{"id":3222474,"url":"https://alion.io/job/pwc-latvia-intern-digital-data-services","title":"Intern - Digital & Data Services","company":{"id":206170,"name":"PwC Latvia","domain":"pwc.lv","url":"https://alion.io/company/pwc-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":489,"ghost_share":0,"stale_share":0.998,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":6500,"max_usd":12500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":829},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITSM","optional":false},{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-07-29T00:00:00Z","employer_posted_date":"2026-07-29","last_verified_at":"2026-11-04T06:43:45Z","board_verified":true,"closed_at":null,"days_open":98,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":98},"description":"Line of Service\nInternal Firm ServicesIndustry/Sector\nNot ApplicableSpecialism\nIFS - Information Technology (IT)Management Level\nIntern/TraineeJob Description & Summary\nAt PwC, we focus on nurturing and developing individuals across our entry level careers programmes, providing them with opportunities to start their professional journey. We offer various entry-level positions and programmes for individuals to gain valuable experience and grow their skills.As an intern at PwC, you will get hands-on experience and exposure to various industries, allowing you to develop your skills and gain valuable insights into the world of professional services. In your internship, you will have the opportunity to work alongside experienced professionals and contribute to real client projects.\nAs a Digital & Data Services Intern at PwC Malaysia, you will be part of our Internal Firm Services (IFS) - Information Technology team, gaining hands-on exposure to IT operations, digital tools, data-driven service improvements, and service management processes. This internship offers a valuable opportunity to develop technical skills, support real operational needs, and collaborate closely with IT professionals across the firm.\nExamples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:\nKey Responsibilities\n1. IT Support & User Assistance\nRespond to user inquiries and troubleshoot common IT issues related to hardware, software, access, and system functionality.\n\nAssist the service desk team in resolving technical problems and providing timely user support.\n\nCollaborate with team members to deliver quality work that adds value to users and internal stakeholders.\n\n2. Incident Management\nSupport the triage, tracking, and resolution of IT incidents following established IT Service Management (ITSM) processes.\n\nUpdate incident records, document actions taken, and escalate issues when necessary.\n\nCommunicate incident progress and outcomes to end users in a clear and professional manner.\n\n3. Data & Service Performance Analysis\nCollect and analyze service performance data to identify trends, bottlenecks, and improvement areas.\n\nDevelop simple dashboards or reports to support service improvement initiatives.\n\nGather information from various sources to analyze facts and discern patterns that support operational insights.\n\n4. Process Improvement & Collaboration\nParticipate in continuous improvement discussions to enhance IT service delivery and overall user experience.\n\nContribute ideas and assist in refining IT processes and workflow documentation.\n\nWork closely with the Digital & Data Services team and cross-functional stakeholders on ad hoc operational tasks or digital projects.\n\n5. Professional & Personal Development\nEmbrace a learning mindset and take ownership of your development throughout the internship.\n\nActively listen, ask questions, and communicate clearly in both technical and non-technical discussions.\n\nApply relevant professional and technical standards, upholding PwC’s code of conduct and independence requirements.\n\nMinimum years experience required\nn/a\nEducation (if blank, degree and/or field of study not specified)\nDegrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)\nRequired Skills\nOptional Skills\nAccepting Feedback, Active Listening, Communication, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Optimism, Teamwork, Well BeingDesired Languages (If blank, desired languages not specified)\nTravel Requirements\nNot SpecifiedAvailable for Work Visa Sponsorship?\nNoGovernment Clearance Required?\nNoJob Posting End Date","description_format":"text","description_chars":3715,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-25T03:59:18Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.308,"p_room":0.28,"age_days":98,"expected_fill_days":29,"reasons":["conf:5","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/pwc-latvia-intern-digital-data-services","json_url":"https://alion.io/job/pwc-latvia-intern-digital-data-services.json","meta":{"generated_at":"2026-11-04T08:42:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13510,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":206170},"rest":"https://alion.io/mcp/rest/get_company?id=206170"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpwc-latvia-intern-digital-data-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpwc-latvia-intern-digital-data-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpwc-latvia-intern-digital-data-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pwc-latvia-intern-digital-data-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpwc-latvia-intern-digital-data-services"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3222474}},{"tool":"search_jobs","arguments":{"company":"pwc.lv","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3222474},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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