{"id":3529017,"url":"https://alion.io/job/puzzel-account-executive-uk","title":"Account Executive - UK","company":{"id":695915,"name":"Puzzel","domain":"puzzel.com","url":"https://alion.io/company/puzzel","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":122000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":37},"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-30T10:49:04Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-08T20:02:30Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Account Executive, UK\n London, United Kingdom\n\nAbout Puzzel\nWe're the AI-native customer experience platform built in Norway, trusted across Europe, and growing fast. For 25 years we've helped contact centres deliver faster, more human service - without the clutter or complexity. Today we're #1 in the Nordics, scaling rapidly in the UK and the Netherlands, with one ambition: become Europe's clear CX market leader.\nPuzzel Values\nBuilt on Trust - our Nordic foundation. Customers, partners, and each other.\n\nStronger Together - one team, one purpose, shared wins.\n\nStay Hungry - we raise our game every day.\n\nWhy we’re proud\nFrost Radar Innovation & Growth Leader in EMEA Customer Experience Platforms (2025)\n\nCX Awards ' Best Mid-Market Contact Center Platform ' (2024)\n\nFlexa Top 10 most inclusive companies and Top 25 for work-life balance, diversity and inclusion, pet-friendly companies and professional services (2026)\n\nConsistently high Glassdoor rating\n\nMercer -benchmarked pay for equity and market fairness\n\nPuzzel doesn't just build AI for our customers - we’ve embraced it internally, adopting it across the business to work smarter and faster\n\nRead more about us here.\nWhat you'll do\nYou'll be proactive and solution-oriented, and not afraid to shake things up. Excellent communication skills are a must, as well as the ability to close deals.\nYou should have good time management skills, be comfortable running your own processes and excel at the following:\nBuilding and nurturing relationships with customers and partners or creating business opportunities from scratch - it's important to highlight that you'll be managing the full sales cycle from initial prospecting to close.\n\nInitiating and leading activities that contribute to goal achievement for growth and profitability in the portfolio.\n\nSelling through partner and channel organisations: recruiting, enabling and co-selling with partners to generate and close pipeline.\n\nConducting activities such as demos and presentations.\n\nPerformance and budget responsibility for your own portfolio.\n\nHigh self-motivation and being able to implement a structured way of working.\n\nThoroughly understand the customer's needs, business, and processes.\n\nWorking under pressure and to deadlines.\n\nInteracting with clients and customers both internally and externally.\n\nMaking the most of our systems and automated sequences to minimise manual work and continued best practice for RevOps (Salesforce and Outreach in particular).\n\nThe must haves\nFluent English and excellent communication skills\n\nTechnological understanding and interest in the field of cloud-based services\n\nAt least 3 years’ experience managing full sales cycle, from prospect to close\n\nCX or complex B2B SaaS sales experience\n\nExperience working with structured sales methodologies (MEDDPICC and/or Challenger preferable) & sales pipelining\n\nProactive, entrepreneurial mentality and willingness to self-generate pipeline are a must\n\nAutonomy and confidence to sell into a new market\n\nThe nice to haves\nExposure to an international environment\n\nAdditional language skills\n\nCCaaS / competitor industry experience\n\nMEDDPICC or similar robust methodology\n\nThe location\nThis role is based in our London office, with a hybrid set up of 1-2 days per week in the office.\nWhat to expect from the interview process\nScreening call with Talent Acquisition\n\n1st interview with Sales Director & local Account Executive\n\nFinal panel presentation\n\nDiversity & Inclusion\nWe want everyone at Puzzel to feel able to be their true, authentic self at work - regardless of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age or economic background.\nWe're proud of our diverse, global workforce, but there's more to do. Our current gender split is 25% female to 75% male - in line with the SaaS average, but not where we want to be. Here's how we're improving it:\nOur C-suite has moved from 100% male in 2023 to a 5:3 male-to-female split today.\n\nFemale hires grew from 23.6% in 2021 to 41% in 2024, dipping to 34% in 2025 - a trend we watch closely, but never treating as a tick-box exercise.\n\nWe partner with Flexa, to compound our aspiration to attract a diverse talent pool.\n\nWe work with state employment initiatives in Norway and Sweden on internship and apprenticeship routes, to help early-years talent into the workforce.\n\nOne Last Thing\nEven if you're only a 75% match for this role, we still want to hear from you - this list is indicative, and skills can always be learnt.\nWe're unable to offer sponsorship for this role, so you'll need existing eligibility to work in the country you're applying to.\nBy applying you accept the terms of our Data & Privacy notice.","description_format":"text","description_chars":4730,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Equity"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Contact Center Software","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-10-30T15:21:05Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":89,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.887,"p_room":1,"age_days":8,"expected_fill_days":28,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/puzzel-account-executive-uk","json_url":"https://alion.io/job/puzzel-account-executive-uk.json","meta":{"generated_at":"2026-11-08T23:04:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":48064,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":695915},"rest":"https://alion.io/mcp/rest/get_company?id=695915"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpuzzel-account-executive-uk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpuzzel-account-executive-uk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpuzzel-account-executive-uk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/puzzel-account-executive-uk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpuzzel-account-executive-uk"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3529017}},{"tool":"search_jobs","arguments":{"company":"puzzel.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3529017},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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