Quality Engineer

• At Qantas, our teams come together to create new and unique experiences for our customers.
• A fantastic opportunity to be part of a team that focuses on cutting-edge technology and quality engineering principles.
• Full-time and permanent position based at our new Product Innovation Centre in Adelaide

Join Qantas in our brand-new Product Innovation Centre in Adelaide, where you’ll play a key role in shaping high-quality digital experiences that truly meet customer needs. By embedding robust testing strategies and automation practices, you’ll help ensure software reliability, performance, and security. This is an opportunity to make a meaningful impact by delivering seamless experiences that strengthen customer trust and satisfaction.

As a Quality Engineer, you’ll collaborate closely with product owners, developers, and business stakeholders to design, automate, and execute testing strategies. With the autonomy to identify areas for improvement, you’ll continuously enhance testing frameworks, tools, and overall quality practices, ensuring systems consistently perform at their best while driving innovation across the platform.

While the tools you will be working on operate behind the scenes, their impact is significant. By enabling reliable and intuitive technology, you’ll empower consultants and contact centre teams to focus on delivering exceptional customer experiences. Your work will ensure every interaction starts from a place of efficiency and confidence, helping create smoother, more meaningful customer conversations.

You’llhave:

• 3+ years’ experience in Quality Engineering, including hands-on automation testing across service integrations.
• Bachelor’s degree in information systems, Computer Science, or equivalent practical experience
• Experience with BDD, CI, Git, and cloud platforms such as AWS
• Ability to define and execute test strategies that validate end-to-end user journeys, data flows, and system integrations.
• Ability to implement automated test scripts for service integrations, with a focus on efficiency and repeatability.
• Proficiency with testing frameworks and tools such as Selenium, Karate, Postman, and JUnit
• Solid understanding of RESTful APIs, event-driven architecture, batch processing, ESB, and point-to-point integrations
• Experience conducting performance and load testing on integrated services to ensure scalability and reliability.
• Excellent communication, stakeholder engagement, and documentation skills, with experience using tools such as Miro, Jira, and Confluence

Why Qantas?

At Qantas, your career can take you further than you imagined. You’ll join a team where creativity and passion drives success. Together we dream big and deliver even bigger.

You’ll find diverse opportunities to grow, personally and professionally. From day one, you’ll be supported with hands-on training, coaching, and formal learning programs designed to help you excel. Your development is our priority because we know that when you thrive, so do our customers.

And while this role is your starting point at Qantas, it’s just the beginning. We have a proud history of helping our people explore new paths and reach new heights - the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Applications close on 29th October

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.