{"id":1851725,"url":"https://alion.io/job/qards-call-center-agent-mwd-inbound","title":"Call Center Agent (m/w/d) Inbound","company":{"id":2085012,"name":"qards","domain":"qards.de","url":"https://alion.io/company/qards","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"softgarden","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saarbrücken, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":2530,"max":2530,"currency":"EUR","period":"month","gross":null,"usd_annual":34128},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-21T13:13:52Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-22T20:37:35Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"Als Call Center Agent (m/w/d) Inbound nehmen Sie die Anrufe der Karteninhaber:innen an und helfen ihnen professionell weiter.\nArbeitsort ist Saarbrücken oder wahlweise Homburg/Saar.\nWAS SIE ERWARTET:\n2.530€ brutto pro Monat als Grundgehalt + 50€ steuerfreier Sachbezug pro Monat\nAttraktive Zuschläge\nEine spannende und verantwortungsvolle Voll- oder Teilzeitstelle (min. 20 Std./Woche)\n30+ Tage Urlaub /Jahr\nMöglichkeit bis zu 50% mobil im Home Office zu arbeiten\nDienstpläne mit großzügigem Vorlauf undfreier Ausgleichstag bei einem Einsatz am Wochenende\nArbeitszeit:Montag bis Sonntag zwischen 7:00 und 23:00 Uhr (5-Tage-Woche)\n\nWeitere Benefits:\nBetriebliche Altersvorsorge\nVermögenswirksame Leistungen\n Guthabenkarte (Pluxee) mit monatlicher Gutschrift von 50 € (steuerfrei) \n Gesundheitsprogramme (Gesundheitstage, Sportgruppen, etc)\nKostenloser Parkplatz im Herzen von Saarbrücken und die Nutzung eines Jobtickets für Fahrten mit öffentlichen Verkehrsmitteln\nArbeiten in einem kollegialen Team und an modernen Arbeitsplätzen\nUmfassenden Weiterentwicklungs- und Weiterqualifizierungsmöglichkeiten\nKantine mitEssenszuschuss\nIHR AUFGABEN SIND:\nAnnahme und Bearbeitung derAnrufe der Kreditkarteninhaber\nMailbearbeitung und Stammdatenpflege\nBeratung zu unseren Online Diensten, Kartenkonditionen und Bonusprogrammen \nUnterstützung bei Fragen zu Kreditabrechnungen, verbundenen Dienstleistungen und der Produktpalette\nErste:r Ansprechpartner:in für Kunden mit Reklamationen aller Art\nKorrespondenz mit Kreditkarteninhabern, Banken und Händlern\nWAS SIE MITBRINGEN:\nGute kommunikative Fähigkeiten und Freude an der telefonischen Beratung\n Ausgezeichnete Deutschkenntnisse in Wort und Schrift (min. 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