{"id":784147,"url":"https://alion.io/job/qualderm-partners-part-time-front-office-assistant-pinehurst-nc","title":"Part-Time Front Office Assistant - Pinehurst NC","company":{"id":9155,"name":"QualDerm Partners","domain":"qualderm.com","url":"https://alion.io/company/qualderm-partners","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":82,"open_postings":18,"ghost_share":0,"stale_share":0.722,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Pinehurst, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":87000,"period":"year","method":"role_country_seniority_unknown","sample_n":11684},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T16:34:29Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-02T21:07:38Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm, we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you!\nOur mission is to educate communities and healthcare professionals about the importance of skin health, including skin cancer prevention, risk factors, and achieving healthy skin through annual skin exams and dermatologic care.\nWe strive to provide the latest proven, proactive, and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care more accessible while fostering a rewarding work environment for our providers and staff. We not only offer competitive compensation and benefits packages but also provide a culture that is unmatched!\nJob Summary:\nThe Front Office Receptionist will be responsible for accurate and timely patient registration utilizing medical systems. This individual will also use facility medical necessity tools to verify appropriate patient insurance coverage. The role requires adherence to established policies and procedures while delivering exceptional customer service to physicians, patients, family members, and other medical professionals.\nEssential Duties and Responsibilities:\nGreet patients and visitors in person or via phone, answering inquiries or directing them as necessary.\nRecord patient arrivals in the Practice Management System (EMR).\nVerify patient identity by date of birth and name, creating new accounts as required.\nPrepare required patient paperwork prior to appointments.\nContact patients with “No Show” appointments to reschedule and document accordingly.\nSchedule appointments to optimize patient satisfaction, provider time, and treatment room usage.\nAssist in emergency situations by responding to patients in distress with sound judgment.\nMaintain accurate patient information in the Practice Management System (EMR).\nVerify insurance eligibility and financial status, providing updates to the Billing Department if prior authorization is needed.\nEnsure the reception area remains clean and organized.\nProcess patient copays and balances at check-in/out while maintaining confidentiality of personal and financial information.\nFollow operational policies and procedures, reporting changes as necessary.\nContribute to team efforts to achieve related results.\nExhibit superior customer service skills consistently.\nAnswer phones promptly and courteously.\nCommunicate with patients, visitors, providers, and coworkers in a professional manner.\nPerform other duties as assigned by the Practice Manager or Area Practice Manager.\nRequirements\nHigh School Diploma required; Associate's Degree preferred.\n1 year of customer service experience in a healthcare office preferred.\nBenefits\nBenefits of joining Qualderm Partners:\n Competitive Pay - Attractive compensation to reward your hard work\n Generous 401(k) Plan - Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting\n Paid Time Off (PTO) - Accrue PTO from day one, plus enjoy 6 paid holidays and 1 floating holidays each year\n Exclusive Employee Discounts - Save on products and services with special discounts just for you\n Referral Bonus Program - Earn bonuses by referring qualified candidates to join the team\nQualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 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