{"id":2908944,"url":"https://alion.io/job/pwc-cyber-security-client-interactions-manager","title":"Cyber Security - Client Interactions Manager","company":{"id":5739,"name":"PwC","domain":"pwc.com","url":"https://alion.io/company/pwc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":2628,"ghost_share":0,"stale_share":0.511,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Security","role_family":"Security","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Prague, Czech Republic"],"countries":["CZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":72000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":774},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Alteryx","optional":false},{"name":"Copilot","optional":false},{"name":"Copilot Studio","optional":false},{"name":"ISO 27001","optional":false},{"name":"Microsoft Fabric","optional":false},{"name":"Power BI","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-24T19:04:51Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":25},"description":"Job Description & Summary\nAbout the team\nYou’ll join the Client Interactions & Contracts (CI&C) Global Operations team within PwC’s Network Information Security (NIS) organization. The team is responsible for enabling consistent, scalable, and high-quality client security support across the global network through technology, governance, knowledge management, and transformation initiatives. Working closely with regional and global stakeholders, the team drives operational excellence and innovation through automation, analytics, and AI-enabled solutions. This is a highly collaborative environment where continuous improvement and client trust are at the center of everything we do.\nAbout your manager\nYou will work with experienced leaders who are passionate about operational excellence, innovation, and team development. Your manager will support your growth through regular feedback, coaching, and opportunities to lead strategic initiatives. You can expect a collaborative and transparent leadership style focused on empowering people to deliver meaningful outcomes. The role provides strong exposure to senior stakeholders across PwC’s global network.\nJob description & summary\nLead the strategy and roadmap for CI&C platforms, knowledge management, and service delivery capabilities.\nDrive platform improvements focused on workflow automation, integrations, reporting, data quality, security, and user experience.\nManage adoption of new capabilities through training, enablement activities, and ongoing operational support.\nGovern knowledge assets, standards, taxonomies, metadata, and content lifecycle processes.\nIdentify and deliver transformation opportunities through process improvement, analytics, automation, and AI.\nMonitor operational performance, user adoption, and business outcomes through data-driven reporting.\nPartner with global and regional stakeholders to align priorities and drive execution.\nEnsure platforms and processes meet security, privacy, governance, and compliance expectations.\nLead delivery teams and external partners while fostering collaboration, accountability, and innovation.\nContribute to the long-term evolution of client-facing security support capabilities across the network.\nWhat matters to us\n4+ years of professional experience in operational services, project delivery, transformation, information security, risk, compliance, knowledge management, or a related field.\nExperience leading operational services, projects, or transformation initiatives in complex global or cross-functional environments.\nStrong stakeholder management, communication, and influencing skills.\nExperience managing priorities, risks, dependencies, and delivering measurable outcomes.\nExperience with ServiceNow workflows, knowledge management, reporting, and IT service management principles.\nKnowledge of information security, technology risk, compliance, and industry frameworks such as ISO 27001, NIST, SIG, CCM, and CAIQ.\nWhat will help you stand out\nExperience improving end-to-end business processes and operating models.\nExperience designing secure integrations, APIs, and automation solutions.\nExperience with Microsoft Fabric, ServiceNow Now Assist, Microsoft Copilot, Copilot Studio, or similar AI platforms.\nUnderstanding of AI agents, orchestration, responsible AI practices, and AI governance frameworks.\nStrong analytical, reporting, and Power BI capabilities.\nKnowledge of enterprise data architecture, governance, and lifecycle management.\nWhy you’ll love working here\nProfessional growth that matches your ambitions and pace. Gain in months the kind of experience that can take years to build elsewhere.\nFair pay with no gaps. We are among the few companies in the Czech Republic certified for Equal Pay.\nA flexible benefits programme with 55,000 points to spend on what matters most to you.\n35 days of paid time off, including three well-being days and two additional days off at the end of the year.\nAn opportunity to give back to the community with one paid volunteering day every year.\nThe chance to work from one of PwC’s international offices (available from the Senior Associate level).\nWe support your learning and development journey: We offer training in business, soft, and digital skills (e.g. Alteryx, Power BI, and more), along with a wide range of additional courses and workshops designed to help you further develop your professional expertise and personal skills.\nA buddy programme, regular feedback, and access to a coach who can support your professional development and career path.\nExtensive well-being support and initiatives promoting a healthy lifestyle, from Dr. Digital and Human Dynamic programmes to workplace yoga and running events.\nAn ultrabook and an iPhone with unlimited data.\nSocial events and Away Days. \nAt PwC, we help clients solve today’s and tomorrow’s challenges across audit, consulting, tax, legal, technology, and data. We create an environment where people can learn, grow, and build a career in their own way. We believe the best results come from diverse experiences and perspectives. That’s why we foster an inclusive culture where everyone can be themselves, build on their strengths, and contribute to work that makes a real impact.\nInterested in joining us? We’d love to hear from you and tell you more about this opportunity.\nOchrana osobních údajů pro žadatele o zaměstnání / Privacy Statement for Recruitment Applicants","description_format":"text","description_chars":5426,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Financial Advisory, Valuation & Restructuring","Management Consulting","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-10-20T08:48:58Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.544,"p_room":0.55,"age_days":25,"expected_fill_days":24,"reasons":["conf:1","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/pwc-cyber-security-client-interactions-manager","json_url":"https://alion.io/job/pwc-cyber-security-client-interactions-manager.json","meta":{"generated_at":"2026-10-25T04:47:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6378,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5739},"rest":"https://alion.io/mcp/rest/get_company?id=5739"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpwc-cyber-security-client-interactions-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpwc-cyber-security-client-interactions-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpwc-cyber-security-client-interactions-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pwc-cyber-security-client-interactions-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpwc-cyber-security-client-interactions-manager"}]}