{"id":4056357,"url":"https://alion.io/job/qantas-group-external-communications-advisor","title":"External Communications Advisor","company":{"id":3961,"name":"Qantas Group","domain":"qantas.com.au","url":"https://alion.io/company/qantas-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Communications","role_family":"Communications","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T00:38:35Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-12T07:53:31Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.\nImpressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.\nOur people are the real jet stars!\n Help shape and protect the reputation of one of Australia's most recognised brands\nPlay a part in delivering strategic communications and media engagement across Jetstar\nPermanent position based at our Melbourne CBD\nLove travel and passionate about all things aviation. You’re in the right place. At Jetstar, you get to takeoff at work, and in life.\nAs a team, we’re lucky we get to do both for a living - and we want you to be part of where we go next. Helping our teammates soar is what we’re all about. And with a new fleet of state-of-the-art aircraft, plus new routes being added, the sky’s the limit.\nTakeoff with your next opportunity\nWe are currently recruiting an External Communications Adviser to help protect and enhance Jetstar’s reputation through the delivery of proactive and reactive communications.\nYou’ll work on proactive and reactive media across Australia and New Zealand, building strong relationships with journalists and keeping Jetstar in the conversation for all the right reasons. You’ll find great stories across the business, working with our people and customers to showcase what makes Jetstar special. You’ll deliver exciting, high-impact communications campaigns and media events, support crisis communications, and coordinate media monitoring, reporting and our communication tools and assets, partnering closely with the Jetstar and Qantas Communications teams and senior leaders.\nAs our External Communications Adviser, your focus will include:\nManaging media enquiries, preparing timely and high-quality responses while building positive relationships with journalists. \nDrafting media releases and communications materials supporting key business announcements and initiatives. \nDeveloping engaging external content including key messages, FAQs, web copy, social media content and briefing notes. \nPartnering with subject matter experts and stakeholders across the business to create content for diverse audiences and channels. \nFinding stories across the business that highlight the Jetstar brand, and working with media to bring them to life. \nCollaborating closely with Jetstar and Qantas communications teams to support Group-wide announcements and strategic initiatives. \nBuilding and maintaining strong media relationships to enhance Jetstar's brand profile. \nProvide communications and logistical support for media events, launches and major milestones, including new routes, fleet additions and inaugural flights. \nSupport crisis and issues management, working with senior leaders to protect and strengthen Jetstar's reputation, while managing media monitoring, stakeholder communications and reporting. \nAbout You\n3+ years' experience in External Communications, Media Relations, Public Affairs or a similar communications role within a large corporate environment. \nExceptional writing, editing and storytelling skills, with the ability to simplify complex information into clear, engaging communications. \nHands on prior media relations expertise, including reputation management, and issues management \nProven ability to build trusted relationships with journalists, media contacts, senior leaders and key stakeholders. \nExcellent organisational, project management and stakeholder engagement skills, with the ability to manage competing priorities in a fast-paced environment. \nRelevant tertiary qualifications in Communications, Journalism, Public Relations, Marketing or a related discipline. \nYour Life At Jetstar Is Unlike Any Other\nPut the craft in aircraft: There’s a new fleet of A321LR NEO’s waiting for your arrival. Beyond Jetstar, our teams get exposure to projects related to the Qantas Group’s A320/1, B787 and A321 Freighters.\nLive the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.\nMake work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.\nThere’s a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.\nWe’re Jetstar. Let’s takeoff together\nWe can’t wait to hear from you. Apply now. Applications close 26th November 2026","description_format":"text","description_chars":5380,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial Aviation"],"lifecycle":[{"event":"open","at":"2026-11-11T05:18:53Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":14,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/qantas-group-external-communications-advisor","json_url":"https://alion.io/job/qantas-group-external-communications-advisor.json","meta":{"generated_at":"2026-11-12T13:34:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28245,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3961},"rest":"https://alion.io/mcp/rest/get_company?id=3961"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fqantas-group-external-communications-advisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fqantas-group-external-communications-advisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fqantas-group-external-communications-advisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/qantas-group-external-communications-advisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fqantas-group-external-communications-advisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4056357}},{"tool":"search_jobs","arguments":{"company":"qantas.com.au","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4056357},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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