{"id":2594671,"url":"https://alion.io/job/qsourcing-mobile-operations-manager","title":"MOBILE OPERATIONS MANAGER","company":{"id":4423592,"name":"Qsourcing","domain":"qsourcing.com","url":"https://alion.io/company/qsourcing","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nairobi, Kenya"],"countries":["KE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":56000,"period":"year","method":"role_country_seniority_unknown","sample_n":8},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-15T06:45:40Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-15T18:14:32Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"JOB TITLE: MOBILE OPERATIONS MANAGER\nAbout This Job:\nQ-Sourcing\nLimited trading as Q-Sourcing Servtec is a manpower management solutions firm\noperating in the East African Region in the countries of Uganda, Kenya,\nTanzania, Rwanda, and South Sudan.\nOn behalf of\nour client, we are looking for a competent, skilled, and experiencedMobile\nOperations Manager to work in Tanzania,\nDar es salaam.\nJob Summary\nSeeking an experienced Kenyan mobile\nmoney professional to relocate to Tanzania and manage large-scale super dealer\noperations, including 4,000+ wakalas, float management, KPI performance, and\noperational controls.\nDUTIES & RESPONSIBILITIES:\n·Establish and manage\nscalable mobile money super dealer operations in Tanzania, including SOPs,\nagent/wakala management, float control, and service delivery.\n·Ensure regulatory,\noperational, and SLA compliance, while resolving escalated operational, technical,\nfloat, and customer issues with key stakeholders.\n·Drive wakala onboarding,\ntraining, performance management, customer journey optimization, and complaint\nresolution to increase adoption and transaction growth.\n·Oversee system testing,\nUAT, and incident resolution, while mentoring local Tanzanian teams to ensure\noperational continuity and excellence.\n·Added Advantage\n·Experience scaling or\nrestructuring super dealer or national agent networks\n·Project or operations\nmanagement background\nKNOWLEDGE, SKILLS, AND EXPERIENCE:\n·Proven experience in\nmobile money or digital payments operations\n·Leadership experience\nmanaging large agent or wakala networks\n·Strong expertise in\nsuper dealer operations, float management, and KPI delivery\n·Demonstrated experience\nin wakala onboarding, training, and performance management\n·Solid understanding of\nmobile money regulatory and operational frameworks\n·Strong Excel, reporting,\nand data analysis skills\n·Willingness and ability\nto relocate from Kenya to Tanzania and support local team development\nInterested\nand qualified applicants should submit their applications through the link\nbelow\nNote:\nOnly shortlisted applicants will be\ncontacted.\nQ-SOURCING SERVTEC IS AN EQUAL\nOPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.\nRequirements\nProven experience in\nmobile money or digital payments operations\n·Leadership experience\nmanaging large agent or wakala networks\n·Strong expertise in\nsuper dealer operations, float management, and KPI delivery\n·Demonstrated experience\nin wakala onboarding, training, and performance management\n·Solid understanding of\nmobile money regulatory and operational frameworks\n·Strong Excel, reporting,\nand data analysis skills\n·Willingness and ability\nto relocate from Kenya to Tanzania and support local team development","description_format":"text","description_chars":2722,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T06:45:40Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":21,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-10-15T21:02:51Z"},"pay":null,"html_url":"https://alion.io/job/qsourcing-mobile-operations-manager","json_url":"https://alion.io/job/qsourcing-mobile-operations-manager.json","meta":{"generated_at":"2026-10-15T21:02:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31949,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4423592},"rest":"https://alion.io/mcp/rest/get_company?id=4423592"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fqsourcing-mobile-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fqsourcing-mobile-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fqsourcing-mobile-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/qsourcing-mobile-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fqsourcing-mobile-operations-manager"}]}