{"id":878047,"url":"https://alion.io/job/puzzel-account-executive-netherlands","title":"Account Executive – Netherlands","company":{"id":695915,"name":"Puzzel","domain":"puzzel.com","url":"https://alion.io/company/puzzel","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Amsterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":250000,"currency":"EUR","period":"year","gross":null,"usd_annual":290033},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-07-09T20:12:10Z","employer_posted_date":"2026-07-09","last_verified_at":"2026-10-21T21:31:47Z","board_verified":true,"closed_at":null,"days_open":104,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":104},"description":"Account Executive - Netherlands\n Amsterdam or surrounding area\nPuzzel: The Low-Down\nPuzzel is a leading provider of cloud-based contact centre solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact centre, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency.\nWith 25 years’ experience since our foundation in Norway, we’re already #1 in the Nordics; growing rapidly in the UK and we are already seeing some great success in the Netherlands since opening the entity in mid-2024, but our ambition is to become the clear European market-leader in the coming years\nWhy we’re proud\nRecognised as an Innovation and Growth Leader in the 2025 EMEA Customer Experience Platforms Frost Radar\n\n2024 CX Awards Winner, ‘Best Mid-Market Contact Center Platform’\n\nPuzzel was recognised as the 'most innovative European-founded CCaaS provider ' and top 3 globally by Frost & Sullivan in 2023\n\nBest Practices Company of the Year 2023\n\nConsistently high Glassdoor rating\n\nPuzzel places high importance on work-life balance and flexible working hours - as recognised by Flexa, placing 16th overall for work:life balance in 2025!\n\nWe are working with Mercer on salary benchmarking, to ensure pay equality and market competitiveness\n\nRead more about us here.\nWhat you'll do\nThis new hire will bring the Dutch Account Executive team to three: our founding Dutch AE, a Senior AE starting in January 2026, and now this role - a small but growing team building on the momentum since we launched the Dutch entity in mid-2024.\nThis role will be targeting small to medium sized business (minimum of 30 seats upwards) with typical ARR of €50-250k.\nWhilst you will have a lot of flexibility as to who you target, we know what works in the other markets: Insurance, Banking, Finance, Utilities, Local Government, Telecomms - experience selling into any of these is therefore advantageous.\nWhat we're looking for \nYou’ll be proactive and solution-oriented, and not afraid to shake things up. Excellent communication skills are a must, as well as the ability to close deals.\nYou should have good time management skills, be comfortable running your own processes and excel at the following:\nBuilding and nurturing relationships with customers or creating business opportunities from scratch - it’s important to highlight that you’ll be managing the full sales cycle from initial prospecting to close.\n\nInitiating and leading activities that contribute to goal achievement for growth and profitability in the portfolio.\n\nConducting activities such as demos and presentations.\n\nPerformance and budget responsibility for your own portfolio.\n\nHigh self-motivation and being able to implement a structured way of working.\n\nThoroughly understand the customer’s needs, business, and processes.\n\nWorking under pressure and to deadlines.\n\nInteracting with clients and customers both internally and externally.\n\nMaking the most of our systems and automated sequences to minimise manual work and continued best practice for RevOps (Salesforce and Outreach in particular).\n\nThe must haves\nDutch native level speaker + strong English\n\nTechnological understanding and interest in the field of cloud-based services\n\n1-3 years’ experience managing full sales cycle, from prospect to close\n\nSaaS, CX or any other solution-based sales experience\n\nExperience working with structured sales methodologies (MEDDPICC and/or Challenger preferable) & sales pipelining\n\nProactive/ hunter mentality. Recent experience as SDR/BDR and willingness to self-generate pipeline are a must.\n\nAutonomy and confidence to sell into a new market\n\nThe nice to haves\nExposure to an international environment\n\nAdditional language skills\n\nCCaaS / competitor industry experience\n\nMEDDPICC or similarly robust methodology\n\nThe location\nWe are ideally looking for someone to be based around the Amsterdam/ Utrecht/ Hague/ Haarlem area, but it's important to mention we're remote-first.\nWe are very flexible with hybrid working, but we’d like to see you spending time with the team where possible, particularly as the Dutch entity grows. We have passes to Spaces offices which give you access 2 days/week to any of their offices!\nWhat’s In it for You?\nCompetitive salary based on Mercer salary benchmarking data\n\nFlexible, hybrid approach to working; split your time between the office and home\n\nYou get to be part of a fun, driven and supportive team\n\nAnnual Summer and Christmas parties\n\nExcellent development opportunities and a great company culture\n\nPuzzel Values\nBuilt on Trust - trust is an intrinsic Nordic value, upon which Puzzel has been built. We trust each other and our customers and partners trust us.\n\nStronger Together - working together in a genuinely collaborative way, with a shared purpose, we have an empowered organisation that is better equipped to delight customers and partners.\n\nStay Hungry - have a continuous hunger to raise our game, innovate and be the best we can be professionally.\n\nDiversity & Inclusion\nWe want everyone at Puzzel to be their true, authentic selves at work irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background.\nWhilst we are proud to already have a diverse workforce from across the globe, we are aware that things could always be improved - for example, we currently have a ratio of female 26:74 male employees, which whilst not uncommon for the tech industry (average in SaaS is 26% female), it’s far from ideal. So, what are we doing to improve this?\nOur Global Leadership Team (C-suite) has shifted from 100% male to 50 male: 50 female in the past 18 months.\n\nWe have increased our % of female hires from 23.6% in 2021 to 38.5% in 2023.\n\nWe are partnering with the likes of Flexa, who have significantly higher-than-average talent pools of candidates from diverse backgrounds.\n\nWe are working with State Employment initiatives in Norway and Sweden to bring candidates through internship/apprenticeship routes and are investigating similar initiatives in the UK and Bulgaria.\n\nBy raising awareness and transparency, we are hoping to further attract a diverse workforce.\n\nWe are continuously striving to foster an inclusive and diverse environment, where everyone is celebrated for who they are. If there is anything we can do to support you in the interview process, or beyond, please let us know.\nOne Last Thing\nEven if you feel you are only a 75% match for this role, we still want to hear from you. This list is purely indicative. Skills can always be learnt.\nPlease note that we are not able to provide sponsorship for this role, so you must have eligibility to work in the country you are applying for.\nBy applying you accept the terms of our Privacy Notice which can be found on our website. Puzzel are not considering candidates that do not have a work permit in the country we are hiring in.","description_format":"text","description_chars":6974,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"Proficiency (C2)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"Netherlands","iso":"NL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-09-13T22:15:47Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-22T06:27:10+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.221,"p_room":0.28,"age_days":104,"expected_fill_days":20,"reasons":["conf:8","win:tail","crowd:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":290033,"is_top_pay":true},"html_url":"https://alion.io/job/puzzel-account-executive-netherlands","json_url":"https://alion.io/job/puzzel-account-executive-netherlands.json","meta":{"generated_at":"2026-10-22T13:16:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12321,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":695915},"rest":"https://alion.io/mcp/rest/get_company?id=695915"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpuzzel-account-executive-netherlands"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpuzzel-account-executive-netherlands"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpuzzel-account-executive-netherlands"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/puzzel-account-executive-netherlands\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpuzzel-account-executive-netherlands"}]}