{"id":2594653,"url":"https://alion.io/job/qsourcing-key-account-manager-operations","title":"Key Account Manager Operations","company":{"id":4423592,"name":"Q-Sourcing Servtec","domain":"qsourcing.com","url":"https://alion.io/company/qsourcing","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Juba, South Sudan"],"countries":["SS"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T06:45:40Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-22T23:13:30Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"JOBTITLE:KEY ACCOUNT MANAGER - OPERATIONS\nJobSummary\nReportingtotheBusiness Manager,therolesupportsrecruitment,onboarding,employee relations,training,performancemanagement,andleavemanagement of Key Accounts\nKeyResponsibilities\nHRAdministration&Compliance\n·Consolidate,track,andreportonstaffannualleave.\n·Ensureproperfilingandretrievalofprojectdocuments.\n·Prepareandsharemonthlyprojectanalysisreports.\n·Maintainlegalcomplianceofstatutoryrequirements\n·RequisitionstaffIDsand project materials uponapproval.\nOnboarding&EmployeeRelations\n·Supportnewstaffonboarding,induction,andorientation.\n·Fosterpositiveemployeerelationsbyaddressinggrievances,conductinginvestigations,and guiding conflict resolution.\n·Raise disciplinaryissues and follow up for closure peremploymentlawandcompanypolicy.\nTraining&PerformanceManagement\n·Coordinate learning and development\nprograms\n·Developandmaintainaperformancemanagementsystem(goalsetting,reviews,feedback).\n·Ensureallstaffhavejobdescriptionsandrole-specificKPIs;prepareappraisalschedules.\n·Providetrainingoncompanypoliciesandprocedures.\nRecruitment\n·Identify project recruitmentneeds and support in the recruitment process\n·Coordinate the end-to-end recruitment process\nincluding job adverts, shortlisting, interview scheduling and reference checks\nPolicy\nImplementation and Compliance:\n·Support the implementation and communication of HR\npolicies, procedures and guidelines. Participate in HR audits and compliance\nreviews, monitor policy adherence and recommend corrective actions where\nnecessary. Support Environmental, Health and Safety workplace initiatives.\nStakeholders\n·Internal and external stakeholders\nRequirements\nQualifications &Experience\n·DiplomainHumanResourceManagement or any business-related field\n·Atleast1 yearofgeneralistHRexperience\n·HRprofessionalmembershipan added advantage\n·Excellentplanning, organization,interpersonal,\nproblem-solving,anddecision-makingskills\n·Microsoft proficiency\n·Tact,swiftness,andattentiontodetailaMUST\n·ExpertknowledgeofSouth Sudanlaborlaws;\n·Interested and qualified applicants should\nsubmit their applications through the linkbelow.Note: Onlyshortlistedapplicantswillbecontacted.\nQ-SOURCINGSERVTECISANEQUAL OPPORTUNITYEMPLOYER. 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