{"id":3017002,"url":"https://alion.io/job/pwc-latvia-field-engineer","title":"Field Engineer","company":{"id":206170,"name":"PwC Latvia","domain":"pwc.lv","url":"https://alion.io/company/pwc-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":15,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brussels, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":73000,"max_usd":190000,"period":"year","method":"role_country_seniority_unknown","sample_n":14},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"Service Desk","optional":false},{"name":"Incident Management","optional":true}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-25T17:02:52Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"Line of Service\nInternal Firm ServicesIndustry/Sector\nNot ApplicableSpecialism\nIFS - Information Technology (IT)Management Level\nAssociateJob Description & Summary\nBuild meaningful impact in a digital-first environment\nAt PwC, we bring together people, business, technology and purpose to create lasting value. In a fast-changing world, we believe that sustainable impact comes from combining human ingenuity with cutting-edge technology.You’ll join a collaborative and inclusive environment where your ideas matter, your growth is supported and your work contributes to helping colleagues deliver exceptional experiences every day.\nAbout the team\nYou will be part of our Products & Technology team within Internal Firm Services in Belgium. This team enables a digital-first workplace by providing reliable, secure and high-performing IT services across our offices.\nAs a Field Engineer, you act as the face of IT on-site, ensuring seamless end-user experiences through hands-on support, operational excellence and continuous improvement. You collaborate closely with Service Desk and Operations teams while maintaining ownership of the local user experience across Brussels, Ghent and Antwerp.\nWhat your day will look like\nNo two days are the same - you’ll operate in a dynamic, people-focused and fast-paced environment where technical expertise meets customer experience.\nProvide front-of-house and walk-in support, delivering immediate, high-quality issue resolution\n\nPerform desk-side troubleshooting for hardware, software and workplace incidents requiring physical presence\n\nExecute install, onboarding and move activities, ensuring devices and workplaces are set up smoothly and efficiently\n\nSupport meeting rooms and AV systems, proactively ensuring readiness for critical meetings\n\nManage device lifecycle and workplace setups, including new joiners, movers and replacements\n\nCoordinate asset and peripheral logistics, maintaining accuracy and efficiency\n\nDeliver onsite support for remote offices (Ghent and Antwerp), ensuring consistent service levels\n\nContribute to projects, rollouts and workplace transformations, bringing a hands-on and solution-oriented mindset\n\nAct as a key link between end users and central IT teams, translating needs into effective solutions\n\nIdentify opportunities to improve processes and user experience, driving continuous enhancement\n\nWhat we will expect from you\nWe are looking for a results-driven and people-oriented professional who combines technical expertise with strong ownership and collaboration skills.\nYou take ownership of user issues, ensuring timely and high-quality resolution while maintaining a strong focus on customer satisfaction\n\nYou demonstrate a problem-solving mindset, analysing situations quickly and proposing pragmatic, scalable solutions\n\nYou work in a structured and performance-driven way, balancing operational priorities with longer-term improvements\n\nYou collaborate effectively with colleagues across teams, contributing to a supportive and inclusive environment\n\nYou communicate clearly and professionally with both technical and non-technical stakeholders\n\nYou show proactivity and curiosity, continuously learning and staying up to date with workplace technologies\n\nYou contribute to process optimisation, automation and efficiency improvements, helping elevate service delivery\n\nYou bring a hands-on, flexible and resilient attitude, thriving in a dynamic and sometimes high-pressure environment\n\nYou have experience with end-user support, IT troubleshooting, workplace services, device management and AV support\n\nYou are comfortable working on-site across multiple locations and adapting to evolving needs\n\nAbout you\nYou hold a degree in IT or have equivalent hands-on experience in field engineering or end-user support\n\nYou have a strong understanding of workplace IT environments, hardware, software and user support processes\n\nYou combine technical expertise with a customer-centric mindset\n\nYou are a team player who values collaboration, knowledge sharing and mutual support\n\nYou are organised, detail-oriented and accountable in your work\n\nYou are fluent in English, and ideally have a good knowledge of Dutch and/or French\n\nYou are motivated by delivering impactful, meaningful and high-quality services\n\nWhat we offer\nAt PwC, we invest in your growth, well-being and development, helping you build a career that is both meaningful and flexible.\nA challenging and impactful role in a technology-driven and people-focused environment\n\nOpportunities for continuous learning, certifications and career growth\n\nA supportive and inclusive culture where your development is a priority\n\nA competitive and flexible rewards package, including mobility options and well-being initiatives\n\nThe possibility to be part of innovative IT projects and transformations\n\nA workplace where you can take ownership, bring ideas and make a real difference\n\nA strong focus on work-life balance and flexibility\n\nWhy PwC\nAt PwC, we are committed to building a diverse and inclusive workplace where everyone feels valued and empowered. We believe that different perspectives make us stronger and help us create better outcomes for our people and our clients.\nWe process your personal data in accordance with GDPR and Belgian labour regulations, ensuring confidentiality and fairness throughout the recruitment process.\nBring your talent. Grow your skills. Make your impact.\nEducation (if blank, degree and/or field of study not specified)\nDegrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)\nRequired Skills\nOptional Skills\nAccepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Communication, Computer Engineering, Computer Program Installation, Computer Programming, Computer Technical Support, Digital Tooling, Emotional Regulation, Empathy, Enterprise Architecture, Incident Management and Resolution (IMR), Inclusion, Information and Communications Technology (ICT), Intellectual Curiosity, IT Infrastructure Upgrades, IT Operations, IT Operations Management, IT Project Lifecycle, IT Support, IT Troubleshooting, Object-Oriented Programming (OOP) {+ 9 more}Desired Languages (If blank, desired languages not specified)\nTravel Requirements\nUp to 20%Available for Work Visa Sponsorship?\nNoGovernment Clearance Required?\nYesJob Posting End Date","description_format":"text","description_chars":6421,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-21T16:48:55Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.297,"p_room":0.35,"age_days":24,"expected_fill_days":11,"reasons":["conf:1","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/pwc-latvia-field-engineer","json_url":"https://alion.io/job/pwc-latvia-field-engineer.json","meta":{"generated_at":"2026-10-25T18:23:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26157,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":206170},"rest":"https://alion.io/mcp/rest/get_company?id=206170"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpwc-latvia-field-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpwc-latvia-field-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpwc-latvia-field-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pwc-latvia-field-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpwc-latvia-field-engineer"}]}