Employee Communications Specialist

Company:

Job Area:

General Summary:

General Summary:

In this role you’ll help inform, connect, engage, and inspire our global workforce through impactful and creative messaging. Utilizing various channels and digital tools, you’ll drive employees’ understanding of our technology, strategy, and organization, and foster connections between employees, leaders, and the community. You’ll assist in the creation of messages that provide essential information for employees to do their work.

The ideal candidate will have strong writing and editing skills and proven expertise in developing communications. This role will report to the Manager, Employee Communications in HR, People Solutions and Services.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Communications Specialist, Employee Communications

Role Summary:

The Communications Specialist will support the development and execution of HR communications that drive awareness, engagement, and action across a global workforce. This role is responsible for creating compelling content, managing digital communication channels, supporting HR programs and delivering integrated multi-channel communication campaigns.

The ideal candidate is an exceptional writer with hands-on experience using Staffbase, ServiceNow, and SharePoint to manage communications, content publishing, and stakeholder requests within a global, shared-services environment.

Key Responsibilities:

• Develop, write, edit, and proofread high-quality employee communications across multiple formats, including email campaigns, intranet articles, newsletters, presentations, FAQs, video scripts

• Lead communication support for HR programs and initiatives, including wellbeing, talent development, employee experience, recognition, benefits, and organizational initiatives.

• Manage and publish content through Staffbase, ensuring timely, engaging, and effective delivery across employee communication channels.

• Utilize ServiceNow and SharePoint to manage communication intake processes, workflows, approvals, content repositories, and stakeholder requests.

• Partner with HR, Employee Communications, and cross-functional stakeholders to develop communication strategies, key messaging, and integrated campaign plans.

• Execute multi-channel communication campaigns leveraging email, intranet, digital signage, newsletters, and other employee communication channels.

• Create visually compelling communication materials, including infographics, presentations, and other digital assets that simplify complex information and enhance employee engagement.

• Manage employee distribution lists, audience segmentation, and communication targeting to ensure accurate and effective message delivery.

• Coordinate translation requirements and manage external vendor relationships to support global communication needs.

• Maintain communication calendars, content governance practices, and channel operations to ensure consistency, accuracy, and alignment with organizational standards.

• Identify opportunities to improve communication processes, channel effectiveness, and employee engagement through data-driven insights and best practices.

• Manage multiple communication projects simultaneously while balancing stakeholder priorities and meeting deadlines.

Minimum Qualifications

• Bachelor’s degree in communications, Human Resources, Journalism, Public Relations, Marketing, or a related field.

• 5-7 years of experience in internal communications, employee communications, HR communications, or a related discipline.

• Excellent written, verbal, editing, and proofreading skills.

• Experience supporting communications for large, geographically dispersed employee populations.

• Preferred Qualifications

• Hands-on experience with Staffbase for employee communications, content publishing, campaign execution, and channel management.

• Experience using ServiceNow for request intake, workflow management, approvals, and communications operations.

• Experience managing and administering content within SharePoint environments.

• Experience working within a global shared services or center-of-excellence communications function.

• Demonstrated success delivering enterprise-wide, multi-channel communication campaigns.

• Strong visual communication skills, including the creation of infographics and presentation materials.

• Experience supporting HR, employee engagement, change management, or organizational communications initiatives.

Ability to build strong stakeholder relationships and manage competing priorities in a fast-paced environment.

Minimum Qualifications:

OR

Associate's degree and 4+ years of Employee Communications or related work experience.

OR

High School Diploma or equivalent and 6+ years of Employee Communications or related work experience.

*Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [email protected] or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

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If you would like more information about this role, please contact Qualcomm Careers.