 (D365) Developer with deep expertise in designing, implementing, and scaling enterprise-grade CRM solutions on the Microsoft platform. \nKey Responsibilities\nDesign and deliver end-to-end architecture for Dynamics 365 Customer Engagement (CE) solutions, including Sales, Customer Service, Field Service, and Omnichannel\nTranslate business requirements into scalable, secure, and high-performing CRM solutions\nLead solution design across Microsoft Power Platform, ensuring optimal use of Power Apps, Power Automate, Power BI, and Power Virtual Agents\nArchitect and implement robust customer service solutions, including case management, SLA management, knowledge base systems, and service automation workflows\nDefine integration strategies across enterprise systems using Azure services, REST APIs, and middleware platforms\nDesign and implement scalable, event-driven architectures across CRM and external systems\nEnsure best practices in Dataverse design, including data modelling, governance, and security architecture\nCollaborate closely with business stakeholders, product owners, and engineering teams to deliver aligned and future-ready solutions\nProvide technical leadership, guidance, and governance across CRM implementation programs\nSupport CRM modernization initiatives and customer experience transformation programs\nRequired Skills & Experience\nMin 5 years of hands-on experience with Microsoft Dynamics 365 CRM / Customer Engagement modules (Sales, Customer Service, Field Service, Omnichannel)\nDeep functional understanding of Customer Service operations, including Case management, Knowledge management, SLAs and service processes, Customer interaction workflows\nProven experience in architecting enterprise-scale D365 solutions\nStrong expertise in Microsoft Power Platform: Power Apps, Power Automate (preferred), Power BI, Power Virtual Agents\nHands-on development experience with C#, .NET, JavaScript, Plugins, custom workflows, Dynamics 365 SDK\nStrong experience with Microsoft Dataverse, including entity modelling, security roles, and data governance\nIntegration experience with Azure services, REST APIs, Middleware platforms, Enterprise systems (ERP, data platforms), Identity systems such as Azure AD\nExperience designing scalable integration architectures and distributed/event-driven systems.\nUnderstanding of CRM transformation programs and digital customer experience platforms\nPreferred Qualifications\nExperience working in large-scale enterprise environments with complex system landscapes\nExposure to cloud-native architecture and modern integration patterns\nExperience with Amazon Connect (AWS Connect) is a plus\nStrong stakeholder management and communication skills\nSkills\nMicrosoft Azure, Governance, Cloud Native Architecture, Azure Cloud Services, Operational Delivery Teams, Data Design, Microsoft Dynamics 365, Enterprise Systems, Sla Management, Solution Architecture, Customer Service, Case Management, API, Stakeholder Management, Powerapps, Customer Service Solutions, Business Requirements","description_format":"text","description_chars":3082,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Managed IT Services 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