{"id":3071405,"url":"https://alion.io/job/puttery-regional-general-manager","title":"Regional General Manager","company":{"id":2399549,"name":"Puttery","domain":"puttery.com","url":"https://alion.io/company/puttery","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycor","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["The Colony, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":115000,"currency":"USD","period":"year","gross":null,"usd_annual":115000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-22T09:30:26Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-24T23:52:02Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About Puttery\nPuttery is a modern entertainment destination that blends the energy of nightlife with the fun of tech-infused mini golf. Each location features immersive, themed courses, curated cocktails, and chef-inspired menus, creating an experience that’s equal parts competitive and social.\nWe’re redefining how people connect by combining play, style, and hospitality into one unforgettable atmosphere. At Puttery, every visit is a reason to celebrate.\nJob Purpose\nThe Regional General Manager is responsible for leading the overall operations, financial performance, guest experience, and team culture of the Puttery The Colony venue while providing regular operational leadership and support to the Houston venue.\nThis role serves as the primary General Manager for The Colony and a regional business partner to Houston leadership: driving consistency, developing talent, sharing best practices, supporting performance improvement, and helping both venues achieve revenue, service, cost, and people goals.\nResponsibilities\nVenue Leadership: The Colony\nServe as the primary General Manager for Puttery The Colony, with full accountability for daily operations, financial performance, guest satisfaction, team engagement, and venue culture.\nLead all departments to ensure consistent execution of service, food and beverage, entertainment, safety, cleanliness, and brand standards.\nMaintain a visible, hands-on leadership presence during high-volume shifts, special events, weekends, and peak business periods.\nReview daily sales, labor, guest feedback, operational reporting, and staffing needs; make timely adjustments to support venue performance.\nEnsure managers are actively leading their teams, resolving guest concerns, maintaining standards, and communicating business priorities.\nBuild strong local community relationships and identify partnerships, events, and sales opportunities that increase venue awareness and revenue.\nRegional Support: Houston\nTravel regularly to the Houston venue to provide operational support, leadership coaching, and performance oversight based on business needs.\nPartner with Houston venue leadership to review financial performance, guest experience metrics, labor, staffing, sales opportunities, and operational challenges.\nHelp develop and execute action plans when performance, service, staffing, cost control, compliance, or culture needs improvement.\nProvide onsite leadership support during high-volume periods, major events, leadership transitions, openings, training needs, or other critical business situations.\nShare successful practices, processes, and operational standards between The Colony and Houston to strengthen consistency across the region.\nSupport Houston leadership in developing managers, building accountability, and maintaining a strong succession pipeline.\nEscalate significant operational, people, compliance, or financial concerns to the Regional Director of Operations as appropriate.\nFinancial and Operational Performance\nDevelop, manage, and monitor venue budgets, forecasts, labor plans, and financial results.\nAnalyze sales, revenue, labor, inventory, purchasing, waste, and controllable expenses to identify trends and improve profitability.\nImplement tactical initiatives to increase revenue, reduce unnecessary costs, prevent losses, and improve operational efficiency.\nEnsure proper cash handling, banking, invoice approval, inventory controls, and accounting procedures are consistently followed.\nPartner with Sales, Marketing, and Events teams to identify local revenue opportunities, promote special events, and grow private-event business.\nUse operational and financial data to make informed decisions and communicate performance expectations to venue leadership teams.\nPeople Leadership and Culture\nRecruit, hire, onboard, train, coach, and retain high-performing managers and team members.\nSet clear expectations, provide regular feedback, recognize strong performance, and address performance concerns promptly and fairly.\nDevelop managers through hands-on coaching, training plans, stretch assignments, and succession planning.\nPromote a respectful, accountable, inclusive, and guest-focused culture across both venues.\nMaintain awareness of employee relations, HR, safety, and compliance concerns; partner with Human Resources and leadership to address matters appropriately.\nEnsure all team members complete required training and understand company policies, procedures, and performance expectations.\nGuest Experience and Brand Standards\nEnsure both venues consistently provide exceptional hospitality, engaging entertainment, and memorable guest experiences.\nMonitor guest feedback and service recovery trends; coach teams on how to resolve concerns professionally and promptly.\nMaintain high standards for cleanliness, food quality, beverage execution, service timing, facility appearance, and course readiness.\nEnsure special events, group reservations, and high-profile guest experiences are executed smoothly and aligned with Puttery standards.\nAct as a brand ambassador in the local community and support initiatives that strengthen Puttery’s reputation.\nQualifications and Skills\nMinimum of 5 years of progressive management experience in high-volume restaurant, hotel, nightlife, leisure entertainment, or hospitality operations.\nPrior experience as a General Manager overseeing a high-volume venue with annual revenue of $8M+ preferred.\nMulti-unit, regional, district, or cross-venue leadership experience strongly preferred.\nDemonstrated success improving revenue, managing complex budgets, controlling costs, and developing high-performing teams.\nProven ability to coach senior venue leaders while remaining accountable for direct venue performance.\nStrong business acumen, critical thinking, analytical, problem-solving, and decision-making skills.\nExcellent verbal, written, interpersonal, and presentation skills.\nAbility to communicate effectively across all levels of the organization.\nStrong organizational and time-management skills, with the ability to balance responsibilities across multiple venues.\nProficiency in Microsoft Office Suite or similar software.\nAbility to work independently with minimal supervision.\nAbility and willingness to travel regularly between The Colony and Houston, with overnight travel as needed.\nAbility to work extended hours, including evenings, weekends, and holidays, based on business needs.\nEducation\nBachelor’s degree in Business, Hospitality, or a related field preferred.\nWorking Conditions\nThis position is based primarily at Puttery The Colony and requires regular travel to the Houston venue to support regional operations, leadership development, special events, and business needs.\nTravel may include air or ground transportation and occasional overnight stays.\nWork schedules will vary based on venue operations and may include early mornings, evenings, weekends, holidays, and extended hours during high-volume periods, special events, or business-critical situations.\nThis is a highly visible, hands-on leadership role requiring regular presence throughout active entertainment, dining, bar, kitchen, event, and office areas.\nThe role requires the ability to stand and walk for extended periods; move throughout multi-level or large venue spaces; sit, use a computer, and review reports for extended periods; and communicate effectively in busy, high-noise environments.\nMay be required to lift, carry, push, pull, or move items weighing up to 50 pounds, with or without reasonable accommodation.\nRegular exposure to a fast-paced hospitality environment, including noise, crowds, food and beverage service areas, and changing business demands.\nMust be able to respond calmly and effectively to urgent operational, guest service, staffing, safety, and facility-related concerns.\nReasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the position. \nPuttery is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. Additionally, Puttery takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.\n\nPay Range: $100,000 - $115,000 per hour","description_format":"text","description_chars":8602,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Food & Beverages","Venues","Vegan Food"],"lifecycle":[{"event":"open","at":"2026-10-22T09:30:26Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":28,"reasons":["conf:1","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":115000,"is_top_pay":false},"html_url":"https://alion.io/job/puttery-regional-general-manager","json_url":"https://alion.io/job/puttery-regional-general-manager.json","meta":{"generated_at":"2026-10-25T01:21:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2088,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2399549},"rest":"https://alion.io/mcp/rest/get_company?id=2399549"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fputtery-regional-general-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fputtery-regional-general-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fputtery-regional-general-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/puttery-regional-general-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fputtery-regional-general-manager"}]}