Senior Payroll Officer

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands - Qantas and Jetstar - operating regional, domestic, and international services.

• Work with a broad stakeholder group within an Enterprise Agreement environment.
• Full time permanent opportunity based at our Mascot Campus.
• ASU Level 9

Our People Services function works across Qantas Group business units in the delivery of our corporate and people strategy. We have an unwavering focus on building a flexible and adaptable workforce, driving leadership capability, improving productivity and creating safe workplaces. We’ve built a high-performance team and we each have the opportunity to add value and make an impact on the business - along the way you’ll have plenty of fun, meet amazing people and have experiences like no other.

Our Payroll function plays an important role in the lifecycle of our employees. As the Senior Payroll Officer, you will be responsible for ensuring the accurate and efficient processing of payroll functions in the Subsidiary Payroll Team for your allocated portfolio, ensuring that they are processed accurately to meet award, legislative and audit requirements, and that all processing occurs within required timeframes. As a payroll subject matter expert you will maintain and manage up-to-date knowledge of payroll legislation and regulations and assist with proactively managing and resolving payroll queries, identify opportunities to streamline operational efficiency and accuracy, as well as actively contribute to key projects and transformation activities.

What you’ll bring to the role:

• Proven experience processing payroll and managing complex payroll issues
• Experience regarding the application of industrial awards, enterprise agreements and legislative conditions.
• Financial background, qualifications or relevant experience
• Experience with pa ADP PayForce & Global View payroll systems + UKG Award Interpretation platform is desirable.
• Ideally an understanding of Superannuation Legislation and ATO Termination Pay requirements (ETP’s etc)
• High level of computer proficiency including intermediate MS Excel skills
• Exceptional attention to detail and high level of numeric accuracy
• Strong time management and multi-tasking abilities
• Excellent written and verbal communication skills with stakeholders at varying levels
• A proactive approach and the ability to show initiative and work independently as well part of a team
• A professional, calm and considered approach under pressure and when working to tight deadlines.
• Strong customer service focus and continuous improvement approach
• High standard of personal presentation and professional conduct

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story - get in touch today.

Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship;

Applications close: 28th September 2026