{"id":4167146,"url":"https://alion.io/job/pwc-forward-deployed-engineer-observability-platform","title":"Forward Deployed Engineer - Observability & Platform","company":{"id":5739,"name":"PwC","domain":"pwc.com","url":"https://alion.io/company/pwc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"C","score":67,"open_postings":2541,"ghost_share":0.543,"stale_share":0,"repost_share":0.002,"time_to_fill_p50_days":26,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India","Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Kubernetes","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Python","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-11-12T13:35:30Z","employer_posted_date":null,"last_verified_at":"2026-11-12T13:35:30Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"The Opportunity\nJoin our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You'll work at the heart of global teams across Advisory, Assurance, Tax and Business Services-solving real client challenges through connected collaboration. We'll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference-every day.\n\nAs a Forward Deployed Engineer - Observability & Platform - Senior Associate, you will play a pivotal role in managing and optimizing managed services processes, tools, and services to enhance client operations. Within our Technology Consulting practice, you will focus on transitioning and running services, managing delivery teams, and driving continuous improvement to streamline operations and reduce costs for our clients.\n\nAs a Senior Associate, you will build meaningful client connections and learn how to manage and inspire others. You will navigate complex situations, grow your personal brand, and deepen your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality solutions even when the path forward is unclear. This role involves using a broad range of tools and methodologies to generate new ideas and solve problems, while upholding professional and technical standards.\n\nIn this role at PwC Acceleration Center India, you will leverage your project management and process optimization skills to deliver impactful services to clients. Your work will involve managing delivery risk and performance, confirming that client engagements are executed efficiently and effectively.\n\nResponsibilities:\nManaging and optimizing managed services processes to enhance client operations and efficiency\nLeading delivery teams in transitioning and running services, confirming seamless integration and performance\nUtilizing project management skills to oversee program delivery and mitigate delivery risks\nImplementing process improvement strategies to streamline operations and reduce costs\nCollaborating with clients to understand their needs and deliver tailored solutions\nApplying analytical thinking to interpret data and inform strategic recommendations\nDesigning and developing automation frameworks to improve service delivery and operational performance\nEngaging with stakeholders to align service management strategies with business objectives\nMonitoring service level agreements to maintain operational excellence and client satisfaction\nFacilitating continuous improvement initiatives to enhance service quality and delivery efficiency\n\nWhat You Must Have:\nAt least a Bachelor's degree\nAt least 5 years of experience\nOral and written proficiency in English required\nSubstantial SRE experience with real ownership of production reliability on AWS.\nExperience running Kubernetes and AWS services at scale.\nA track record of defining and managing SLIs, SLOs, and error budgets.\nStrong observability practice.\nProven incident leadership and post-mortem facilitation.\nStrong automation skills (Python, Go, or Bash).\nHands-on understanding of AI-assisted operations, including introducing AI SRE tooling with sensible guardrails.\nAWS certification at Associate level as a minimum.\n\nWhat Sets You Apart:\nDemonstrating AI fluency and AI-human collaboration\nUtilizing automation framework design and development\nExcelling in business process automation and improvement\nNavigating complex operational risk 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