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You will be joining an established team of Support Consultants who provide support and enhancement services to Dynamics clients in the UK and overseas.\nMain Responsibilities:\nProvide technical support for Dynamics 365 FinOps (Finance and Operation), utilizing expertise in debugging and problem-solving techniques to manage issues effectively.\nMaintain and manage D365 FinOps environments, ensuring their stability, reliability, and performance.\nUtilize Life Cycle Services (LCS) to diagnose and troubleshoot issues, leveraging LCS tools effectively for system diagnostics.\nExperience in working with Azure Logic Apps and integrating them with D365FO operations when necessary.\nUnderstand and resolve issues related to performance, configuration, or D365FO operations, ensuring minimal downtime and loss of productivity.\nUtilize debugging tools like trace parser and KSQL effectively to identify and rectify technical issues related to D365FO operations.\nProactively monitor the D365FO environment and processes, ensuring system efficiency and identifying patterns that could lead to potential issues.\nAct as a technical point of contact for internal stakeholders, providing consistent updates regarding bug fixes, technical difficulties, and general queries.\nQualifications and Skills:\nMinimum 3-7 years of experience working with Dynamics 365 FinOps in a support or development role.\nSolid understanding of Azure Logic Apps, LCS diagnostics, and other related technologies.\nProven experience in bug fixing, issue tracing, and using debug tools like trace parser and KSQL.\nExcellent problem-solving skills with a strong technical mindset.\nAbility to work under pressure and manage multiple tasks.\nExcellent verbal and written communication skills.\nBachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience\nEducation (if blank, degree and/or field of study not specified)\nDegrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)\nRequired Skills\nOptional Skills\nAccepting Feedback, Active Listening, Business Process Analysis, Communication, CRM Analytics, CRM Implementations, CRM Project Management, Customer Journey Analysis, Data Management, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Dynamics Customer Relationship Management (CRM) Architecture, Microsoft Dynamics Customer Relationship Management (CRM) Configuration, Microsoft Dynamics Customer Relationship Management (CRM) Integration, Microsoft Power Apps, Operational Efficiency, Optimism, Teamwork, User Training, Well BeingDesired Languages (If blank, desired languages not specified)\nTravel Requirements\nNot SpecifiedAvailable for Work Visa Sponsorship?\nNoGovernment Clearance Required?\nNoJob Posting End 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