TECHNICAL SUPERVISOR
Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Oct 15, 2026.
JOB TITLE: TECHNICAL SUPERVISOR
About This Job:
Q-Sourcing
Limited trading as Q-Sourcing Servtec is a manpower management solutions firm
operating in the East African Region in the countries of Uganda, Kenya,
Tanzania, Rwanda, and South Sudan.
On behalf of
our client, we are looking for a competent, skilled, and experiencedTechnical Supervisor to work in Nairobi, Kenya
Job Summary
Our client in the security Industry is seeking to recruit
a Technical Supervisorresponsible for overseeing the
installation, servicing, and maintenance of electronic security systems such as
CCTV, access control, and alarm systems.
DUTIES & RESPONSIBILITIES:
·Ensure
security systems (e.g., CCTV, alarms, access control) are installed to agreed
specifications and standards, delivering trouble-free, client-approved outcomes.
·Oversee
proactive and reactive maintenance services, ensuring all activities are carried
out as per the agreed schedules and service level agreements (SLAs).
·Enforce
adherence to company and industry standards during installation, servicing, and
maintenance of security systems
·Monitor
installations for up to 3 months post-completion through regular checks and
supervisor feedback, and provide detailed status reports to management.
·Promote
and uphold a high- quality, service-oriented image of the company through
professional conduct and customer interactions.
·Identify
inefficiencies or gaps in service delivery or product performance and support
the development and implementation of improvement solutions.
·Champion
continuous improvement initiatives for systems, processes, and services-both
within the company and in collaboration with clients.
·Create
and maintain a positive, supportive work environment that fosters teamwork,
collaboration, and skill development during assigned shifts
·Provide
constructive feedback to team members and management, and recommend training,
motivation, and knowledge-sharing strategies to enhance team performance.
·Manage
technical escalations promptly, ensuring clear communication with both
management and clients on issues and resolution status.
·Respond
to and resolve system or application-related problems during peak operational
times, minimizing downtime and client impact.
KNOWLEDGE,
SKILLS, AND EXPERIENCE:
·Bachelor’s Degree in
Electrical/Electronic Engineering, ICT, or a related technical field.
·Working knowledge of multiple security
functions and security-driven technology solutions.
·A minimum of five years’ experience in the electronics field.
·Working knowledge of general maintenance processes and methods.
·Working knowledge of tools, common appliances and devices.
·Enthusiastic and committed approach with a track- record of building
strong, trusted base relationships with colleagues and stakeholders at all
levels.
·A sound working knowledge of security best practices and legislation
affecting the security role.
·Strong management and leadership skills together with excellent
communication skills.
·A very good knowledge of technology-driven security solutions as well as
a willingness to continually upgrade that knowledge.
Interested
and qualified applicants should submit their applications through the link
below.
Note:
Only shortlisted applicants will be
contacted.
Q-SOURCING SERVTEC IS AN EQUAL
OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.
Requirements
Bachelor’s Degree in
Electrical/Electronic Engineering, ICT, or a related technical field.
·Working knowledge of multiple security
functions and security-driven technology solutions.
·A minimum of five years’ experience in the electronics field.
·Working knowledge of general maintenance processes and methods.
·Working knowledge of tools, common appliances and devices.
·Enthusiastic and committed approach with a track- record of building
strong, trusted base relationships with colleagues and stakeholders at all
levels.
·A sound working knowledge of security best practices and legislation
affecting the security role.
·Strong management and leadership skills together with excellent
communication skills.
·A very good knowledge of technology-driven security solutions as well as
a willingness to continually upgrade that knowledge.