{"id":4053717,"url":"https://alion.io/job/pwc-uk-procurement-systems-process-specialist-senior-associate","title":"Procurement Systems & Process Specialist | Senior Associate","company":{"id":714797,"name":"PwC UK","domain":"pwc.co.uk","url":"https://alion.io/company/pwc-6","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":140,"ghost_share":0.007,"stale_share":0.586,"repost_share":0.057,"time_to_fill_p50_days":20,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"ServiceNow","optional":false},{"name":"SharePoint","optional":false},{"name":"Power BI","optional":true}],"status":"live","first_seen_at":"2026-11-11T03:20:44Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T23:41:17Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Line of Service\nInternal Firm ServicesIndustry/Sector\nNot ApplicableSpecialism\nFinanceManagement Level\nSenior AssociateJob Description & Summary\nThis role is offered as a 6-month maximum-term parental leave cover.\nThere's real craft in keeping complex operations running smoothly - and it starts with people who understand the systems, processes, and stakeholders that hold it all together. As a Procurement Systems & Process Specialist at PwC, you'll bring your expertise in procurement operations, systems management, and stakeholder engagement to serve as the subject matter expert driving process improvements and operational excellence across the Procurement function, based in Sydney / Gadigal. You'll work closely with internal teams and offshore partners to streamline workflows, maintain critical tools like Scanmarket and ServiceNow, and ensure the procurement experience is seamless from end to end.\nWhy PwC?\nAt PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health giving you the chance to make a real impact. Here, your growth is our priority. You’ll work with leading teams, explore new technologies, and unlock your full potential.\nJoin a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we’re building trust and shaping the future.\nWhat you’ll do:\nProcurement Processes\nFacilitate the sourcing process for internal stakeholders, ensuring activities are efficient, effective, and policy compliant.\nAdvise stakeholders and end-users on procurement processes and best practice.\nIdentify and lead process improvements, supported by clear change management communications.\nMaintain and administer SOPs, including contract compliance checks, e-signature routing, and contract uploads in Scanmarket.\nEnsure new suppliers are properly onboarded and have completed required questionnaires.\nCoordinate contract information for internal audit assessments against PwC's network standards.\nManage procurement queries submitted through ServiceNow.\nSystems Management\nOversee the maintenance of procurement tools and systems in line with firm and network standards.\nAct as the subject matter expert for Scanmarket, ServiceNow, DocuSign, SharePoint, and Microsoft Office Suite.\nDesign and deliver system training to ensure stakeholder consistency and capability.\nManage licensed user access and conduct regular reviews.\nResolve system outages promptly and conduct risk and data classification assessments.\nSupport analytics and reporting through meaningful data collection.\nPolicy & Compliance\nSupport the development of procurement policies and identify gaps across related business policies.\nMaintain a monthly policy compliance reporting framework.\nOffshore Team Leadership\nAct as the first escalation point for the offshore Procurement Contracts processing team.\nConduct audits to ensure SLAs are maintained and manage escalated compliance issues.\nLead the review and re-engineering of non-strategic onshore tasks, keeping SOPs and training resources current.\nGenerate and distribute contract expiry reports from the contract management system.\nWhat we’re looking for:\nCore skills\nExcellent stakeholder engagement skills, with the ability to collaborate and communicate effectively across diverse groups.\nA strong understanding of customer experience and customer-centricity principles.\nStrong requirements gathering, validation, and documentation skills.\nExceptional problem-solving skills with the ability to creatively work through complex issues.\nA results-focused attitude with the ability to meet project deliverables and timelines.\nAdvanced experience with Microsoft Office (Excel, PowerPoint, Word).\nDesirable skills\nExperience with Power BI outputs.\nFamiliarity with Contract Lifecycle Management systems such as Scanmarket.\nFamiliarity with risk monitoring and reporting systems such as Refinitiv.\nExperience with ticketing systems such as ServiceNow.\nExperience with document repositories such as SharePoint.\nDon't meet every requirement? We encourage you to apply. We value all forms of experience that may be transferrable and relevant.\nWhat you’ll gain:\nThe opportunity to work with leading organisations and cutting-edge technology that challenge and expand your expertise.\nWork within an inclusive environment committed to Inclusion and Diversity and First Nations Prosperity, ensuring diverse perspectives are at the forefront of our work.\nFlexibility means trusting you to choose when, where, and how you work balancing what’s best for you, your team, and your clients to grow and thrive together.\nClear paths for career progression supported by continuous learning and leadership development.\nGenerous leave entitlements to support your work-life balance - including floating public holidays, birthday leave and ability to purchase additional leave on top of your four weeks. \nA world-class parental leave policy offering up to 26 weeks of leave for caregivers, supporting your family and personal life.\nWe know that perks are as important as your financial rewards. Explore all the benefits that PwC has to offer here.\nReady to grow here and go further? Join PwC Australia as a Procurement Systems & Process Specialist and make an impact that goes beyond the expected. Apply now and take your next step with a team shaping the future.\nWe’re committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic and to maintaining a safe, respectful workplace for everyone. We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role.\nNo agencies please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications directly from individuals.\nEducation (if blank, degree and/or field of study not specified)\nDegrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)\nRequired Skills\nOptional Skills\nAccepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Business Analysis, Business Requirements Analysis, Commercial Transactions, Communication, Contract Dispute Resolution, Contract Lifecycle Management, Contract Management, Contract Negotiation, Contractual Agreements, Contractual Compliance Monitoring, Contractual Risk Management, Cost Analysis, Cost Management, Creativity, Customer Liaison, Digital Tooling, Embracing Change, Emotional Regulation, Empathy {+ 29 more}Desired Languages (If blank, desired languages not specified)\nTravel Requirements\nNot SpecifiedAvailable for Work Visa Sponsorship?\nNoGovernment Clearance Required?\nNoJob 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