{"id":3799373,"url":"https://alion.io/job/pwc-assistente-administrativo-specialist-2","title":"Assistente Administrativo | Specialist 2","company":{"id":5739,"name":"PwC","domain":"pwc.com","url":"https://alion.io/company/pwc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"C","score":68,"open_postings":2575,"ghost_share":0.536,"stale_share":0,"repost_share":0.002,"time_to_fill_p50_days":26,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Barueri, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T00:00:00Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-11T08:35:09Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":8},"description":"Job Description & Summary\nNa PwC, nossos profissionais de Managed Services concentram-se na oferta de diversas soluções terceirizadas e no suporte a clientes em diferentes áreas de negócio. Esses profissionais ajudam as organizações a otimizar suas operações, reduzir custos e aumentar a eficiência ao gerenciar processos e funções essenciais em seu nome. Possuem habilidades em gestão de projetos, tecnologia e otimização de processos para fornecer serviços de alta qualidade aos clientes.Como Generalista de Entrega de Serviços Gerenciados (Managed Service Delivery Generalist) na PwC, você será responsável pela execução de processos terceirizados, incluindo interação com clientes e consumidores; revisão, enriquecimento e processamento de dados; implementação e monitoramento de controles de qualidade; além da tratativa e resolução de escalonamentos e consultas.\nPrincipais atividades:\nRealizar os treinamentos para entendimento do processo EMS;\nAtender os chamados internos;\nRealizar as atividades/processos sob sua responsabilidade;\nRealizar o atendimento/suporte pelos canais disponibilizados pela firma referente aos status e dúvidas dos processos sob sua responsabilidade;\nRealizar follow-up tempestivo sobre suas demandas;\nAcompanhar a evolução dos processos sob sua responsabilidade, escalando eventuais problemas identificados;\nEntender os relatórios/reportes periódicos comparativos sobre os processos monitorados;\nCumprir rotinas administrativas.\nRequisitos\n Ensino médio completo ou cursando ensino superior.\nDesejável conhecimento em ferramentas Office (Excel, Word e Power Point).Inglês básico a intermediário.Experiência anterior será considerada como diferencial.\n#LI-DNI","description_format":"text","description_chars":1692,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Portuguese","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Audit & Assurance Firms","Financial Advisory, Valuation & Restructuring","Management Consulting","Tax Advisory & 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