{"id":3273761,"url":"https://alion.io/job/qnu-labs-it-manager-infrastructure-administration","title":"IT Manager - Infrastructure & Administration","company":{"id":2402086,"name":"QNu Labs","domain":"qnulabs.com","url":"https://alion.io/company/qnulabs","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":77000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":35},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active 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reliable and scalable IT environment.\n\nThe incumbent will also manage IT vendors, hardware/software procurement, renewals, backups, patching and disaster recovery, and support the organization's cybersecurity and compliance requirements.\n\nThis role is best suited for someone who has grown through System Administration / IT Infrastructure / Network Administration roles and is now capable of independently managing the IT administration environment of a growing technology organization.\n\nKey Responsibilities : \n\n- Manage day-to-day IT infrastructure including servers, networks, endpoints, firewalls and cloud services.\n\n- Administer Active Directory, Microsoft 365/Azure, SharePoint, Outlook, VPN and related enterprise IT services.\n\n- Manage Windows and Linux environments and troubleshoot infrastructure and end-user issues.\n\n- Own IT support operations and ensure timely resolution of employee IT issues.\n\n- Manage endpoint security, antivirus, patching, firewall rules and user access controls.\n\n- Manage backups, disaster recovery and availability of critical IT systems.\n\n- Own IT asset lifecycle including laptops, hardware, software licenses, inventory and renewals.\n\n- Coordinate procurement of IT hardware, software, licenses and services.\n\n- Manage IT vendors, service providers and third-party support partners.\n\n- Maintain IT policies, SOPs, documentation and support processes.\n\n- Support cybersecurity, information-security and compliance initiatives.\n\n- Coordinate periodic security assessments including VAPT/WAPT and track closure of identified issues.\n\nRequirements : \n\n- 5 - 8 years of experience across IT Infrastructure, System Administration, Network Administration or IT Support.\n\n- Hands-on experience with Windows/Linux, Active Directory, Microsoft 365, Azure, Outlook administration and SharePoint.\n\n- Good understanding of LAN/WAN, VPN, firewalls, network devices and troubleshooting.\n\n- Experience managing endpoints, user access, patching, antivirus and IT security controls.\n\n- Experience with IT asset management, software licensing, procurement and vendor management.\n\n- Working knowledge of backup, disaster recovery and IT infrastructure availability.\n\n- Strong troubleshooting, problem-solving and stakeholder-management skills.\n\n- Ability to independently manage day-to-day IT administration in a growing organization.\n\nGood to Have : \n\n- Exposure to VAPT/WAPT, penetration testing coordination and information-security practices.\n\n- Exposure to ISO 27001 or similar security/compliance frameworks.\n\n- Experience working in a technology, cybersecurity, SaaS or product organization.\n\n- Certifications such as ITIL, CompTIA Security+, ISO 27001 or CISSP.\n\nSkills\nSystem Administration, Network Administration, IT Infrastructure, Active Directory, Windows Server, Linux, Azure, Sharepoint, VPN, Firewall, 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