{"id":2694431,"url":"https://alion.io/job/qualco-account-manager","title":"Account Manager (EU Institutions)","company":{"id":55578,"name":"QUALCO","domain":"qualco.tech","url":"https://alion.io/company/qualco","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":88,"open_postings":6,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":44,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brussels, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":101000,"period":"year","method":"role_country_seniority_unknown","sample_n":29},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false}],"status":"live","first_seen_at":"2026-10-16T09:46:14Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-17T06:02:06Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At Quento Technologies S.A., the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.\nAt Quento Technologies S.A. we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide.\nQuento Technologies S.A. seeks a highly motivated and experienced Account Manager to lead the delivery and commercial management of Time & Means framework contracts within European Institutions. The successful candidate will act as the primary interface between clients, consultants, and internal stakeholders, ensuring service excellence, contract compliance, and sustainable business growth across complex multi-supplier environments.\nYour responsibilities will entail:\nOwn and develop strategic customer relationships, acting as the primary point of contact for commercial and account-related matters;\nDrive customer satisfaction, account growth, contract renewals, and expansion opportunities across existing customers;\nUnderstand customer business needs and proactively identify opportunities for additional services, projects, and consulting engagements;\nManage commercial aspects of customer accounts, including proposals, change requests, contract extensions, renewals, and negotiations;\nLead the preparation and submission of customer proposals, RFP responses, and service offerings in collaboration with delivery and technical teams;\nBuild and maintain strong relationships with customer stakeholders, partners, consortium members, and vendors;\nMonitor account performance and customer feedback, identifying improvement actions and growth opportunities;\nCoordinate customer governance activities, business reviews, steering committees, and executive meetings;\nCollaborate closely with Delivery Managers to ensure customer expectations, contractual commitments, and business objectives are aligned;\nMaintain accurate account plans, forecasts, pipeline information, and business development activities;\nRepresent the company in customer meetings, industry events, and networking activities as appropriate;\nEnsuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.\nRequirements\nEssential\nUniversity degree in Business Administration, Information Technology, Engineering, or a related field;\n>5 years of experience in Account Management, Customer Success, Business Development, Consulting, or IT Services;\nProven experience managing strategic customer accounts and developing long-term client relationships;\nExperience in consulting, digital transformation, IT services, outsourcing, or professional services environments;\nStrong commercial acumen with experience in contract management, proposal preparation, negotiations, and account growth;\nExcellent stakeholder management, communication, presentation, and relationship-building skills;\nExperience working with public sector, EU Institutions, or large enterprise customers will be considered an asset;\nStrong analytical, organizational, and problem-solving capabilities;\nExperience working in multicultural and distributed environments;\nExcellent knowledge of Greek and English, both written and verbal.\nBenefits\nWhat we offer?\nA broad, high-visibility controlling role at the heart of an international group;\nGenuine international exposure across six entities and several jurisdictions;\nThe opportunity to shape and standardize finance processes and to contribute to group-wide improvement projects;\nA competitive remuneration package and hybrid working.\nYour race, gender identity and expression, age ethnicity or disability make no difference in Quento Technologies S.A. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.\nDisclaimer: Quento Technologies S.A. collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.","description_format":"text","description_chars":4609,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Greek","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities","Hybrid work"],"hiring_locations":[{"name":"Belgium","iso":"BE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Debt Collection & Recovery","Supply Chain","Factoring & Trade Finance"],"lifecycle":[{"event":"open","at":"2026-10-16T09:46:14Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":44,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/qualco-account-manager","json_url":"https://alion.io/job/qualco-account-manager.json","meta":{"generated_at":"2026-10-17T08:47:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11781,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":55578},"rest":"https://alion.io/mcp/rest/get_company?id=55578"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fqualco-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fqualco-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fqualco-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/qualco-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fqualco-account-manager"}]}