Customer Support Operator with Arabic and English

Currently we are seeking a dynamic and customer-focused individual to join our team as a Customer SupportOperator. As a Customer Support Operator, you will play a crucial role in supporting customer inquiries.

Working schedule: Monday-Friday, 8 - 16:30 (GMT+3).

Tasks:

• Answer customer inquiries via live chats and emails (no calls);
• Provide accurate information about the products of the company;
• Resolve cases in timely and professional manner;
• Achieve quality and productivity targets set by the manager;
• Perform other ad hoc tasks assigned by the manager.

Requirements:

• Fluency in Arabic, French, and English languages both written and verbal;
• Previous experience on a similar position would be considerate as an advantage;
• Customer focus personality;
• Great communication and analytical skills.

We offer:

• Remote work model;
• Competitive remuneration;
• Professional courses: from Coursera to Harvard;
• Friendly, enjoyable and positive environment.

Only applications submitted in English will be considered.