{"id":2246643,"url":"https://alion.io/job/qualco-technical-operations-lead-ai-cloud-platform","title":"Technical Operations Lead - AI Cloud Platform","company":{"id":55578,"name":"QUALCO","domain":"qualco.tech","url":"https://alion.io/company/qualco","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"AI/ML","role_family":"AI/ML","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Athens, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":115000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1048},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"Azure DevOps","optional":false},{"name":"ElasticSearch","optional":false},{"name":"Grafana","optional":false},{"name":"Keycloak","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Loki","optional":false},{"name":"OpenSearch","optional":false},{"name":"OpenStack","optional":false},{"name":"Prometheus","optional":false},{"name":"SIEM","optional":false},{"name":"Terraform","optional":false},{"name":"Ubuntu","optional":false},{"name":"Azure","optional":true},{"name":"GDPR","optional":true},{"name":"ISO 27001","optional":true},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-07-31T00:00:00Z","employer_posted_date":"2026-07-31","last_verified_at":"2026-10-12T02:16:48Z","board_verified":true,"closed_at":null,"days_open":73,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":73},"description":"At Quento Technologies S.A., the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.\nAt Quento Technologies S.A. we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide.\nQuento Technologies S.A. seeks a highly motivated and experienced Technical Operations Lead - AI Cloud Platform to oversee the day-to-day operations, reliability, and support of a large-scale private AI cloud platform.\nYour responsibilities will entail:\nLead platform operations and technical support;\nEnsure platform availability, performance, and service reliability;\nOwn incident, problem, and change management processes;\nCoordinate major incident response and technical escalations;\nMaintain operational procedures, runbooks, and support models;\nLead backup, restore, and disaster recovery testing;\nMonitor platform capacity, availability, and performance;\nCoordinate maintenance activities, upgrades, and vendor support;\nDrive root cause analysis and continuous improvement initiatives;\nSupport operational readiness for new services and capabilities;\nEnsuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy;\nActively ensuring compliance with the Group's Anti-Bribery and Corruption Policy and all applicable regulations, identifying and reporting potential risks related to bribery and corruption, and promoting ethical behavior by participating in and encouraging continuous training and awareness initiatives.\nRequirements\n5+ years of experience in infrastructure, cloud, or platform operations;\n3+ years in a technical lead or operations leadership role;\nExperience operating enterprise-scale or mission-critical platforms;\nStrong experience with Linux, Kubernetes, and private cloud environments;\nExperience supporting 24x7 operations, managing major incidents, and meeting SLAs;\nExperience with backup, disaster recovery, and business continuity practices;\nStrong stakeholder management and vendor coordination skills;\nTechnical Knowledge\nCanonical OpenStack;\nCanonical Kubernetes;\nMAAS and Juju;\nCeph;\nUbuntu Server;\nPrometheus and Grafana;\nElasticsearch, OpenSearch, or Loki;\nTerraform and Ansible;\nAzure DevOps or equivalent;\nKeycloak, Vault, PAM, and SIEM solutions;\nNVIDIA GPU infrastructure;\nPreferred Qualifications\nExperience with AI or GPU platform operations;\nKnowledge of Site Reliability Engineering (SRE) practices;\nITIL certification or equivalent practical experience;\nFamiliarity with ISO 27001 or ISO 22301;\nExperience working in regulated environments.\nBenefits\nYour Life @ Qualco Group\nOn top of challenging work environment, we are offering:\nCompetitive compensation, ticket restaurant card, and annual bonus programs\nCutting-edge IT equipment, mobile and data plan\nModern facilities, free coffee and beverages, indoor parking, and company bus\nPrivate health insurance, onsite occupational doctor, and workplace counselor\nFlexible working model, hybrid benefits & home equipment benefits\nOnsite gym, wellness facilities, and ping pong room\nCareer and talent development tools\nMentoring, coaching, personalized annual learning and development plan\nEmployee referral bonus, regular wellbeing, ESG and volunteering activities\nYour race, gender identity and expression, age ethnicity or disability make no difference in Quento Technologies S.A. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.\nDisclaimer: Quento Technologies S.A. collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice - QUALCO Group, before the submission of your application.","description_format":"text","description_chars":4364,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Debt Collection & Recovery","Supply Chain","Factoring & Trade Finance"],"lifecycle":[{"event":"open","at":"2026-10-11T02:03:36Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.429,"p_room":0.28,"age_days":73,"expected_fill_days":30,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-12T03:12:24Z"},"pay":null,"html_url":"https://alion.io/job/qualco-technical-operations-lead-ai-cloud-platform","json_url":"https://alion.io/job/qualco-technical-operations-lead-ai-cloud-platform.json","meta":{"generated_at":"2026-10-12T03:12:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4907,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":55578},"rest":"https://alion.io/mcp/rest/get_company?id=55578"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fqualco-technical-operations-lead-ai-cloud-platform"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fqualco-technical-operations-lead-ai-cloud-platform"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fqualco-technical-operations-lead-ai-cloud-platform"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/qualco-technical-operations-lead-ai-cloud-platform\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fqualco-technical-operations-lead-ai-cloud-platform"}]}