{"id":3993832,"url":"https://alion.io/job/pwc-hc-operations-associate","title":"HC Operations Associate","company":{"id":5739,"name":"PwC","domain":"pwc.com","url":"https://alion.io/company/pwc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"C","score":68,"open_postings":2580,"ghost_share":0.532,"stale_share":0,"repost_share":0.002,"time_to_fill_p50_days":26,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T00:25:19Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Management Level\nAssociateJob Description & Summary\nAt PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.\nDriven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.\nExamples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:\nApply a learning mindset and take ownership for your own development.\nAppreciate diverse perspectives, needs, and feelings of others.\nAdopt habits to sustain high performance and develop your potential.\nActively listen, ask questions to check understanding, and clearly express ideas.\nSeek, reflect, act on, and give feedback.\nGather information from a range of sources to analyse facts and discern patterns.\nCommit to understanding how the business works and building commercial awareness.\nLearn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.\nPurpose of Job:\nThe HC Associate will provide end-to-end operational and administrative support within the HC Operations Graduate Team. The role is responsible for managing a designated year of graduate intake and supporting applicants through the recruitment, placement and training contract administration process for SAICA and other line of service learnership opportunities with PwC.\nThe role requires high levels of accuracy, organisation and professional communication. The incumbent must maintain complete and compliant applicant profiles, keep information aligned across systems and trackers, and provide reliable support to students, Graduate Recruitment, Talent Acquisition and other HC Operations stakeholders.\nResponsibilities:\nApplication Screening and Neptune Administration:\nScreen applications in Neptune for SAICA learnership placement opportunities with PwC.\nProgress applications accurately through the relevant stages in Neptune.\nRequest outstanding or additional information and follow up with applicants where required.\nEnsure applicant profiles remain QMSE compliant and that all required supporting documents are uploaded and correctly recorded.\nMaintain accurate and up-to-date application information.\nInterview Coordination:\nSend interview booking invitations and related applicant communication.\nCoordinate and set up campus interviews, including the required scheduling and administration.\nProcess interview permission requests and other interview-related administration.\nLiaise with students in a clear, professional and service-focused manner throughout the process.\nTraining Contract and Offer Administration:\nSubmit training contract approvals to the Graduate Recruitment Partner. \nSubmit approved training contract requests for drafting and monitor progress through completion. \nProcess XLOS contract requests accurately and within agreed timelines. \nLiaise with the Talent Acquisition team regarding regional offers, application outcomes and general queries. \nProcess academic article applications and maintain the required supporting records. \nData Reconciliation, Compliance and Controls:\nReconcile applicant and intake information between the Intake Tracker and Neptune. \nIdentify and resolve missing, incomplete or inconsistent information across systems and records. \nEnsure all applicant profiles, approvals and documents meet the required quality and compliance standards. \nParticipate in the MIE background-check project and support follow-up actions. \nMaintain organised, accurate and auditable records for the assigned intake year. \nGeneral HC Operations Administration:\nProcess administration requests, including releases, acknowledgement of debt requests, interview permissions and related graduate administration.\nRespond to stakeholder and student queries promptly, accurately and professionally.\nProvide progress updates and escalate risks, delays or exceptions to the appropriate stakeholder.\nSupport bulk activities, process improvements and special projects within the Graduate Team.\nBe willing to assist other areas of HC Operations with operational work and projects when required.\nHandle personal and confidential information with discretion and in line with applicable policies and procedures.\nKey Competencies and Attributes:\nStrong organisational and administration skills, with excellent attention to detail. \nClear and professional written and verbal communication. \nAbility to manage a high-volume workload, prioritise effectively and meet deadlines. \nStrong reconciliation, quality-checking and problem-solving skills. \nAbility to work accurately across multiple systems, trackers and process stages. \nService-focused approach when dealing with students and internal stakeholders. \nProactive follow-up, ownership and accountability for assigned work. \nAbility to work independently while contributing positively to a team. \nAdaptable, resilient and willing to support changing operational priorities and projects. \nHigh level of discretion and integrity when handling personal and confidential information. \nQualification & Experience:\nRequirements:\nDiploma or degree in Human Resources, Business Administration or a related field.\nPrevious experience in recruitment administration, graduate recruitment, HR operations or a similar administrative role is advantageous.\nExperience working with applicant tracking systems, HR systems, databases or workflow tools is advantageous.\nProficiency in Microsoft Office, particularly Outlook, Excel, Word and Teams.\nStrong data-capturing, record-management and reconciliation capability.\nAbility to communicate professionally with students, candidates and internal stakeholders.\nUnderstanding of recruitment, learnership or training contract administration is advantageous.\nExperience with Neptune, MIE or similar platforms is advantageous.\nTravel Requirements\nUp to 20%Available for Work Visa Sponsorship?\nNoJob Posting End Date\nNovember 12, 2026","description_format":"text","description_chars":7267,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Audit & Assurance Firms","Financial Advisory, Valuation & Restructuring","Management 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