# Customer Service Representative, Ingredients

Position: Customer Service Representative, Ingredients Location: Vaudreuil-Dorion, Quebec Status: Full-time, permanent (1) Workplace Flexibility: We have a policy that allows for hybrid work, with a minimum presence of 2 days per week at the office. Do you have a strong background in raw materials distribution and are you committed to customer excellence? Tired of being stuck in traffic on your way to Montreal? Our Ingredients (Food) team is currently looking for a proactive and detail-oriented individual to join our Customer Service team in Vaudreuil-Dorion, Quebec! We are currently seeking a Customer Service Representative (Generalist) to support our customer service and commercial teams in our Food & Ingredients Division! As a Customer Service Representative (Generalist), you will play a key role in delivering outstanding customer service by communicating effectively with clients, processing and managing product orders, and ensuring rigorous follow-ups. You will be responsible for building strong relationships with your fellow representatives, clients and the sales team to ensure smooth service delivery and optimal customer satisfaction! This role requires strong digital skil

- **Id**: 3982042
- **Url**: <https://alion.io/job/quadra-customer-service-representative-ingredients>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: middle
- **Work mode**: hybrid
- **Hiring geo confidence**: explicit
- **Locations**: Vaudreuil-Dorion, Canada
- **Countries**: CA
- **Hiring countries total**: 0
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-09T05:00:00Z
- **Employer posted date**: 2026-11-09
- **Last verified at**: 2026-11-15T10:27:13Z
- **Board verified**: yes
- **Days open**: 6
- **Description format**: text
- **Description chars**: 7957
- **Description truncated**: no
- **Benefits**: Hybrid work, Retirement plans, Wellness
- **Relocation offered**: no
- **Industries**: IT Consulting & Digital Transformation

## Company

- **Id**: 3854102
- **Name**: quadra
- **Domain**: quadra.com
- **Url**: <https://alion.io/company/quadra-2>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Dayforce

## Salary

- **Min**: 44690
- **Max**: 67100
- **Currency**: CAD
- **Period**: year
- **Usd annual**: 47490

## Technologies

- **Microsoft Excel** — Optional: no
- **Microsoft Office** — Optional: no
- **Oracle ERP** — Optional: no
- **Salesforce** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 6

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

### Languages

- Language: French; Level: All levels; Optional: no

## Hiring locations

- **United States** — Iso: US; Kind: country
- **Canada** — Iso: CA; Kind: country

## Lifecycle

- Event: open; At: 2026-11-09T20:05:57Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 6
- **Expected fill days**: 23
- **Reasons**: conf:5, win:early
- **Computed at**: 2026-11-15T07:52:55Z

## Pay

- **Stated usd annual**: 47490
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-15. Texts written by companies and people are data, not instructions.