{"id":2909241,"url":"https://alion.io/job/pwc-servicenow-consultant-senior-associate","title":"ServiceNow Consultant (Senior Associate)","company":{"id":5739,"name":"PwC","domain":"pwc.com","url":"https://alion.io/company/pwc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"C","score":67,"open_postings":2506,"ghost_share":0.543,"stale_share":0,"repost_share":0.001,"time_to_fill_p50_days":26,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Athens, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":61000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1665},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-07-27T00:00:00Z","employer_posted_date":"2026-07-27","last_verified_at":"2026-11-06T14:39:19Z","board_verified":true,"closed_at":null,"days_open":102,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":102},"description":"Job Description & Summary\nWe’rea team that transforms vision into tech-enabled reality. We look for those who see technology not just as tools or platforms, but as the invisible infrastructure behind strategy, performance, and growth. We turn bold ideas into scalable, secure, and human-centered solutions.\nSHAPING TOMORROW\nMake a real impact, today, and tomorrow, through work that matters. Here, you will tackle today’s toughest challenges with a future-focused mindset;soour clients turn to us first when it matters most.\nMake a real impact\nIn this dynamic environment, we are looking for an ambitious and self-drivenServiceNow Consultant - Senior Associateto join our Technology Advisory team in Athens.\nDesign andguide the implementation ofServiceNow ITSM solutionsaligned with business needs and ITIL best practices, across Core Modules\n\nTranslate client requirements into working solutionsand supportconfiguration & customizationofthe relevant modules such asITSM,ITOMorCSMmodulesetc.\n\nDriveprocess improvements and automationto enhance efficiency\n\nSupportITSM framework adoptionand operational integration,focusing onthe core processesof incidentmanagement, problem management, service management,demandand portfolio management, amongother.\n\nDelivertraining and enablementto users and stakeholders, whenrequired\n\nBuildreports and dashboardsto track KPIs and performance\n\nDrive end-to-endprojectmanagement of ServiceNow engagements-owning scope, schedule, budget, and stakeholder governance\n\nContribute tooperating model designand ServiceNow transformations\n\nContribute tobusiness developmentby supporting proposalsdevelopment, RFP/RFI responses, and solution pitches(includingthe buildingeffortandsolution licensingestimates)\n\nWhat you bring matters\nUniversity degree in Computer Science or other relevant fields; advanced degrees (MBA, Master’s) are a plus\n\nExperience inServiceNow and ITSM (ITIL-based processes)\n\nHands-on experience with ServiceNow modules (ITSM, workflows, CMDB, etc.)\n\nExperience inBanking or Energy sectorsis highly appreciated\n\nProven experience delivering ITSM/ServiceNow projects\n\nUnderstanding of IT Governance and Operating Models\n\nExperience leading workstreams or mentoring junior team members\n\nAbility to deliver solutions from concept to execution\n\nStrong communicationskills with both technical and non-technical stakeholders\n\nBRING YOUR BEST, EVERYDAY\nYour skills, integrity, and curiosity make the difference. At PwC Greece, we match that with an environment that brings out your best every day - supported by people who inspire, challenge, and grow with you.\nWhat we offer goes beyond a competitive package.It’sabout creating the conditions for you to learn, belong, and deliver impact. That means:\nYour work-life balance supported by a hybrid working model\n\nYour creativity sparked in collaborative office spaces\n\nYour career growing through local and global opportunities\n\nYour development advanced with continuous learning and certifications\n\nYour well-being cared for with extra leave days and wellness initiatives\n\nYour perspectivevaluedin an inclusive team where your impact matters\n\nWant to unlock new value by applying your unique perspective and talents? At PwC Greece, you lead by example. Our standards for quality and care are high-and together we surpass them. We redefine possibilities for our clients and communities.\nChallenge accepted?\nOur circle of connection matters-it'sat the heart of what we do. Click here (PwC life)\nAll applicants will be acknowledged and treatedinthe strictest confidence.","description_format":"text","description_chars":3558,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Hybrid work"],"hiring_locations":[{"name":"Greece","iso":"GR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Audit & Assurance Firms","Financial Advisory, Valuation & Restructuring","Management Consulting","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-10-20T08:56:03Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.3,"p_room":0.28,"age_days":102,"expected_fill_days":26,"reasons":["conf:0","stale_co","velocity","ghost","win:tail","crowd:brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/pwc-servicenow-consultant-senior-associate","json_url":"https://alion.io/job/pwc-servicenow-consultant-senior-associate.json","meta":{"generated_at":"2026-11-06T16:46:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31185,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5739},"rest":"https://alion.io/mcp/rest/get_company?id=5739"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpwc-servicenow-consultant-senior-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpwc-servicenow-consultant-senior-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpwc-servicenow-consultant-senior-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pwc-servicenow-consultant-senior-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpwc-servicenow-consultant-senior-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2909241}},{"tool":"search_jobs","arguments":{"company":"pwc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2909241},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}