{"id":2885606,"url":"https://alion.io/job/puzzle-salesforce-marketing-cloud-developer","title":"Salesforce Marketing Cloud Developer","company":{"id":4418158,"name":"Puzzle","domain":"puzzle.tech","url":"https://alion.io/company/puzzle-6","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["AR","BR","CO","MX","AI","AG","AW","BS","BB","BZ","BM","BO","VG","BQ","KY","CL","CR","CW","DM","DO","EC","SV","FK","GF","GD","GP","GT","GY","HT","HN","JM","MQ","MS","NI","PA","PY","PE","PR","KN","LC"],"hiring_countries_total":48,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure DevOps","optional":false},{"name":"JavaScript","optional":false},{"name":"SQL","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-10-19T21:07:32Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-23T10:24:36Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Title: Salesforce Marketing Cloud Developer\nType of Employment: Full-Time\nLocation: Remote - LATAM\nAbout the Role\nWe are looking for a detail-oriented and proactive SalesforceMarketing Cloud Developer to support day-to-day marketing operations, campaign execution, data management, and platform maintenance.\nIn this role, you will work closely with the marketing team to manage platform requests, maintain existing workflows, troubleshoot technical issues, and ensure marketing campaigns and customer journeys run accurately and reliably. You will also be responsible for validating audience selections, monitoring automations, maintaining data quality, and following established testing and change-management procedures to protect live production workflows.\nBeyond technical execution, we are looking for someone who takes ownership of assigned requests, communicates directly with stakeholders, clarifies requirements, and drives tasks through completion. You should be comfortable managing multiple priorities, documenting your work, and independently handling routine requests while collaborating with the Marketing Cloud lead on more complex technical challenges.\nThis is a hands-on, data-oriented role that combines SQL development, Salesforce Marketing Cloud administration, campaign support, and operational troubleshooting. The ideal candidate is technically capable, organized, proactive, and committed to delivering accurate, well-documented work in a live production environment.\nKey Responsibilities\n1. Salesforce Marketing Cloud Administration and Execution\nManage and maintain Salesforce Marketing Cloud data structures, including Data Extensions, subscriber data, and related data models.\n\nSupport the execution, maintenance, and optimization of marketing campaigns, automations, and existing workflows.\n\nConfigure, monitor, and troubleshoot automations using Automation Studio.\n\nSupport customer journey configuration, execution, and maintenance using Journey Builder.\n\nManage audience segmentation, data processing, imports, exports, and related platform activities.\n\nValidate audience selection, exclusion criteria, personalization, and workflow logic before campaign or journey activation to ensure accurate and reliable customer communications.\n\nProactively monitor recurring automations, journeys, and data processes to identify failures, unexpected audience changes, and potential communication issues.\n\nInvestigate issues involving SQL queries, automations, data flows, audience selection, and campaign execution, escalating complex problems when necessary.\n\nEvaluate the downstream impact of changes to Data Extensions, SQL queries, automations, and journeys within the live production environment.\n\nAssess dependencies, validate changes, and follow established testing and change-management procedures to minimize disruptions to customer communications and existing workflows.\n\nIdentify opportunities to improve existing processes, strengthen operational reliability, and make day-to-day marketing activities more efficient.\n\n2. SQL Development and Data Management\nWrite, execute, optimize, and troubleshoot SQL queries to support audience segmentation, data transformation, campaign requirements, and marketing operations.\n\nApply SQL techniques such as joins, aggregations, subqueries, conditional logic, deduplication, and date manipulation to retrieve, combine, filter, and transform marketing data.\n\nTroubleshoot complex audience selection logic and investigate discrepancies in query results or data processing.\n\nUnderstand relationships between data sources and how Data Extensions, subscriber records, and other data structures support campaign execution.\n\nValidate data accuracy, audience counts, exclusion rules, and query results before changes are implemented in production.\n\nMaintain organized, accurate, and consistent data structures within Salesforce Marketing Cloud.\n\nDocument SQL queries, Data Extensions, automations, journeys, and audience selection logic in accordance with established naming conventions and platform standards.\n\nFollow established data management practices to maintain data integrity, consistency, and reliability across marketing workflows.\n\n3. Stakeholder Communication and Task Ownership\nWork directly with marketing team members to understand requests, clarify requirements, and determine appropriate technical solutions.\n\nTake ownership of assigned requests from initial intake and requirements clarification through implementation, testing, documentation, and completion.\n\nManage assigned work through the team’s ticketing and task management system, Azure DevOps, including documenting progress, providing status updates, and recording completed tasks.\n\nCommunicate proactively when requirements are unclear, technical issues arise, or additional information is needed.\n\nKeep stakeholders informed of progress, blockers, risks, and expected completion timelines.\n\nBalance multiple requests and priorities while maintaining accuracy, following established processes, and meeting agreed deadlines.