{"id":804053,"url":"https://alion.io/job/q2impact-enterprise-sharepoint-services-representative","title":"Enterprise SharePoint Services Representative","company":{"id":687942,"name":"Q2IMPACT","domain":"q2impact.com","url":"https://alion.io/company/q2impact","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"C","score":65,"open_postings":19,"ghost_share":0.579,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":89000,"max_usd":195000,"period":"year","method":"role_country_seniority_unknown","sample_n":1689},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Platform Engineering","optional":false},{"name":"Power Automate","optional":false},{"name":"RAG","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-08-05T00:00:00Z","employer_posted_date":"2026-08-05","last_verified_at":"2026-10-17T10:33:36Z","board_verified":true,"closed_at":null,"days_open":73,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":73},"description":"Position Overview:\nThe Enterprise SharePoint Services Representative (ESSR) will serve as a technical and functional expert for SharePoint Online and Microsoft 365, supporting the architecture, configuration, and day-to-day sustainment of the National Guard Bureau (NGB) Knowledge Management System (KMS). The position will work closely with Knowledge Management Analysts, SMEs, and mission partners to ensure the system is intuitive, reliable, secure, and aligned with enterprise Knowledge Management (KM) governance.\nThis role is ideal for someone who thrives at the intersection of platform engineering, user experience, and enterprise collaboration.\nKey Responsibilities\nConfigure, maintain, and enhance SharePoint Online sites, libraries, content types, permissions, and workflows supporting the NGB KMS. \nImplement metadata schemas, taxonomy structures, and content governance rules to ensure consistency and discoverability across the enterprise. \nDevelop automated workflows using Power Automate to streamline content ingestion, approvals, lifecycle management, and archival processes. \nProvide technical troubleshooting, user support, and platform guidance to NGB directorates and mission partners. \nCollaborate with KM Analysts to translate governance requirements into functional SharePoint solutions. \nSupport enterprise search optimization, navigation design, and user experience improvements. \nEnsure compliance with NGB security, access control, and information governance policies. \nAssist in preparing the KMS for future AI-enabled capabilities, including structured content organization for Retrieval-Augmented Generation (RAG). \nPreferred Experience\nPrior support to federal agencies or large enterprise KM programs. \nFamiliarity with NGB mission sets, organizational structure, and collaboration requirements. \nExperience supporting content governance, enterprise search, or structured knowledge-capture activities. \nRequirements\nAt least five (5) years of experience administering or developing in SharePoint Online and Microsoft 365. \nStrong understanding of site architecture, permissions models, content types, and metadata/taxonomy management. \nExperience with workflow automation (Power Automate) and enterprise collaboration tools. \nAbility to work 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