{"id":2717891,"url":"https://alion.io/job/qualco-senior-delivery-manager-eu-institutions","title":"Senior Delivery Manager (EU Institutions)","company":{"id":55578,"name":"QUALCO","domain":"qualco.tech","url":"https://alion.io/company/qualco","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":93,"open_postings":10,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Product","role_family":"Product","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brussels, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":87000,"max_usd":203000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1783},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"GDPR","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-10-16T14:11:02Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-11-01T04:50:23Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"At Quento Technologies S.A., the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.\nAt Quento Technologies S.A. we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide.\nQuento Technologies S.A. seeks a highly motivated and experienced Delivery Manager to lead the successful delivery of IT services, projects and framework contracts for European Institutions and International Organizations. The successful candidate will act as a trusted customer partner, driving service excellence, contractual compliance, continuous improvement and sustainable business growth.\nYour responsibilities will entail:\nOwn the successful delivery of Time & Materials (T&M), Fixed Price, and Managed Services engagements, ensuring contractual commitments and customer expectations are met.\nManage framework contracts, service engagements, and implementation projects in line with contractual objectives.\nAct as the primary point of contact for customers regarding delivery, operational matters, and escalations.\nPlan, coordinate, and monitor project activities, resources, timelines, deliverables, and inter-project dependencies.\nMonitor project performance, risks, issues, and milestones, ensuring timely mitigation and corrective actions.\nOversee resource planning, staffing, consultant onboarding/offboarding, and capacity management.\nManage delivery financials, including forecasting, burn-rate monitoring, utilization, effort tracking, and invoicing inputs.\nEnsure accurate timesheet reporting and compliance with contractual requirements.\nEnsure contractual KPIs and SLAs are achieved, monitored, and reported to customers and management.\nPrepare and present delivery status reports, dashboards, KPIs, service reviews, and executive updates.\nLead stakeholder communication, governance forums, steering committees, service reviews, and working groups.\nCoordinate internal teams, consortium partners, subcontractors, vendors, and customers to ensure successful delivery outcomes.\nSupport contract growth through change requests, contract extensions, service proposals, and new business opportunities.\nMaintain project and contract governance artefacts, including action logs, risk registers, decision records, and delivery documentation.\nDrive continuous improvement initiatives to enhance delivery efficiency, service quality, and customer satisfaction.\nEnsuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.\nRequirements\nEssential\nUniversity degree in Business Administration, Information Technology, Engineering, or a related field.\nMinimum 5 years of experience in Service Delivery, Project Management, PMO, Consulting, or IT Services environments.\nProven experience managing T&M, Fixed Price, or Managed Services contracts and delivering customer engagements.\nStrong understanding of project and service delivery methodologies, including Agile, Scrum, PM², PRINCE2, PMI, or similar frameworks.\nExperience in resource planning, forecasting, budgeting, utilization management, risk management, and delivery governance.\nStrong financial and commercial awareness, including contract management, burn-rate monitoring, KPI/SLA management, and reporting.\nExperience managing customer relationships, stakeholder communication, escalations, and service reviews.\nStrong organizational, analytical, problem-solving, and communication skills, with the ability to manage multiple priorities and stakeholders.\nExperience working with distributed teams, subcontractors, consortium partners, and multicultural environments.\nExperience consulting, public sector, or EU institutions will be considered an asset.\nExcellent knowledge of Greek and English, both written and verbal. Knowledge of a 3rd European language would be an asset.\nBenefits\nWhat we offer?\nA broad, high-visibility controlling role at the heart of an international group;\nGenuine international exposure across six entities and several jurisdictions;\nThe opportunity to shape and standardize finance processes and to contribute to group-wide improvement projects;\nA competitive remuneration package and hybrid working.\nYour race, gender identity and expression, age ethnicity or disability make no difference in Quento Technologies S.A. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.\nDisclaimer: Quento Technologies S.A. collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.","description_format":"text","description_chars":5285,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Greek","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Belgium","iso":"BE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Debt Collection & Recovery","Supply Chain","Factoring & Trade Finance"],"lifecycle":[{"event":"open","at":"2026-10-16T14:11:02Z"}],"visa":[],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.59,"p_room":0.9,"age_days":14,"expected_fill_days":21,"reasons":["conf:2","stale_co","velocity","win:mid"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/qualco-senior-delivery-manager-eu-institutions","json_url":"https://alion.io/job/qualco-senior-delivery-manager-eu-institutions.json","meta":{"generated_at":"2026-11-01T04:57:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7707,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":55578},"rest":"https://alion.io/mcp/rest/get_company?id=55578"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fqualco-senior-delivery-manager-eu-institutions"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fqualco-senior-delivery-manager-eu-institutions"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fqualco-senior-delivery-manager-eu-institutions"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/qualco-senior-delivery-manager-eu-institutions\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fqualco-senior-delivery-manager-eu-institutions"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2717891}},{"tool":"search_jobs","arguments":{"company":"qualco.tech","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2717891},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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