{"id":3605752,"url":"https://alion.io/job/qualcomm-technical-support-engineer-associate","title":"Technical Support Engineer, Associate","company":{"id":94,"name":"Qualcomm","domain":"qualcomm.com","url":"https://alion.io/company/qualcomm","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"C","score":69,"open_postings":1046,"ghost_share":0.25,"stale_share":0.149,"repost_share":0.458,"time_to_fill_p50_days":74,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Diego, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Linux","optional":false},{"name":"Rest-Assured","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-27T00:00:00Z","employer_posted_date":"2026-11-01","last_verified_at":"2026-11-02T21:02:47Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Company:\nQualcomm Technologies, Inc.Job Area:\nOperations Group, Operations Group > Test Equipment Coordination/Planning General Summary:\nProvide technical support and maintain all electronic measurement, test platforms and test equipment (M&TE), for engineering and manufacturing areas. Support M&TE software and operating systems integrations by diagnosing and troubleshooting common problems.\n Minimum Qualifications:\n• Bachelor's degree and 1+ year of relevant operations experience.OR\nAssociate's degree and 3+ years of relevant operations experience.\nOR\nHigh School Diploma or equivalent and 5+ years of relevant operations experience.\n*Completed advanced degree in a relevant field may be substituted for up to one year (Master’s = one year) of work experience.\nKey Responsibilities:\nEquipment Lifecycle Management\nInstall, configure, deploy, and maintain measurement and test equipment (M&TE) across engineering and laboratory environments.\nSupport equipment onboarding, relocation, retirement, and asset disposition activities.\nEnsure all M&TE assets are accurately tracked within inventory management systems and enterprise databases.\nMaintain equipment documentation, configurations, warranty records, and technical specifications.\nCalibration & Compliance Support\nCoordinate calibration recalls and preventive maintenance activities to maintain compliance requirements.\nTrack calibration schedules and ensure equipment availability while minimizing operational disruption.\nAssist with audit readiness activities and support compliance initiatives related to equipment management.\nMonitor equipment status and escalation of overdue calibration or maintenance requirements.\nTechnical Troubleshooting & Support\nProvide first-level and intermediate technical support for laboratory instrumentation, test systems, and associated software.\nDiagnose and resolve hardware, software, operating system, and connectivity issues affecting M&TE.\nInvestigate system performance, reliability issues, and user-reported incidents.\nEscalate complex technical issues to IT organizations, engineering teams, manufacturers, or external service providers as necessary.\nSupport root cause investigations and corrective actions to prevent recurring failures.\nLaboratory & Engineering Support\nSupport engineering project activities requiring installation, configuration, and validation of test equipment.\nAssist engineers with laboratory setup, instrumentation connectivity, and test environment readiness.\nSupport network-attached instruments including configuration, access, security, and connectivity troubleshooting.\nCollaborate with engineering teams to optimize equipment utilization and operational efficiency.\nSystems & Software Administration\nInstall, configure, and maintain operating systems, drivers, firmware, and software applications supporting M&TE.\nSupport Windows, Linux, and macOS environments used within laboratory and engineering operations.\nAssist with software licensing, updates, patches, and version control activities.\nMonitor system health and maintain operational availability of supported equipment and applications.\nCustomer Support & Documentation\nServe as the primary point of contact for M&TE-related support requests.\nRespond to customer inquiries in a timely and professional manner.\nDocument incidents, resolutions, preventive actions, and support activities within ticketing systems.\nDevelop and maintain technical procedures, user guides, and troubleshooting documentation.\nAssist in creating and delivering training materials for equipment users and support personnel.\nContinuous Improvement\nIdentify opportunities to improve equipment reliability, inventory accuracy, calibration compliance, and service delivery.\nParticipate in process improvement initiatives involving automation, digital asset management, and data integrity.\nSupport implementation of new tools, technologies, and operational best practices.\nApplicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail  or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).\nTo all Staffing and Recruiting Agencies:Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.\nEEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.\nQualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.\nPay rangeand Other Compensation & Benefits :\n$26.95 - $40.45The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at this link.\nIf you would like more information about this role, please contact Qualcomm Careers.","description_format":"text","description_chars":6759,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Processors, MCUs & AI Chips","Autonomous Driving","RF & Wireless Hardware","Car Electronics"],"lifecycle":[{"event":"open","at":"2026-11-02T11:44:08Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 55 · green card filings: 6","filings_12m":55,"filings_prev_12m":87,"green_card_filings_12m":6,"median_offered_wage_usd":122008,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":7,"expected_fill_days":74,"reasons":["conf:4","win:early","comp:junior,brand"],"computed_at":"2026-11-03T01:12:16Z"},"pay":null,"html_url":"https://alion.io/job/qualcomm-technical-support-engineer-associate","json_url":"https://alion.io/job/qualcomm-technical-support-engineer-associate.json","meta":{"generated_at":"2026-11-03T01:12:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1401,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":94},"rest":"https://alion.io/mcp/rest/get_company?id=94"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fqualcomm-technical-support-engineer-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fqualcomm-technical-support-engineer-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fqualcomm-technical-support-engineer-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/qualcomm-technical-support-engineer-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fqualcomm-technical-support-engineer-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3605752}},{"tool":"search_jobs","arguments":{"company":"qualcomm.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3605752},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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