{"id":2424671,"url":"https://alion.io/job/qode-swap-station-operation-maintenance-manager","title":"Swap Station Operation & Maintenance Manager","company":{"id":7099,"name":"Qode","domain":"qode.world","url":"https://alion.io/company/qode-world","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":80,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Ho Chi Minh City, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-10-15T13:17:58Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-22T03:56:28Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"We are hiring for this role on behalf of our client in the EV automotive industry\nSwap Station Operation & Maintenance Manager\nLocation: Ho Chi Minh City, Vietnam\nWorkplace Type: Onsite\nAbout Our Client\nOur client is a joint venture dedicated to accelerating Vietnam’s energy transition by investing in an end-to-end electric two-wheeler (E2W) mobility solution. They aim to deliver a seamless consumer experience powered by an integrated digital ecosystem.\nRole Overview\nThe Swap Station O&M Manager will lead the operation and maintenance of Swap Stations in Vietnam. The role owns network operational readiness, service quality, maintenance performance and the local O&M operating model, working across CGM, parent companies, Finance, Procurement, deployment teams and external vendors. The Manager is accountable for technical and operational decisions within O&M scope and provides engineering input to annual planning and cost optimization without compromising safety, reliability or service quality.\n1 - O&M Team Management & Network Operations - Lead in-house O&M and repair teams; manage daily operations, station condition, anomaly tracking, reporting and continuous improvement.\n2 - Preventive & Corrective Maintenance - Establish and manage preventive and corrective maintenance programs, work prioritization, response, quality verification and closeout for Swap Stations.\n3 - SLA, Audit & Network Performance - Define and maintain operational, SLA and audit standards; monitor network availability, maintenance performance, station condition and action closure.\n4 - Incident Management & Technical Escalation - Coordinate rapid assessment, immediate response, root-cause analysis, reporting and escalation for major technical incidents affecting station operations or user service.\n5 - Vendor & Contractor Performance Management - Manage third-party engineers and contractors; review SLA compliance, work quality, safety, response, corrective actions and performance.\n6 - Deployment, Commissioning & Operational Handover - Coordinate with deployment and construction teams on commissioning, readiness checks, handover documentation and post-launch stabilization; support operational acceptance.\n7 - SOP, Documentation & Compliance - Establish, update and implement deployment, commissioning, maintenance and incident-response SOPs in accordance with Vietnam requirements and company standards.\n8 - Engineering Cost Optimization & Annual Planning - Partner with Finance, Procurement and related functions on annual budget planning and cost optimization; assess Swap Station construction, deployment and maintenance methods and identify technically feasible CAPEX/OPEX improvements while maintaining safety, reliability and service quality.\n9 - Cross-functional & Joint-Venture Coordination - Align the JV, parent-company and cross-functional teams; coordinate local resources, communicate operational risks and support product and service deployment.\nQualification\nRequired Qualifications\nBachelor's or Master's Degree in Business Administration, Engineering or a related field.\n3+ years of experience in operations management, project management or a related field; experience in multinational or joint-venture environments in Vietnam is preferred.\nStrong technical knowledge and know-how in electromechanical maintenance; familiarity with local electromechanical requirements in Vietnam is a plus.\nProven practical experience managing local vendors and third-party contractors.\nAbility to use sound judgment and experience to plan, prioritize and accomplish complex, multi-faceted operational work.\nHighly organized with solid project planning, cross-cultural collaboration, communication and problem-solving skills.\nFluent Vietnamese and professional English verbal and written communication skills; Mandarin proficiency is a plus.\nWork location: Ho Chi Minh City, Vietnam.\nPreferred Qualifications\nExperience in Electric Vehicles (EV), battery swapping/charging infrastructure, telecom tower operations or fleet management.\nExperience setting up operations teams or SOPs from 0-to-1, or hands-on experience in cross-border joint ventures.\nFamiliarity with local permitting processes involving Vietnamese authorities, such as EVN, Fire & Rescue Police or the Department of Transportation, or an established local contractor network.\nProfessional proficiency or fluency in Mandarin Chinese.\nPMP (Project Management Professional) or Lean Six Sigma certification is a plus.","description_format":"text","description_chars":4485,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Vietnamese","level":"Advanced (C1)","optional":false},{"language":"Chinese","level":"All levels","optional":true},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Vietnam","iso":"VN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T07:00:13Z"}],"visa":[],"liveness":{"score":46,"band":"ok","label":"Likely open","p_open":1,"p_active":0.489,"p_room":0.945,"age_days":6,"expected_fill_days":15,"reasons":["conf:2","agency","velocity","win:mid"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/qode-swap-station-operation-maintenance-manager","json_url":"https://alion.io/job/qode-swap-station-operation-maintenance-manager.json","meta":{"generated_at":"2026-10-22T08:50:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5156,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7099},"rest":"https://alion.io/mcp/rest/get_company?id=7099"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fqode-swap-station-operation-maintenance-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fqode-swap-station-operation-maintenance-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fqode-swap-station-operation-maintenance-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/qode-swap-station-operation-maintenance-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fqode-swap-station-operation-maintenance-manager"}]}