{"id":2424672,"url":"https://alion.io/job/qode-vehicle-engineer-mechanic","title":"Vehicle Engineer / Mechanic","company":{"id":7099,"name":"Qode","domain":"qode.world","url":"https://alion.io/company/qode-world","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":80,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Ho Chi Minh City, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":41000,"period":"year","method":"role_country_seniority_unknown","sample_n":8},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T07:00:13Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T18:43:07Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We are hiring for this role on behalf of our client\nVehicle Repair Services Engineer\nLocation: Ho Chi Minh City, Vietnam\nWorkplace Type: Onsite\nAbout Our Client\nOur client is a joint venture dedicated to accelerating Vietnam’s energy transition by investing in an end-to-end electric two-wheeler (E2W) mobility solution. They aim to deliver a seamless consumer experience powered by an integrated digital ecosystem.\nRole Overview\nThe Vehicle Engineer / Mechanic is the technical hand of CGM on the vehicle and at the warehouse gate: technical acceptance of incoming parts, battery pack receiving check, vehicle inbound check and pairing, pre-dispatch PDI, tier-2 support to dealer technicians, internal repairs and the technical quality data that feeds the OEM.\nThe role works between the 3PL warehouse and the dealer network, on a roster set by the Aftersales Manager. Gate 2 technical decision; PDI pass or fail; inbound check pass or fail; internal repair execution within the approved tier.\nThe ideal candidate is a certified motorcycle or EV technician who works to a checklist, records what he does, and can explain a fault to a dealer technician over the phone.\n1 - Warehouse Acceptance - Parts, Batteries, Vehicles\nPerform technical acceptance of incoming parts before goods receipt is approved: part number and supersession against the order, genuine label, condition by sample per line and 100% for high-voltage and electrical parts; segregate and photograph defective or wrong parts for the supplier claim.\nCheck battery packs on receipt per serial: count, serial against the shipment list, casing and ports, impact / water / heat indicators, error codes and state of charge on the diagnostic tool; report damage within 24 hours.\nPerform the inbound vehicle check per VIN: visual and functional check, firmware, diagnostic read; pair battery packs to the vehicle and record pack serials; raise inbound defect claims with evidence within the OEM window.\n2 - Pre-dispatch PDI\nPerform PDI per VIN on the PDI request: walkaround, packs and serials, firmware, no active fault code, charge state, accessories, open recall and bulletins applied.\nRecord the PDI pass reference per VIN; a vehicle does not leave the warehouse without it.\nRoute PDI failures to the internal repair order and report the failure cause for quality data.\n3 - Tier-2 Technical Support & Gate 2\nGive tier-2 support to dealer technicians within the service level: diagnosis guidance, fault-code interpretation, repair method.\nMake the Gate 2 decision before high-voltage work, BCU replacement, repeat failures and repairs above the value threshold.\nEscalate tier-3 cases to the OEM technical channel with complete evidence; track the answer.\n4 - Internal Repairs & Demo Fleet\nRepair transit-damaged, PDI-failed and returned units on an internal repair order, with cost recorded by tier; return the unit to stock as new.\nPrepare, inspect and repair demo and test-ride units; keep demo and sales batteries separate.\nRetire demo units on inspection for the Aftersales Manager's decision.\n5 - Quality Data & Technical Bulletins\nBuild the monthly quality pack with the Service Admin: tier-3 cases, repeat faults, claims by part, fault-code frequency, transit-repair log.\nDraft technical service bulletins from field findings for the Aftersales Manager's approval.\nPropose parts-master corrections from repair findings.\n6 - Battery Care & Field Support\nPerform battery-care visits to dealer stock on the schedule set by the Aftersales Manager; swap and log packs; report deviations.\nSupport the Field Service & Training Specialist on site at dealers when rostered.\nHandle battery referral cases at points within the rule: the pack is never opened at a point.\nQualification\nThree levels: Junior (inbound check, PDI, internal repair under supervision) · Senior (tier-2 support, Gate 2 decision) · Chief (tier-3 escalation to the OEM, technical bulletins, quality pack lead) - level set on hiring by experience and certification\n3-6 years as a motorcycle, scooter or EV technician; electric two-wheeler or high-voltage experience strongly preferred\nAble to pass the OEM high-voltage and diagnostic-tool certification within the first months\nComfortable with diagnostic software, firmware updates and structured checklists\nValid motorcycle licence; willing to travel within the city and work on a roster between warehouse and dealers\nBasic written English for technical bulletins and OEM tickets; fluent Vietnamese\nVocational or technical diploma in automotive or electrical engineering\nPersonal Attributes\nPrecise and checklist-driven\nRecords what he does\nPatient with dealer technicians\nSafety-conscious around high-voltage systems\nHands-on and reliable","description_format":"text","description_chars":4722,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Vietnamese","level":"Advanced (C1)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Vietnam","iso":"VN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T07:00:13Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":15,"reasons":["conf:4","agency","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/qode-vehicle-engineer-mechanic","json_url":"https://alion.io/job/qode-vehicle-engineer-mechanic.json","meta":{"generated_at":"2026-10-14T21:27:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":4091,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7099},"rest":"https://alion.io/mcp/rest/get_company?id=7099"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fqode-vehicle-engineer-mechanic"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fqode-vehicle-engineer-mechanic"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fqode-vehicle-engineer-mechanic"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/qode-vehicle-engineer-mechanic\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fqode-vehicle-engineer-mechanic"}]}