\n\nCollaborate with the Marketing Cloud lead on complex technical or data-related questions while independently managing routine platform and campaign requests.\n\nIdentify recurring issues, document troubleshooting steps, and recommend process improvements when appropriate.\n\nRequired Qualifications\n1-3 years of hands-on experience with Salesforce Marketing Cloud, supporting marketing operations, campaign execution, data management, or related activities.\n\nStrong SQL skills, including the ability to write and troubleshoot queries involving joins, aggregations, subqueries, conditional logic, deduplication, date manipulation, and data transformations.\n\nPractical understanding of relational data structures, data management principles, and relationships between marketing data sources.\n\nExperience working with Salesforce Marketing Cloud Data Extensions and audience segmentation.\n\nFamiliarity with marketing automations, campaign execution, and customer journey workflows.\n\nAbility to troubleshoot SQL errors, data discrepancies, automation failures, and issues affecting campaign execution.\n\nUnderstanding of data validation, audience exclusion criteria, and the importance of accurate customer communications.\n\nFamiliarity with HTML/CSS, AMPscript, JavaScript, Server-Side JavaScript (SSJS), APIs, other scripting languages, or workflow automation technologies.\n\nAwareness of production environment risks, including dependencies between data structures, queries, automations, and customer journeys.\n\nAbility to follow established testing, documentation, and change-management procedures before implementing changes.\n\nStrong written and verbal English communication skills, with the ability to communicate directly with business stakeholders.\n\nAbility to ask clarifying questions, translate business requests into actionable technical tasks, and communicate technical issues clearly.\n\nStrong organizational skills, attention to detail, and the ability to manage multiple priorities without compromising accuracy.\n\nA proactive mindset, a strong sense of accountability, and the ability to manage assigned work with limited day-to-day supervision.\n\nPreferred Qualifications\nHands-on experience with Automation Studio and Journey Builder.\n\nFamiliarity with Salesforce Marketing Cloud Email Studio.\n\nExperience with data imports, exports, file transfers, or API-based data processes.\n\nFamiliarity with Azure DevOps or other ticketing and task management systems.\n\nExperience supporting marketing teams, CRM operations, or campaign management.\n\nUnderstanding of subscriber data, customer data structures, audience segmentation, and marketing exclusion practices.\n\nExperience documenting technical processes, maintaining platform standards, and troubleshooting recurring production issues.\n\nFamiliarity with HTML email development, personalization, or dynamic content in marketing campaigns.\n\nExperience validating changes in a production environment and identifying dependencies that could affect existing workflows.\n\nWhat Success Looks Like\nFirst 30 Days - Learning and Initial Execution\nBecome familiar with the organization’s Salesforce Marketing Cloud environment, data structures, folder organization, naming conventions, and existing workflows.\n\nUnderstand the team’s campaign processes, operational requirements, testing procedures, and task management practices.\n\nLearn how existing Data Extensions, SQL queries, automations, and journeys interact within the production environment.\n\nBegin handling straightforward requests and assignments with appropriate guidance.\n\nDemonstrate the ability to ask relevant questions, document work, and communicate effectively with the Marketing Cloud lead and other stakeholders.\n\nFollow established procedures for validating data, testing changes, and escalating potential risks.\n\nDays 31-60 - Increasing Independence\nIndependently manage a growing number of routine Salesforce Marketing Cloud requests.\n\nWrite and troubleshoot SQL queries, maintain data structures, and support automations and campaigns with increasing confidence.\n\nValidate audience selections, exclusion criteria, and query results before changes are implemented.\n\nMonitor recurring automations and journeys, investigate common failures, and escalate issues when necessary.\n\nCommunicate directly with marketing stakeholders to clarify requirements and resolve routine questions.\n\nMaintain accurate Azure DevOps ticket updates and proactively communicate progress, blockers, and completed work.\n\nDocument technical changes and follow established naming, testing, and change-management standards.\n\nDays 61-90 - Ownership and Consistent Delivery\nTake ownership of routine Salesforce Marketing Cloud requests from initial intake through implementation, testing, documentation, and completion.\n\nWork directly with marketing stakeholders without requiring the Marketing Cloud lead to coordinate every step.\n\nDeliver reliable, accurate work while managing competing priorities and meeting agreed timelines.\n\nIndependently troubleshoot common SQL, data, automation, and campaign execution issues.\n\nProactively identify unexpected audience changes, recurring failures, and potential risks to existing customer communications.\n\nUnderstand the downstream impact of proposed changes and consistently follow established production safeguards.\n\nMaintain clear documentation of queries, Data Extensions, automations, journeys, and audience logic.\n\nDemonstrate consistent communication, accountability, and sound judgment when resolving issues or escalating complex technical problems.\n\nBenefits\nCompetitive Salary: Earn a competitive salary that matches your skills and experience.\n\nPaid Time Off: Generous time off to support work-life balance.\n\nHealth Insurance: Subsidized private health insurance coverage.\n\nAnnual Salary Reviews: Regular performance-based salary evaluations.\n\nTraining: Paid training and certification 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