{"id":2122175,"url":"https://alion.io/job/pwc-claims-handler-industrial-disease-senior-associate","title":"Claims Handler - Industrial Disease - Senior Associate","company":{"id":714797,"name":"PwC UK","domain":"pwc.co.uk","url":"https://alion.io/company/pwc-6","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":99,"ghost_share":0,"stale_share":0.838,"repost_share":0.01,"time_to_fill_p50_days":13,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bradford, United Kingdom","Leeds, United Kingdom","Manchester, United Kingdom","Glasgow, United Kingdom","Birmingham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":116000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":109},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T00:00:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-30T00:51:20Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Line of Service\nInternal Firm ServicesIndustry/Sector\nBusiness ServicesSpecialism\nIFS - Internal Firm Services - OtherManagement Level\nSenior AssociateJob Description & Summary\nAbout the role\nOur Claims Management Centre of Excellence, based in Bradford, Leeds and Manchester provides specialist support for a diverse portfolio of UK insurers and regulatory bodies. This is an exciting opportunity to provide cost effective solutions and provide deep subject matter expertise.\nWhat your days will look like:\nAs an experienced Claims Handler you’ll be responsible for dealing with a variety of tasks within the claims handling process, operating within your own area of accountability. You’ll become an integral part of an established team delivering excellent Customer Service, forming strong relationships with internal and external Clients and contributing to the successful achievement of client driven KPIs.\nHandling of own complex caseload of disease claims \nUndertake Policy investigations, identify and pursue relevant recovery opportunities\nHandling claims proactively to ensure prevention and reduction of litigation within the unit\nTriage and action of incoming post within agreed SLAs\nThis role is for you if:\nHistory of EL / PL claims handling experience\nDisease claims handling experience\nGood understanding of medical and legal terminology\nEnsure compliance of regulatory requirements\nGood communication skills at all levels, in person, in writing and by phone\nAbility to achieve high standards of performance at all times\nCommitment to own personal development, maintaining and developing technical knowledge and expertise\nAbility to remain motivated in a changing working environment\nWhat you’ll receive from us:\nNo matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.\nWe offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.\nEducation (if blank, degree and/or field of study not specified)\nDegrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)\nRequired Skills\nOptional Skills\nAccepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Digital Tooling, Embracing Change, Emotional Regulation {+ 23 more}Desired Languages (If blank, desired languages not specified)\nTravel Requirements\nUp to 20%Available for Work Visa Sponsorship?\nNoGovernment Clearance Required?\nYesJob Posting End Date","description_format":"text","description_chars":3053,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Audit & Assurance Firms","Management Consulting","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-10-09T00:02:47Z"}],"visa":[],"liveness":{"score":24,"band":"cold","label":"Long shot","p_open":1,"p_active":0.534,"p_room":0.45,"age_days":22,"expected_fill_days":13,"reasons":["conf:2","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/pwc-claims-handler-industrial-disease-senior-associate","json_url":"https://alion.io/job/pwc-claims-handler-industrial-disease-senior-associate.json","meta":{"generated_at":"2026-10-30T01:46:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2370,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":714797},"rest":"https://alion.io/mcp/rest/get_company?id=714797"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpwc-claims-handler-industrial-disease-senior-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpwc-claims-handler-industrial-disease-senior-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpwc-claims-handler-industrial-disease-senior-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pwc-claims-handler-industrial-disease-senior-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpwc-claims-handler-industrial-disease-senior-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2122175}},{"tool":"search_jobs","arguments":{"company":"pwc.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2122175},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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